Blizzard CS - The Americas

📱 Is #Hearthstone having lag or crashing on your mobile device? If your device meets the system requirements, try the steps here to resolve the issue: blizz.ly/2Kn6sBV

@teby2707 Yes, real people do moderate the forums, Esteban. They do so off of reported posts, so if you come across one, let us know by following the information in the article. ^JH

@BlizzardCS I mean. You can't get a real person to open your In game ticket when you have an issur... Am I really to believe you have actual humans moderating the forums?

If you come across a forum post that needs to be removed or you want our moderation team to take a look use the forum reporting features. Information here: blizz.ly/4c5A5jw

If you encounter a bug in #DiabloIV, please report it to us using the Diablo IV forums. blizz.ly/42SO1bg for PC and blizz.ly/3IVobvU for Console

@Bruce_dogupya Hello there, Bruce! We had reason to believe the account was possibly compromised. As a preventative measure the account was banned to prevent any additional account access. With that said, the ban has been lifted and you should be able to log back into the account. ^JH

G'day @BlizzardCS How are we going today? Just wanting to see if you can shed some light on the reason for the ban on ticket ID 108890528. Two different reasons were given and ide like to better understand what happened. Cheers!

@deathraid82 Hi Randy. You may wish to report this in greater detail on the Bug Report Forum here: blizz.ly/30DsQvD Once you do that, provide us the link. We may be able to escalate this. ^JH

Day 1 of tweeting @BlizzardCS. Many people are having issues with the Day and Evening rooms not being rewarded to their account. Even after completing the requirements and upgrading their house. Any acknowledgment this a known bug goes a long way.

@dirtygabbo That we wouldn't be able to disclose, gabbo, as we aren't privy to that information. ^JH

@BlizzardCS Any chance to disclose what lead them to that conclusion? Any trade made was between me and my longtime raider/guildie wow friends, they can vouch for me. Is there any way that my classic era trades were misinterpreted? i take part in several GDKPs. Thanks for responding.

Hello @BlizzardCS My Ticket #108546782 says it was gonna be manually reviewed... It's been more than 3 weeks, i asked yesterday and they say i've been using hacks? They permabanned my 2019 account with all my mains for solo farming stratholme. Please i need clarification.

@J_Gatt_ Can you provide an example as to how they aren't working? What quests in particular? ^JH

@BlizzardCS Side quests are not working in Diablo 4

The #Midnight Content Update goes live on April 21. Engage in new activities and earn more loot as the afforts to push back the forces of the Void and their agents continue! blizz.ly/4vAUBTd

The climb continues as a new Hero rises and the fight for a better future pushes #Overwatch higher than ever. What will you find at the summit? The answer lies here: blizz.ly/3OhQwT6

@ALWSSMTHNGHRRBL Hi there! What happens when you click this link? blizz.ly/3XmZfmU Are you able to submit a ticket from there? If not, can you screenshot what you're seeing, please? ^JH

@BlizzardCS Kind of serendipitous, but I need help. It's been a long time since I've logged in, and my number is old. I need my authenticator password to log in to my authenticator. The website won't let me do anything without a code from either. Any help is appreciated.

If you need to add, remove, or just want to know about the #Bnet Authenticator, check out the article here: blizz.ly/3PISpIK

@bagelodeon If proper reset didn't help, I'd make a bug report. You can do that on our forums. As many details as you can provide would be very helpful. ^PJ

@Warcraft @BlizzardCS I used an artifact appearance once it’s stuck on my transmogs foever, no matter how many times I try to change it. I try every reset hoping it’s been addressed. I don’t have the “ignore slot” feature or situations on. It just won’t mog my weapon. @BlizzardCS

Coming in 12.0.5: TRANSMOG SHEATHING ⚔️ Because sometimes, the look needs two 1H swords on the back.

@bagelodeon Have you done a proper reset UI? It's not the same as a /reset. With WoW totally shut down, rename, move or delete your WTF, Cache and Interface folders. ^PJ

🚨REMINDER🚨 One month left to submit for Community Night contests at #BlizzCon2026! 🎉 Cosplay, Art, Short Film, and Talent submissions close May 15 (PT) For more details: blizz.ly/3N4LHvF

@ebough10 Hello again, Ethan. The investigation has concluded and the ban has been overturned to a 6-month suspension. You will be able to play again in October. Also, you may wish to check your computer for any malware or viruses, especially if you downloaded something recently. ^JH

@BlizzardCS Please help me, I've been playing WoW off and on for 18 years and recently got banned last Friday and have no idea why. No one would tell me anything and I'm devastated. So many memories and accomplishments just gone... Please help me. Ticket: US108811722

@ebough10 Greetings Ethan! After taking a look at the account, it appears as though it was sent up to the team in charge of account actions like this. While we can't guarantee the action will be overturned, we can state that the issue will be re-investigated. ^JH

@CaseyN77215 Hi Casey. We've reached out to them. ^JH

@BlizzardCS Help them out. #WorldOfWarcraft #WoWMidnight ⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️⬇️

@GMC78sGaming Hello there! It looks like the account was banned due to suspicious activity. This should be an easy fix. Keep your ticket open and a GM will get to you when they can. ^JH