IAMS US

Why celebrate perfection when you could celebrate uniqueness? Share a video of your pet with #IAMSWHOIAM and they could become a star!

@MistyRayburn So glad to know IAMS is making a difference for Maelle. 💚 🧡

@IAMS sensitive tummy food arrived from @Chewy for little Maelle! It's only been a month but she's doing much better. Definitely keeping her on this food and Chewy is helping me do it!

@jadapeek Happiness served in every bowl. 🧡

@GraffJon Kirk and Abe are the best 💚

Loved working with my Spartan Dawg and his adorable dog Abe. @IAMS See this Instagram post by @kirkcousins instagram.com/reel/DQuBNiiDe…

@SweetestDevotee Our favorite orange cat! 😸 🧡

Lasagna, as in lasagna??? Poor Garfield!! 😹🙀 @IAMS #ThankYouSponsors #OPLive #OPNation #OnPatrolLive #REELZ #biketoberfest #OPFansRule #Dantona

@shykendrick We’re sorry to hear about this situation. Please send us a DM to look into this further!

@Petco @IAMS Idk how or what happened, but somehow my cats food bag came mixed with what seems to be dog food. Pic was taken after we dumped it into trays to sort out the big pieces so my cats could eat it.

@buitengebieden Small but mighty 🥹💪🏼

Feed me.. 😂

@troymore Though chicken is the first ingredient, the level of salmon in our product meets the criteria outlined by AAFCO for a "Salmon Recipe" name. You can find more information in AAFCO Regulation PF3 (c)(2)(A-B) 🧡

Why is this called "Salmon recipe" when the main ingredient is chicken? @IAMS The cat likes it, but a little more honesty in labelling would be appreciated.

@TylerTwoDabs If a nutrient is labeled as 'not recognized as essential by AAFCO,' it doesn't mean it's not beneficial! It means AAFCO doesn't consider it necessary, but it can still be beneficial for pet health. 🧡 DM us for more info.

@IAMS, are you guys able to clear this up because it looks like you're telling two different stories on your bag. And anyone else that sees this, please explain why it says it. Not recognized as an essential nutrient by the AAFCO. But then says it's meets levels by the AAFCO.

@aardvarkstudio_ That little doggy completely stole our hearts with an endless supply of cuteness! We need to get that handsome fella's autograph! 💚 🍏 🥇

Two stories tall and twice the bark! 🐶 Waylon, (the giant dog balloon) turned heads and sparked big conversations on pet obesity for @IAMS. Have a wild idea? We’re all in! #Experiential #BrandAwareness #CreativeDesign @WeAreBiscuit @aandeddb #thegluesociety

@sullivan_d24528 Thank you. We will certainly share their feedback with our packaging team. Send a DM if you want to share more details. 💚

@IAMS @sullmeist Please change your packaging!!!! Make it easy!!!! Stop with the tagged corners. Makes it hard to pour!!! I’m a repeat complainer. Great product! Please fix.

@Bethhhhr Hello Beth! We're terribly sorry to hear about this experience. We have live chat via our website! Please head over to our link in bio to start a live chat and refer to case #08334508! You can also call us on:1-800-525-4267. We look forward to hearing from you!

@Spigirl2018 Thank you for bringing this to our attention. We are sorry for any confusion this may have caused! Please rest assured we are bringing this to our Marketing Team's attention and are looking into this further.

@IAMS Why do the ingredients on your site not list by-products? Purchased some cat food because it didn’t show by-products online, but then once I received it, the ingredient list on the carton is different and it does show by-products. Very misleading.

@SnethenStl Hello Chris! We're deeply saddened by the passing of your sweet furlove, Maggie Cat. We are honored to hear that IAMS was a part of your baby’s life. Our deepest condolences!

I'm sad to report that Maggie Cat crossed the Rainbow Bridge this afternoon. Thanks to @IAMS and #Caturday for the years of love. Maggie Cat March 2007 - March 2025🌈🐈‍⬛️

@LoveMichelleXox Hello! We're very sorry for any inconvenience caused! Your feedback is very important to us, and we'll document your comments for our teams. Thank you for bringing this to our attention!

@IAMS Iams' chat is really bad. I called the 800 number and got it handled by a nice woman. WAYYYY too many questions. Just help me out and don't waste my time. Thanks!

@IAMS Hi there! Bought a big bag for my senior cat. The pieces are GIANT for a old guy. He ate it first and threw up a pile of whole pieces of this kibble. I can't give it to him anymore and have to give it away. He's too old to be struggling unnecessarily with his food :(

All of our recipes are fully cooked, and we conduct hundreds of quality checks throughout the production process to ensure they are safe for pets to consume. We are committed to providing pet parents with safe products they can trust for their pets. Thank you!

@413jmee Hi Jaime! At Mars Petcare the safety and quality of our products for the pets we feed are our top priorities. All aspects of our supply chain are carefully managed and controlled to meet or safely exceed regulatory, technical, and scientific requirements.

@IAMS i feed my cat ur food and the latest news concerning raw food being related to cats contracting avian flu has me concerned. do any products you sell contain raw ingredients?

@Tim_Auger Hi Tim! We appreciate the time you have taken to reach out to us and please know we are always here for any follow up you may need. Thank you!

@chewy I had a very nice follow up conversation with @IAMS They take these issues very seriously and are checking batches, facilities etc. #chewy #IAMS

@Tim_Auger Hi Tim! We really appreciate you taking the time to reach out to us. The health and safety of the pets we feed is our top priority and we thank you for sharing your concern with us! Our DM's are always open for any questions or concerns. Thank you!

I had a very nice follow up conversation with @IAMS They take these issues very seriously and are checking batches, facilities etc. #IAMS

@Tim_Auger Hi Tim! We appreciate you reaching out. The health and safety of the pets we get to feed, truly is our top priority! We thank you for all the time you have taken to share your concern with us! Please do not hesitate to reach out to us again in the future.

@Chewy just to alert you This was found in my most recent bag of @IAMS dog food #chewy #iams