FirstEnergy Corp.

@DougP3604 Hi Doug, This means that the cause of your outage was due to damage from the recent storm. However, we'll be happy to check on this for you. Please DM us with your full service address and phone number tied to your account. Thanks! twitter.com/messages/compo…

@firstenergycorp A power outage began sometime around 6:30 pm on 6/15/2026 along Basil Drive in hermitage. The cause is shown to be inclement weather. It has been sunny today with no storms, rain or wind since before sunrise. Why is the outage blamed on inclement weather?

@DSalmostgone We hear your frustrations. Crews are working around the clock to restore power to all impacted customers as safely and quickly as possible. For updates on your outage, call 888-544-4877 or text STAT to 544487. Thanks! twitter.com/messages/compo…

@ShakerOnline @firstenergycorp @GetSpectrum @MayorDavidWeiss something is shady with the amount of power loss in shaker heights. Again today and it on till 6/16? $34k in taxes??! Someone is taking and not updating the grid.

@Grecko4371 Hi Josh, We hear your frustrations. The electric system is set up by circuits. Locations as close as next door to each other can be on a different circuit and therefore be affected by different issues that require different repairs to restore power. twitter.com/messages/compo…

@firstenergycorp barely got any of this storm, but still have no power, yet across the street, less than 100ft away my neighbor does. WTF kind of grid do you have set up in Madison Ohio? No updates, no dispatch, you knew this storm was coming & you sat on your hands & waited.

@ImHatsOff Hi Taylor, We're happy to hear your power has been restored. We know delays are frustrating; with widespread damage, crews must cover many locations. We appreciate your patience. twitter.com/messages/compo…

12.5 hours later and we have power! Honestly a little ridiculous considering the storm was over at 4 pm. And the fact we had no communication from you guys is a little ridiculous as well. @firstenergycorp

My power has been out for 9 hours with no crew even assigned yet 🙃 @firstenergycorp

@Dan_Jira We understand your frustrations and appreciate your patience. Estimated restoration times can change as crews uncover additional damage. Teams are working around the clock to restore power as safely and quickly as possible. For updates, call 888-544-4877 or text STAT to 544487. twitter.com/messages/compo…

@firstenergycorp 15 hours later, and the power still hasn't been fixed and the website says you still haven't even sent a crew.

@SpiritusRubrum Hi Joshua, Sorry we missed you. If you have not already done so, please make sure to report your outage by calling 888-544-4877. To obtain information about the outage in your area please use our outage map: spr.ly/OHOutageMap or text STAT to 544487. Thanks! twitter.com/messages/compo…

@firstenergycorp hey, My apartment's out of power, I'm at 18915 Detroit extension on Detroit, Please send someone as soon as you can

@RichF735964 Hi Rich, We understand your frustrations. Sometimes, the weather weakens our equipment causing delayed effects that cause power outages after a storm has already passed. Please make sure your outage is reported by calling 888-544-4877. Thanks for your patience!

@GetSpectrum and @firstenergycorp, why do you lie to your customers? These texts are false. There is not and has not been extreme weather in northeast Ohio this evening.

@WutIsBestInLife Hello, We'll be happy to look into this further for you. Please reply with your full service address and the phone number tied to your account. Thank you!

You mother fuckers @firstenergycorp installed the smart meter on my house even AFTER we specifically told the tech not to, he left and went to another house, and then came back to install it! Now you’re going to charge a fee to remove it!?! What the fuck!?!

@BananaBearNJ Hi Michele, If you have not already done so, please call 888-544-4877 to report your outage. You can also report online at firstenergycorp.com or by texting OUT to 544487. Thank you! twitter.com/messages/compo…

@firstenergycorp Power out due to inclement weather. It's beautiful and sunny, BTW. So over this!!!

FirstEnergy announces first quarter 2026 financial results, reaffirms guidance and capital plan to deliver value to customers, communities and Investors. Read more: spr.ly/6011BB3bzx

@AFoxTweets Hi Ashley, The electric system is set up by circuits. Locations as close as next door to each other can be on a different circuit and therefore be affected by different issues that require different repairs to restore power. Crews continue working around the clock, thank you!

