Profoto_UK

Want to learn how to create natural, beautiful light? Join @HannahCouzens at an exclusive Profoto Academy Workshop dedicated to all things light shaping and image creation. profoto.com/uk/local-stori… …

@lesleympix @Profoto Online or instore? Which branch? Please send case to: Profoto, Unit 21 McDonald Business Park, Maylands Avenue, Hemel Hempstead, Herts HP2 7EB

@lesleympix @Profoto Hi Lesley, sorry to hear this. Please send us the case and we will investigate. With regards to the A1 flashtube; we have had no reported instances of them blowing. Which dealer do you use?

@lesleympix @Profoto Hi Lesley, sorry to hear this. The image posted on twitter suggests that the unit is in ‘head off’ mode. Is that maybe the issue?? Please feel free to call us on 01442 204919 to discuss

Join us @wextweets in Bristol today for a look at all the latest Profoto products

@ScottW75 Hi Scott, there is not a diffuser available for the Magnum. Great idea with the bungee!!

@ProfotoUK Hi. Do you have a diffuser that fits the magnum? I currently use a bungee cord and attach the diffuser from my ocf beauty dish but in windy conditions this can be difficult :-)

Are you a people #photographer? Would a @ProfotoUK A1 be the perfect addition to your kit? Well, enter the Profoto Portrait Challenge and you could win an A1. Do it now: photographynews.co.uk/profotoportrai…

@matthew_horwood Hi Matthew, DM sent with support contact details

@jasonalden @Profoto Hello, you can not use the 4.5A charger for the B2 battery. This charger is designed for use with B1 and B1X battery only. You can however use the 2.8A charger to charge both B2 and B1.

Hi @Profoto @ProfotoUK is it ok to use the new 4.5A charger on my B2’s as well? I don’t want to carry two!

@RichardDPhoto Hi Richard. Sorry to hear this. Please contact your dealer who will be able to help you.

@ProfotoUK Hi I’ve just purchased the B1X kit but the charger does not work. I need this for a shoot this week so I don’t have time to return and wait. Is it possible for you to send me a replacement? Thanks

@andy_snap Hello, please send to one of our authorised service stations profoto.com/uk/find-dealer…

@ProfotoUK what’s my best bet for a repair to my B2 head guys?? Head is working but case is damaged at the mount. Thanks!

@matthew_horwood Hello, yes B7 firmware in an Air TTL-N will allow HSS with Nikon D850. Ensure that you set the Nikon to AutoFP in flash sync settings

@matthew_horwood Hello, the Air TTL-N is fully compatible with Nikon D850 - firmware update B7 profoto.com/uk/products/ai…

@bibalukas @Profoto @adorama Hi Lukas, sorry to hear that you are having a problem with your A1 charger. The warranty is with the country of purchase so you need to contact Adorama directly or Profoto US - us-info@profoto.com

Join us at the #Societies2018 London Photo Show - Friday 12-Sunday 14 at the Hilton London Metropole hotel, Edgware Rd, London swpp.co.uk/convention/

Join us at the #Societies2018 London Photo Show - Friday 12-Sunday 14 at the Hilton London Metropole hotel, Edgware Rd, London swpp.co.uk/convention/

@matthew_horwood We have no delivery date as yet. Announcement of new firmware upgrade will be made through MyProfoto so be sure to register; profoto.com/uk/login?Retur…

Quick test of @profotoglobal new #profotoa1 really clean light from such a compact #lighting unit more of a compact studio light than a #flashgun @Profoto @canonuk

Join @ProfotoUK at our #London store this Friday and learn more about how you can use Studio Lighting on location. Find out more & book your free place at eventbrite.co.uk/e/studio-light…

Two illuminating opinions on @ProfotoUK's A1 in issue 139 – @Kingsley_photo & @holly_wren tell all