Pagely® SupportOps

[status] Resolved: Our payment processor addressed the issue with failed transactions and this issue is now resolved. stspg.io/p3bh5ct949xw?u…

[status] Investigating: We are currently investigating an issue with our payment processor preventing payments and affecting new sign-ups. stspg.io/p3bh5ct949xw?u…

[status] Resolved: We have not seen any further issues with our shared hosting environment and this incident is now resolved. stspg.io/swrnyg6zjtp2?u…

[status] Monitoring: Our engineering team identified a surge of requests to certain web nodes on our shared hosting infrastructure. We have mitigated some of the requests and continue to monitor the issue. At the moment, all web node… stspg.io/swrnyg6zjtp2?u…

[status] Investigating: We are investigating an issue impacting a subset of our shared-hosting customers. Details will be added as they become available. stspg.io/swrnyg6zjtp2?u…

[status] Resolved: The issue with the payment processor has been fixed and this issue is now resolved. stspg.io/7thjqmc1jlj5?u…

[status] Investigating: We are currently investigating an issue with our payment processor preventing payments and affecting new sign-ups. stspg.io/7thjqmc1jlj5?u…

[status] Scheduled (Nov 12, 2025, 05:00 UTC): Pagely Engineers will be performing scheduled maintenance to upgrade the Redis version used across VPS hosting servers in all Regions. No action is required on your part. This maintenance… stspg.io/5bz989v8bc2j?u…

[status] Scheduled (Oct 30, 2025, 05:00 UTC): Pagely Engineers will be performing scheduled maintenance on the following shared databases: - vps-paris-aurora-1 - vps-ireland-aurora-2-cluster - vps-frankfurt-aurora-1 - p20-aurora-3 - … stspg.io/6xrrr8sk0v59?u…

[status] Investigating: We are currently investigating reports of delays in account provisioning for new users. Our technical teams have been alerted and are actively working to determine the cause and implement a resolution. stspg.io/857mwwn5mtgh?u…

[status] Scheduled (Oct 6, 2025, 06:30 UTC): Pagely Engineers will be performing scheduled maintenance to upgrade the Redis version used across VPS hosting servers in all regions. No action is required on your part. This maintenance … stspg.io/2hddnm3bb26g?u…

[status] Scheduled (Nov 4, 2025, 00:00 UTC): Pagely engineers will be performing PHP lifecycle management for all apps currently set to use PHP 8.1, or the "Stable" version label, in Atomic. For more information on how you can view or… stspg.io/yw6jj2yvm8sx?u…

[status] Scheduled (Oct 22, 2025, 12:00 UTC): On October 22, Pagely will upgrade PHP for customers on our shared-hosting service from PHP 8.0, to PHP 8.1. Individual sites may experience a brief disruption, normally just a few seconds… stspg.io/7wtnjjcfgj2n?u…

[status] Scheduled (Jul 24, 2025, 05:00 UTC): Pagely Engineers will be performing scheduled maintenance on the following shared databases: - vps-saopaulo-aurora-1 - vps-frankfurt-aurora-1 - vps-paris-aurora-1 - vps-ireland-aurora-2 N… stspg.io/1y285dg03jty?u…

[status] Scheduled (Jul 23, 2025, 05:00 UTC): Pagely Engineers will be performing scheduled maintenance on the following shared databases in Virginia region: - vps-virginia-aurora-19 - vps-virginia-aurora-20 - vps-virginia-aurora-21 -… stspg.io/9f99yn1gqvqg?u…

[status] Scheduled (Jul 22, 2025, 05:00 UTC): Pagely Engineers will be performing scheduled maintenance on the following shared databases in Virginia region: - vps-virginia-aurora-12 - vps-virginia-aurora-13 - vps-virginia-aurora-14 -… stspg.io/ksrjngvtfh9d?u…

[status] Scheduled (Jul 18, 2025, 06:00 UTC): Pagely Engineers will be performing scheduled maintenance on vps-virginia-aurora-18, which is located in the following hosting region: Virginia No action on your behalf is necessary. Dur… stspg.io/f9sbyv08qk83?u…

[status] Scheduled (Jul 9, 2025, 05:00 UTC): Pagely Engineers will be performing scheduled maintenance to upgrade the Redis version used across VPS hosting servers in all regions. No action is required on your part. This maintenance … stspg.io/189v06hqqrhb?u…

[status] Resolved: Since the implemented fix, no further issues have been identified, issue is considered resolved. stspg.io/mlt4fjfy5v89?u…

[status] Investigating: An issue has been identified preventing the Atomic interface from communicating with other systems, including support. We are currently investigating. stspg.io/mlt4fjfy5v89?u…