Shaun Belding

Customer service training isn't a 'nice-to-have any more beldingtraining.com/customer-servi… #customerexperience #customerservice #CX

Great insight from Jessica Stillman @EntryLevelRebel. Scientists Reviewed 183 Studies to See What Works Best to Boost Happiness. The Results Will Surprise You  inc.com/jessica-stillm… #happiness #success

Ask yourself, “What is the cost of not making a decision?” Indecision has its own consequences

ROI is a big thing for. But I'm always surprised that companies don't blink at spending millions to protect their assets, but don't see their loyal customer base as one of those assets customerthink.com/the-roi-of-cus… . #customerservice #cx #customerexperience

Please enjoy these ducks changing their minds. 😂

#sens Sky isn't falling yet. 50 games-56 pts - 3. That was with Merri & Forsi. We're only 3 pts and 4 goals behind last year. ( when we lost 5 of 7 in Feb). Win 2 games, score +4 and we're in the hunt. Everyone breath.

#4 Customer Service Story from 2025! Kam & Tim Bowles had to leave the plane because of a lost passport - and lose their their trip of a lifetime. Then a @Delta employee came running down the hall to tell them this: #4" target="_blank" rel="nofollow noopener">beldingtraining.com/the-top-10-bes… #customerservice #cx #Top10

#3 Customer Service Story from 2025! She cared about the fifth grader who kept asking questions on her bus. She answered all of them – then took it to another level. 10 Years later, this is what happened #3" target="_blank" rel="nofollow noopener">beldingtraining.com/the-top-10-bes… #customerservice #cx #Top10

#2 Customer Service Story from 2025! When I start my own subway station, Rodney is going to be the first person I hire. He spreads kindness because people should “sprinkle that stuff all over. Kindness is free.” #2" target="_blank" rel="nofollow noopener">beldingtraining.com/the-top-10-bes… #customerservice #cx #Top10

#1 Customer Service Story from 2025! Amazing! USPS driver chases a runaway postal truck on foot, catches it, stops it, then tends to a coworker in the middle of a heart attack? That is NOT an average postman man story! #1" target="_blank" rel="nofollow noopener">beldingtraining.com/the-top-10-bes… #customerservice #cx #Top10

#Top10 Customer Service Story from 2025: Ice Cream to the Rescue! #8" target="_blank" rel="nofollow noopener">customerthink.com/the-top-10-bes… #customerservice #cx

#USPS route driver James Gray chased a runaway postal truck on foot, caught it, stoped it, then tended to a coworker in the middle of a heart attack. That is NOT an average delivery man story! #1" target="_blank" rel="nofollow noopener">beldingtraining.com/the-top-10-bes… #customerservice #cx #Top10

People told us these customer service skills were insignificant... until they tried them beldingtraining.com/4-insignifican… #customerservice #cx #training

Many restaurants are showing short-term thinking! customerthink.com/restaurants-ar… #customerservice #cx #restaurant

AI can’t care. We can. But if you're in a customer service job and choose not to care, why shouldn’t a company replace you with a vending machine? beldinggroup.com/replaced-by-a-… #cx #customerservice #AI

Wishy-washy words create expectation problems beldingtraining.com/setting-custom… #customerservice #cx

Maybe this is the biggest payoff beldingtraining.com/be-kind-to-dif… #customerservice #cx

Got a Customer from Hell? Before going all nasty on them, try this: beldingtraining.com/be-kind-to-dif… #difficultcustomer #customerservice #cx