Den

For an update on Den, please visit denswitches.com

@technick_uk Hey Nick, you can send us your request here densupport.zendesk.com/hc/en-us/reque… or simply send us an email at support@getden.co.uk ! Thanks, Team Den

@DenAutomation Ok, so what's their address/URL/Twitter handle?

@DenAutomation Can't find any help about this error. Upon tapping the Help button, I'm just taken to the landing page of your help site. I've tried resetting the hub and the lighting circuit of the light switch but to no avail. ☹️

@toml2003 Whilst we already provide integration with Amazon Alexa and Google Home Assistant, HomeKit integration is still under development and will follow in the near future. It will be provided via a free firmware upgrade and no additional purchases will need to be made. Team Den

Also, any news on HomeKit integration? @DenAutomation

Hey @DenAutomation! Really like the look of your smart light switches. One request I have is would you consider making a smart replacement for the classic lamp rocker switch like this?

@toml2003 Hey Tom! Thanks for your feedback! We’re focusing all our efforts on perfecting the current products, and lamp switches are not on the immediate road map. However, if Den grows in the direction we hope, there would be nothing stopping us from extending the range! Team Den

@scottymeuk Hey Scott, we're working as hard as we can on these and are aiming to have them ready before September but cannot promise specific dates just yet. We will keep our customers updated as soon as we have more information on the development process. Thanks for your support!

@waynieoaks Hey, we are working towards supporting further ecosystems and facilities such as APIs and IFTTT in the future, along with our already supported integrations; however, next on the list, will be Apple HomeKit, which will be provided via a free firmware upgrade. Thanks, Team Den

Excited to keep an 👁️ on @DenAutomation as the UK solutions for these devices seem quite limited. Is there any future plans for working with IFTTT or the like? Would be good for integrating with other smart devices. e.g. When I turn on my office light, boot up my computer.

@crb55_cam @cakeinmilk Hey Charles, thanks for your question. We have released the Hub Firmware and your devices are next to follow. You'll receive a notification on your phone when this will happen, however we are planning some changes regarding the notifications on our next update! Thanks, Team Den

@cakeinmilk Of course they will not display an LED light when off - who would ever think of doing such a thing? ;)

@Achriscarlton Hey Christopher, I'm sorry you are having issues with your Den system. Please contact the Support team at Den and they will investigate further into your issue. Thanks, Team Den

@DenAutomation is there an issue today? Switch and sockets showing offline and hun only has 1st 3 lights on?

@FoodMunkey Hey, thanks for your interest in our products. Whilst we already provide integration with Amazon Alexa and Google Home Assistant, HomeKit integration is still under development and will follow in the near future. Thanks for your patience, Team Den

@DenAutomation any word on HomeKit integration yet? Want to put some gear in the nursery 😉

@jamesvcc Hey, thanks for your interest in our products. Whilst we already provide integration with Amazon Alexa and Google Home Assistant, HomeKit integration is still under development and will follow in the near future. Thanks for your patience, Team Den

@scottymeuk Hey Scott, the Den setup process requires your phone and Hub to be connected to your home network, and that network needs to have an internet connection. Click on this link for more information - densupport.zendesk.com/hc/en-us/artic… Thanks, Team Den

@martinthorne We’re focusing all our efforts on perfecting the current products, and pull cord Light Switches are not on the immediate road map. However, if Den grows in the direction we hope, there would be nothing stopping us from extending the range! Thank you, Adina

@DenAutomation Problem is that I'm the only tech savvy person in the house, and others will only use the regular light switch. It's no biggie anyway, just thought I'd ask. I do have another question though : do you/will you have pull cord light switches?

@DenAutomation I have a room with two lights controlled by two different switches (two rooms knocked into 1) can I link them using den switches?

@martinthorne Hey Martin, thanks for your question! Whilst you cannot trigger an appliance (e.g. a lamp) using a Light Switch, you can use our Den Remote Control which you can set to control both your Light Switches or your appliances. Thanks, Adina

@DenAutomation Could you trigger external events when a wall switch is changed? For instance switch off lamps (plugged into the wall socket) when you switch the physical light switch?

@scottymeuk Hey Scott, thank you for letting us know, we are taking care of the discrepancy as we speak. We are going to launch the Dimmer in the Q3 of this year. Thanks, Adina

@steve_hmld Hey Steve, thanks for your enquiry. Sure, you can share your Den system : ) To find out more, kindly visit our FAQ page at - densupport.zendesk.com/hc/en-us/artic… Thanks, Natasha

@DenAutomation can multiple smartphones manage switches and sockets at the same time? I want to be able for members of the family to manage switches and sockets when we are out

@andrewje_home Hey Andrew, we're working as hard as we can on these and are aiming to have them ready before September but cannot promise specific dates just yet. We will keep our customers updated as soon as we have more information on the development process. Thanks for your support!

@DenAutomation When do you hope to launch a double light switch? Your product looks revolutionary compared to other smart light solutions that require you to change how you operate your lights.

Come down to our Breakfast Morning at our Wandsworth branch on next Friday 10th May. Check out the latest from @channelsafety and @DenAutomation #wandsworth #electrican #electrican #installer #wandsworthelectrican #homeautomation #smarthome #BEMCO