@KLeighT28 Hi! We’d like to follow up on this. Please send us a DM with your order # and email address and someone from our social care team will assist you as soon as possible. Thank you! ❤️
@Torrid I'm still waiting on my refund from last week. Where is my money? No cancelation notice from one of your stores for my online order and still no money back in my account! Fix your system.
@mild_salsa_ Hi! We’d like to follow up on this. Please send us a DM with your order # and email address and someone from our social care team will assist you as soon as possible. Thank you! ❤️
Your ~look~ this spring? Easygoing. Good-looking. Always a fan favorite. Plus these cute dresses are a bonus 😉 All dresses are on sale now! bit.ly/4s4EDhM
@Han_Spring_nah Hi! We’d like to follow up on this. Please send us a DM with your order # and email address and someone from our social care team will assist you as soon as possible. Thank you! ❤️
After 10+ years as a loyal customer, I’m done with @Torrid. Tried returning unworn pants (tags + receipt, within policy) and was denied by the store manager, Jenny Eubanks, who claimed they were worn. Completely unacceptable customer service. This needs to be made right.