Stamps.com

@AB92161484 Hi, we would recommend using a different web-browser or private window when using the web-based platform. If this does not resolve your issue, please give us a call at 888-434-0055. -Sincerely, Paul

@StampsCom No error messages. I click on the Launch Stamps.com Connect and only the top menu of the site loads. It never loads anything else. It was fine last week.

@StampsCom Why can’t I print stamps? Your site doesn’t work.. your app doesn’t work… what’s the deal???

@drew_moss We are committed to ensuring service issues are resolved ASAP. Please let us know if you continue to experience issues. We sincerely apologize for the inconvenience you experienced. -Paul

@StampsCom unable to login

@drew_moss We sincerely apologize for this issue, Drew. Our engineering team identified an issue around account logins roughly around 10:30 pm CDT. Once detected, it was corrected and has been reported to have been resolved.

@raylene056 @PayPal Rest assured that we have not been hacked. Sorry to hear that this is happening. If you're a customer of ours, we’d be happy to look into this further and help however we can. Could you please contact us at social@stamps.com with further details? Best regards, Paul

They said it’s been happening for weeks. And the rates that they’re showing aren’t even current USPS rates. So either @Paypal or @StampsCom is getting hacked. I just tried to report it to #Paypal and they just told me how to cancel my label. 🙄 (2/2)

@stevesportsbar @Apple Sorry to hear you feel that way. We are here for you if you change your mind. We want to help and resolve this issue ASAP for you. -Sincerely, Paul

@StampsCom I'm not dealing with you Forget that And my recommendation for anyone is to use @Apple Pay Its secure reliable and easy to cancel any subscription If you deal direct with a company you could be in payment hell like myself

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@stevesportsbar Hi Steven, I'd like to resolve this issue for you. I apologize for the frustration. Please email me at social@stamps.com so I can resolve this for you. -Sincerely, Paul

@StampsCom Never sign up I made the mistake and have cancelled February 2025 and they continue billing my credit card monthly I keep challenging with my credit card and its removed But like clockwork the charges appear every month

@BogdanSalamakha To fix a page not loading: Use a supported browser (Chrome or Firefox), ensure your browser is updated to the latest version, disable any pop-up blockers, try accessing the site in incognito/private mode, and clear your browser's cache and cookies.

cmon @StampsCom

@BogdanSalamakha Sorry to hear that this is happening. Our systems are currently operational. If you are experiencing this issue, please give us a call at 888-434-0055.

@itsallashow24 @joemalacina We'd like to locate your account and obtain further assistance for you. Please email us at social@stamps.com. -Sincerely, Paul

Or spend 5 minutes going thru every option on the screen to finally get it to print. In the last two years of using your product customer service has gotten worse and they never have an answer for the problem. We’re literally on our own to fix our own product and your windows version is absolutely atrocious.

@StampsCom Can you please tell me why this is a thing every time I try to print a UPS label and how it can be resolved? So much time wasted doing this for 5+ minutes every UPS label.

@itsallashow24 @joemalacina If you’re open to it, we’d appreciate the opportunity to review the specific printing issue you’re encountering and work toward a proper resolution with you.

@itsallashow24 @joemalacina , then reconnect and turn it on to clear errors and memory) or reinstalling driver may resolve this issue but not a guaranteed fix for the solution. Therefore, we would need to diagnose the issue over the phone at 888-434-0055. We apologize for the inconvenience!

@StampsCom @joemalacina just post the fix to this and let us move on!!! Your personal on phone support is not good any more...

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@DavidFJackson5 @Endicia Hi David, I'm very sorry to hear this. Thank you for your feedback. I'd like to locate your account and obtain further assistance for you. Please email us at social@stamps.com. I sincerely apologize for the experience. -Sincerely, Paul

@StampsCom [1/2] I realize that you're marginalizing us longtime @Endicia customers, but your web app is now total garbage. We updated our payment method last month ... and it disappeared this month. Now there's a "Billing Status" screen with nothing on it. And we can't add our card info.

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@jay_lass @NewJerseyOAG After carefully reviewing our records, we were unable to locate any prior requests to cancel your account. However, rest assured we have taken care of it today for you. If we can assist further, please let us know. -Sincerely, Paul

@StampsCom i’ve been trying to close my account for months. You guys have been billing me for years without me even realizing. If you don’t stop harassing me I’m going to turn this over to the @NewJerseyOAG Department of consumer protections so they can investigate you assholes for fraud.

@jay_lass @NewJerseyOAG Hi Jay, thank you for reaching out to us. We are sorry to hear that you had a negative experience. Rest assured we have closed your account and zeroed out the outstanding balance.

@axelroark The more detail you can share, the better we can either resolve it directly or explain what options are available. -Sincerely, Paul

Is there a reasonable or modern competitor to @StampsCom? I can't believe this company is still doing business with software that is this bad.

@axelroark We're really sorry to hear you’ve had such a frustrating experience. That’s definitely not what we want for you. If you’re open to it, we'd like to understand what’s been going wrong.

@izaakbozof Hi Izaak, I apologize for the experience. We'd like to help. Please give us a call at 888-434-0055 or email us at social@stamps.com so we can look into this issue for you. -Sincerely, Paul

@StampsCom Someone (likely a former contractor) signed up for your service using our company info and public email address (the info@ email on our website) using an old company card Keep getting emails about it telling us to log in-no access & your website has no phone # to call.