CloudConvert

We are excited to share that we've achieved ISO 27001 certification! Read more: cloudconvert.com/security

@auto_flow_nl Sorry, we just have not the capacity to look into (in most cases file related) issues for non-customers. If you have product related questions you can contact us via the support form. Just select "General product questions".

@LeonScottKenny should work again

@cloudconvert Hello, are there issues with login process through the Twitter API? Been getting this screen since yesterday.

@Andy_ONeil This is definitely not coming from us. It seems you have some browser addons or malware in your browser? You can also try with a different browser.

@cloudconvert Unable to verify a new account, sent a support ticket with no response. Why am I getting this screen when trying to verify my account email address?

@Furious_Salmon Please contact us via the contact form or email and let us know an example job ID. Then we can look into it. Thanks.

@cloudconvert Hey @cloudconvert , thanks for your prompt reply! I tried using the metadata API but it only returns the Data portion; not the Result portion of the response. Any reason why?

@cloudconvert can you explain why converting an m mp4 to mp4 (mostly just to ensure the codec is x264) with a CRF of 23 sometimes returns a larger file, and sometimes a smaller file? Exact same request parameters... This is leading to some unexpected behaviors on our end.

@IronWolf38 Please try to clear your browser cache.

@isiahhunter18 You can read about our security here: cloudconvert.com/security

@cloudconvert hey, how secure is your system. If I convert files from a business is there any chance of a data leak? I’m not finding much on your site online so I’m a bit skeptical

@ArthurMilchior Can you provide your account name and a screenshot of the entire cloudconvert website to support@cloudconvert.com? Thanks.

@cloudconvert I opened your website from Google drive. But then I uploaded more files manually. I don't find the files on GDrive. Except for those where I individually pressed the "download" button

@cloudconvert "Task archive-zip: The input field is required." I got this error message when I try to do "All Files> Download all" What does it mean? How do I download all jpegs, please?

@Oz9podcast No, sorry.

@Newtybot Thanks for the love ♥️

Bro @cloudconvert I don't use your website often enough to warrant paying for it but I do basically go straight to you when I need to, so even though I'm sure you don't do it for thank you's, all I can really say is THANK YOU Y'all might earn some money from me yet LMAO

@Asrhael_ What issue do you have exactly?

@cloudconvert can you help me with my payment?

@MarkDav87277553 On it.

@cloudconvert I keep getting: "An unexpected error occurred at CloudConvert's servers. Try again later." when using your API. Please, fix it urgently.

@MaheshPanthBlog This must be some kind of browser addon installed on your system. You might check the installed addons and remove unknown ones.

CloudConvert is now integrated with the Microsoft Power Automate platform.

@AdamLiterally Exactly. Don't get confused by the term "minutes" we could also just have called it "credits".

@cloudconvert Ah, so even if the job literally finishes in 30 seconds for 5 pictures it actually ‘uses’ 5 minutes?

@cloudconvert Got this error after like 30 seconds max converting a couple of low-res images to WEBP. How can I be confident that your service won't overcharge me when seemingly 10 minutes of 'free' time is closer to 30 seconds real time?

@SaribKhanUX @LunawebGmbH Cool, thanks for your inspiration :)

Here is the Figma Prototype if you want to experience: figma.com/proto/t10po9Bw… and some Behind the file and features. @cloudconvert @LunawebGmbH

Hello dear @cloudconvert & @LunawebGmbH. I'm here to suggest a change to your website layout. The process of converting files is not so clear. Your file conversion is really fast but why shouldn't the usage experience. Here is a little change to your website layout & design.

@vianneypercq The Make module is not developed by us, it is made by the @make_hq team directly. Maybe add them, @make_hq? 😊

Hey @cloudconvert Team! 👋 NOT all the tasks available in the job builder are in the @make_hq CloudConvert « Create a job » module. I can’t see the « Add Watermark » task in the list of the operations in the #Make module.

@jakeyounglol No, not out of the box. You could send custom requests to our API but this would be rather advanced.