Infinity

According to a recent report, 63% of customers would pay more for the same product if it came with better service. Our technology gives your people the tools they need to deliver cutting edge digital customer experiences #CX #workflow #dialoguemanagement infinityccs.com/deliver-the-be…

Great feedback from Sarah at Interact where our powerful workflow software is building effective service and sales processes for call centre agents, enabling them to offer a better customer experience. #interact-cc #BPO #CX #workflow #dialoguemanagement

This EMS Week we honour the dedication of paramedics, EMTs and the EMS workforce who provide the lifesaving services of medicine's "front line." Infinity is proud to be playing a part in making 911 response faster & more efficient. ow.ly/tMPZ50J9Kxe #PSAPs #EMSweek #NG911

Wishing all our customers, partners and employees a wonderful Christmas and a Happy and Prosperous 2022! #merrychristmas #happynewyear

Infinity’s technology can help you achieve measurable results, fast. Giving your customer facing employees the tools they need to deliver the best customer experience. Find out more: infinityccs.com #customerexperience #callcenter #technology

Infinity Analytics takes raw data, crunchs it & churns out richer, summarised, cross-referenced statistics that businesses can turn into insight & opportunity. Read how to unlock the power of your data in our whitepaper: bit.ly/3EAD6a7 #dataanalytics #callcenter

Our workflow solutions deliver transformation and insight to brands across the world. Our technology is adaptable and can be tailored to solve business problems across a variety of industries. Find out more at: infinityccs.com #workflows #technology #callcenter

We've worked with hospitals & healthcare providers, helping them improve quality of care via phone & other channels. Read our free whitepaper about how healthcare call centres can learn from their commercial counterparts bit.ly/3ao9Xls #whitepaper #healthcare #callcentre

Emergency Nurse’s Day recognises the dedication of ER nurses across the world. It’s an opportunity to thank these heroes for their hard work, dedication, service & commitment. They offer vital assistance & support to sick, injured & dying people every day #ERnursesDay #EMS

Fire Prevention Day exists to raise awareness of practices that can help prevent fire disasters & to recognise the work of the firefighters who relieve them. Find out about how our technology has made a difference to FDNY: ow.ly/UYWF50GgMuU #FDNY #NG911 #FirePreventionDay

Delighted to attend the recent 2021 IAED UK Navigator conference. Infinity’s technology is driving innovation in emergency dispatch and public safety. #NG911 #PriorityDispatch #iaednavigator #emergencydispatch Image credit: Kate Stuart Photography and IAED

National Police Memorial Day is held on the nearest Sunday to 29th September & coincides with Saint Michael's Day - patron Saint of Police officers. We salute those lost in the line of duty for their bravery and sacrifice. #nationalpolicememorialday #publicsafety #savinglives

In 1987 Ronald Reagan called for September 11th to be marked as ‘Emergency number day’. He said: “In times of emergency, citizens must have a quick and easy way to summon rescue services. The 911 number fulfils this need.” #NG911 #emergencydispatch #emergencynumberday

Not long till the UK Navigator conference! Excited to be taking part in this event organised by our partners, Priority Dispatch. Navigator is THE event for medical, fire & police dispatch – an area in which we are proud to be driving innovation. #NG911 #PriorityDispatch

Britain’s first National Fire Service was created in 1941 during WWII, created by an amalgamation of the wartime Auxiliary Fire Service (AFS) & 1600 local authority fire brigades. In 1948 it was split into 40 fire departments across the UK. #Emergencyresponse #publicsafety

Priority Dispatch, our strategic partner, is modernising emergency dispatch with its new cloud-based call answering software, ProQA®Discovery. Infinity’s technology underpins this solution. Read more: tinyurl.com/kmjf9z8s #NG911 #publicsafety #PriorityDispatch #PSAPs

Congratulations to our partners, Priority Dispatch, on a successful IAED Navigator conference! Great to see some inspiring speakers as well as our own technology helping to drive innovation and change in the emergency services and public safety markets. #NG911 #PriorityDispatch

Delighted to be involved in next week's Navigator event, alongside our partners, Priority Dispatch. “This software is helping us to lead the creation of meaningful change in public safety & health.” said Ron McDaniel, President of Priority Dispatch of our joint venture. #NG911

The 999 number was first available in London on 30 June 1937. It was created after 5 women died in a fire; a caller reported the blaze but was put on hold. 999 was dialled more than 1,000 times during its first week of service. #Emergencyresponse #publicsafety

Today on #PublicServiceDay & every other day, we celebrate all those around the world who are selflessly & tirelessly working to advance the needs of people & our planet. #publicservice #publicserviceday #thanks #savinglives