Garima Kaushal 🐶

"remind yourself sometimes that either it goes well or it passes"

Need to take my dog into the bedroom by saying "goodnight time" every night. That's the rule.

listening to house and tapping the enter key while typing a message out on my laptop extra hard like i'm a dj

Accidentally went and sat at somebody else’s MacBook + open notebook setup at Blue Tokai and tried to login like it was mine. Sorry stranger.

Nothing quite as humbling as a 90 minute game of football on a week night

Love you Delhi

Growth comes from training close to failure.

Building Sploot Meals taught us how to manage products. Building sploot dog walking and grooming at home taught us how emotional reliability can become. If a food order gets delayed, customers usually ask for an update. If a dog walk gets cancelled unexpectedly, the reaction is completely different. Because now someone’s routine is disrupted. They’re thinking about meetings, commute timings, whether they need to rush home, whether their dog has been indoors too long. The operational issue is technically small. The emotional impact is not. You see this very clearly in support conversations too. Most of our support volume comes from services, especially walking. Much more than grooming. Much more than products. Makes sense in hindsight. The more frequently a service becomes part of someone’s life, the less people experience it like a transaction. They start experiencing it like infrastructure. And infrastructure only gets noticed when it breaks.

Modi ji ke bolne se pehle hi humne Tuesday / Thursday / Saturday WFH rakha hai 🙈

What you seek is what you think other people are seeking.

After work sports program with the @wesploot squad 😆

A few years ago, most problems had a straightforward solution. Hire someone. Assign ownership. Add bandwidth. At sploot, I've noticed our instinct changing. Now the first question is usually: can this be solved through product, tooling, Al, or automation before we hire for it? Hiring creates immediate momentum. It feels like progress very quickly. Building systems feels slower. Sometimes frustratingly slow. But adding people around a broken process rarely fixes the process itself. Good people still matter a lot. Some problems absolutely need them. But I think teams will increasingly need to earn the right to hire by first proving the problem cannot be solved through tech. (in picture: enjoying the winter sun on a working weekend a few months ago

Sunday footie + cookies

We’re hiring Growth Operations Interns at Sploot! You’ll work on: * Growth experiments and onboarding funnels * City expansion and operational problem-solving * Customer + partner operations * Building systems that help us scale faster We’re looking for people who: * Have high ownership * Are curious and proactive * Can handle ambiguity well * Want to build, not just observe 📍 Gurgaon (Hybrid. 3 days/week in office.) 3–6 months Paid internship (goes without saying) Send your resume + a short intro to hiring@sploot.tech (Bonus points for a great dog meme that accompanies it!)

Never underestimate how much time and effort you can waste by trying to automate a process you do not understand manually.

So important to have something in your life that you suck at it - while seeing others around you do it brilliantly. Fills me up with hope and inspiration and tells me it’s possible to do it I just have to work hard at it and I’ll get there one day, too. 💪🏽

Ran a 10k at night last weekend (mujhe saans aur neend donon nai aayi)

I’ve been spending time thinking about content and how to scale it. There are more tools available now than ever before. Writing, editing, repurposing, distribution. Most parts of the process can be sped up. On paper, this should make everything easier. In reality, the bottleneck hasn’t changed much. What still matters most is judgment. Knowing what is worth saying, what to leave out, and what will actually resonate. Knowing when something feels genuine and when it doesn’t. That part is difficult to systemize. It is also difficult to hire for. So even with better tools, the pace at which good content gets created does not increase as much as expected. Still trying to understand what scaling content really looks like in this environment.

Check out what happens when I like this short about my dog on YouTube 😆

just a girl and her laptop, scheduling marketing campaigns for the month in a coffee shop