@AFoxTweets Hi Ashley, Please know that crews are working around the clock as quickly and safely as possible to restore power to all impacted customers. Please continue to monitor our outage map for updates as they come available at: spr.ly/PAOutageMap or text STAT to 544487.

@truckinchubbzy We hear your frustration. Damage caused by yesterday's storms may have been further away from your home. Please contact your renter/home insurance carrier to determine if their policies cover food loss. If you're still without power, please call 888-544-4877 to report. Thanks! twitter.com/messages/compo…

@firstenergycorp are the people without power going to get a discount on their bill, will they get a gift card to replace food that will start going bad?

@PLRtogether Hi there, We hear your frustrations. If you are experiencing frequent outages we'll be happy to look into this. Please DM us with your complete service address and phone number tied to your account. Thanks! twitter.com/messages/compo…

@firstenergycorp with the amount of power outages with clear weather I receive in NE Ohio literally after paying my bill. I’m going to be looking to be receiving a generator in compensation from you.

@Dayfdwhec Hello, We understand your frustrations. Please know that crews are working to restore power as quickly and safely as possible. If you're experiencing frequent outages, please send us a private message with your complete service address and phone number. Thanks!

@firstenergycorp can’t keep the power on for more than a couple of weeks out of a month, decide to shut it off on the hottest day so far this year - thanks.

@Poppopdavep Hi David, We hear your frustrations. Please know that crews are working as quickly and safely as possible to restore power. We'll be more than happy to take a look at your outage to see if there are any additional updates. Please feel free to DM us with your address. Thank you!

@firstenergycorp WTF? Power went out 6pm yesterday. Said it would be on at 11, then 3 am 5am6am 8am 10 am and Now 12 noon. No answers anywhere. WTF IS GOING ON.

@Pirosgamin65230 Hello, Sorry we missed you. We'll be happy to look into this further for you. Please reply with your full service address and the phone number tied to your account. Thanks!

@firstenergycorp after getting a smart meter I have had drop outs. A tech came and said they need to replace the socket Monday but now i have no power. I am running my property on my backup generator because there’s nobody to call for help because “customer service isn’t open”

@autothotrollou1 Hi there, We hear your frustrations and will be happy to look into any concerns you may have with your electric service. Please DM us with your complete service address and phone number tied to your account. Thanks! twitter.com/messages/compo…

@firstenergycorp who do I need to contact to make sure you are actually doing your job? This is the 3rd fucking time this week I lost power when it's completely clear outside. This is beyond unacceptable and bordering on criminal negligence.

@EvansPaul16408 Hi Paul, We hear your frustrations. If you're experiencing frequent outages, please send us a private message with your complete service address and phone number. A member of our team can review your outage history and possibly issue a study to locate any issues. Thanks!

@firstenergycorp Our powers out again because of a stiff breeze. Why can’t you guys bury your power lines like other parts of the country? It’s honestly embarrassing when people visit from other places look at all the utility poles, and think we all live in the 1950s. Hats off to the PUCs too.

@clockworkfaerie Hi Rosalie, Sorry we missed you. Has your power been restored? If you need further assistance, please DM us with your full service address and phone number tied to your account. Thanks! twitter.com/messages/compo…

@firstenergycorp Power has been out for an hour and a half in Cumberland Township with 0 change from "Preparing for Dispatch" this whole time. There aren't any other outages even on the map within an hour's drive, how is there no crew available for so long?!

@Cheetomta Hello, Sorry we missed you! Has your power been restored? Please know that crews work as quickly and safely as possible. It can take time to travel to each location and sometimes a specialized crew may be needed to make repairs safely. Thanks for your patience!

@firstenergycorp a crew has been “dispatched” to our power outage for 2 hours. Are they coming in horse and buggy from Cleveland?