Subway®

@theliztaylor Hi Liz. Please send us a PM. twitter.com/messages/compo…

@SUBWAY why was this the only lettuce in my salad?? there was genuinely more chicken and spinach than ANYTHING else and maybe three tomato slices..

@dramirez1911 You will need to visit our profile and hit the 'message' button.

@SUBWAY How do I send you a direct message?

@SUBWAY I have tried every way to contact Subway customer support, you get the AI Bot that is no help. Subway repeatedly blocks my account. How can you speak directly with a customer service representative to get my account straightened out?

@MattEinfeld Hello, Matt. Please send us a DM. twitter.com/messages/compo…

@SUBWAY Hello @SUBWAY I am having difficulty creating a Subway account so I can use your app to order delicious subs. It says my phone number is associated with another account but the email it has associated with it is not mine. The chat is not getting me anywhere either.

Onion

We’re sorry to hear that! To ensure your concerns reach the proper teams, please follow the prompts our digital assistant, Sammy, gives you on our Guest Support Center page here: subway.service-now.com/guest_csp?lang…. They will forward your concerns to our Guest Care team who will reach out to you soon.

@SUBWAY I have tried to log in but it is not working

@squide4141 Hi there. Could you please DM us?

@SUBWAY YOUR WEBSITE AND APP IS DOWN AND IM BIG AND HUNGRY AND WANT TO USE THE CODE BOGO FOR FREE FOOT LONG ):

@__NeNe_ Hello, please send us a DM. twitter.com/messages/compo…

@SUBWAY today at store#477226-0 my spouse was called a black sh*t by your employee because we asked for a refund because a tip was added unbeknownst to us. We need some way to file a complaint

@Hershal0_0 ba dum tsss

@SUBWAY brings a tear to my eye 🥲

@LMNguyen01 Hello, please send us a DM. twitter.com/messages/compo…

@SUBWAY I get this "There's an issue with your account" message when I log into my account. I suspect my account got locked after I added my receipts as missing transactions. I tried to contact Guest Care but the only option was a bot.

@JustATweeterToo Hi there. Could you please DM us?

@SUBWAY your app is failing massively. This time, it actually took my payment, confirmed through my bank, yet put no order in with the store. The store claims they are getting orders fine through the app so why do I keep having issues?

@NikunjP33137362 Hi there. Could you please DM us?

@SUBWAY @SubwayListens Appalling service today. The employee was outright racist, rude, and ignored my order. She refused to toast it (claimed "no machine") and served a freezing cold sub with stale, days-old veggies. Unacceptable. DM me so I can report this location.

@rachit688224 Hello. Since you're in India, please reach out to @SubwayIndia for more help as we are the US page. Thank you.

@SUBWAY @subway_chats @subwaysupprt did not receive my invoice for my dine in order at the below outlet on 11th April Store Number: Kanakia paris, BKC Payment timeline: 3:16PM IST Complaint registered on your website feedback ID is 175159 Please look into it #subway

@ImNotCarlton Hello, please send us a DM. twitter.com/messages/compo…

@SUBWAY I asked for extra sauce on my sandwich using the app, I get my sandwich and it’s the driest thing in the world are we serious ?

@rwhrampton Hi, Bobby. Please submit our web form through our website by clicking "Contact Us" at the bottom of the page. Our digital assistant, Sammy, will assist you further and forward your concerns to the proper team. Thank you.

@SUBWAY Hi, I have two Subway gift cards that were inactivated but still have a balance. I’d like your assistance in reactivating them. Can you please help me with this? Thank you! #Subway #CustomerService

Only real tomato experts know Roma tomatoes have less moisture. This means your sub doesn’t get soggy.

@GMA sounds like a great night! 😋

Oh, how times have changed! Congrats to all the women selected in last night's WNBA Draft 👏

@RedBengalOGG Hello, Alan. Please send us a DM. twitter.com/messages/compo…

@SUBWAY my account has been hacked and someone used my gift card to make a purchase in NY.

@Khryztophfer Hello, Christopher. Please send us a DM. twitter.com/messages/compo…

@SUBWAY My account keeps saying locked and unable to earn or redeem points, which sucks because I’m currently travelling and stopping at subway for all my meals. 😡 It says to contact guest services, but there’s no phone number or anything. Just a useless chatbot. HELP!!!!

@bdlrun Hi Brian. Please send us a PM. twitter.com/messages/compo…

@SUBWAY I had a horrible experience, I tried to order through your app, got an error but my card was still charged. When I got to the store they had no record of my order