Eric Mullerbeck

Don't push ppl to 'share knowledge'. Create an environment where they are connected & can respond to real needs.is.gd/MNNjjw

Hey @AirCanada , you cancelled my flight and asked me to call your customer service # to get a refund...and when I call, you say the number is unable to take my call and unable even to put me on hold. What am I supposed to do???

Reworking my classic matrix as a thought experiment, but it may be better as a Cynefin map

The deepest reflection I've yet read on modern records management and AI: thinkingrecords.co.uk/2020/01/30/rec…

“A minor item in the news, which may grow larger in time, is the establishment of the International Children’s Fund under U.N.O. ..." - Dec 10, 1946 Kudos to the team archiving pieces of @UNICEF's history so that we may preserve our past as well as our future. #ForEveryChild

@sympmarc Thanks! The user reviews for this on Microsoft AppSource are kind of poor...maybe some issues still to be worked out.

@EMU Eric: someone else passed along this post. Have you looked at the Adobe Document Cloud PDF Experience for Office 365? c-sharpcorner.com/article/how-to…

Anyone know of a primer explaining how to use Adobe Acrobat with PDFs stored in SharePoint Online? It seems to be one uncomfortable operation after another. #SPHelp

73 years ago today, after World War II and on the eve of @UNICEF's foundation, the first Executive Director Maurice Pate wrote this letter. His words still ring true today #ForEveryChild.

One of the best things I’ve seen this week! Let’s get that metadata right - so much missing value for ECM. twitter.com/sympmarc/statu…

@sympmarc @MSIgnite This sounds important re retention policies and classification. Hope there are more details available soon!

Interesting: #Microsoft has announced Workplace #Analytics to help manage/optimize digital work blogs.office.com/en-us/2017/07/… #digitalworkplace

Soft skills are permanent. Hard skills are temporary. From @hjarche via @helenbevan jarche.com/2017/06/soft-s…

Fun way to understand #cynefin: bit.ly/2tqh6v9 HT @chriscorrigan

Toughest challenge in a new metadata model: document types. 'Why do we need those, I know what it's called!' :(

#Office365 has become a #digitalworkplace juggernaut. #Groups is the #socbiz fabric. Now good #mobile apps too. zdnet.com/article/examin… #ESN

Highlights and healthy skepticism in @ClearBox 's summary of new developments in #SharePoint: clearbox.co.uk/sharepoint-eme…

The #intranet should be more than an ‘internal website’ or a blog-like news system:

Enterprise #UX in three words from @andyzimmerman: access, usability and usefulness #intranets2017

This is really about Facebook Workplace, Slack and Teams but it's still a good set of tips. twitter.com/WorkingEvolved…

UNICEF also looking for a Digital Workplace Publishing Manager: unicef.org/about/employ/?… #digitalworkplace #vacancy #opportunity

UNICEF is looking for a Digital Workplace Project Manager: unicef.org/about/employ/?… #digitalworkplace #vacancy #opportunity Pls retweet