RocketRez

Still setting ticket prices once at the start of the season and leaving them untouched? Here's a guide to choosing the right approach for your operation ↓ 🔗 hubs.li/Q0484xLr0 #DynamicPricing #RevenueManagement #ToursAndAttractions #TicketingStrategy

🚂 Is Your Scenic Railway Ticketing System Holding You Back? 🌟 From group spreadsheets to unverified bookings, it works—until it doesn’t. Check out our blog for 7 signs your ticketing setup needs an upgrade! 👉 Read more here: hubs.ly/Q04846V30 #ScenicRailways

Opening day at a seasonal attraction is a pressure test. Everything you planned — or didn't — in the preseason shows up at once. If you're ramping up, this checklist is worth bookmarking ↓ 🔗 hubs.li/Q046KD5t0 #OpeningDay #SeasonalAttractions #Ticketing

Shaun McKeogh, CEO of Attractions Academy, is talking about how most operators think about seasonal employees. Read the full article↓ 🔗 hubs.li/Q046dsp-0 #SeasonalStaffing #GuestExperience #EmployeeCulture

🎙️ Listen to the full conversation: [rocketrez.com/signal/episode…](rocketrez.com/signal/episode…)

Design the 6-month employee journey like a roadmap, not an afterthought. “You have to roadmap what their employee journey will look like if they're only here for six months.” – Shaun McKeogh Shorter timeline should mean more intentional design, not less. 🎙 Signal Podcast Ep. 5

The most successful attraction operators don't treat the slow season as something to survive. Here's a 6-step playbook for turning your off-season into your biggest competitive edge ↓ 🔗 hubs.li/Q045yczl0 #AttractionsIndustry #RevenueManagement #SeasonalBusiness

🎙️ Listen to the full conversation: [rocketrez.com/signal/episode…](rocketrez.com/signal/episode…)

“If you don’t have a detailed, written plan for service delivery, then service is not actually important to you.” – Shaun McKeogh Do you have one? If not, what does that say about your priorities? 🎙 Signal Podcast Ep. 5 #GuestExperience #ServiceExcellence #Leadership

Every busy season exposes the cracks in your operation. The ticketing system that couldn't keep up. The reporting gaps. The guest complaints that didn't need to happen. We identified the 5 most common pain points seasonal attractions face: 🔗 hubs.li/Q044F-TP0

Round two. New champion. Jessica from Wendella Cruises & Events stepped up, claimed the high score, and took home our second throwback Nintendo Game Boy—Battleship included. Who should we challenge next? #PassengerVesselAssociation #TourOperators #RocketRez

Chris from Volunteer Princess Yacht Cruises is our Day 1 Bonus Round winner, taking home a classic Nintendo Game Boy (with Battleship). ​No raffle. No luck. Just straight-up skill. ​ Day 2 winner drops tomorrow—who do you think takes it? ​ #PVA2026 #AttractionsIndustry#RocketRez

Great conversation at #MariTrends on AI in passenger vessel operations. If you’re at the show, come find us for Bonus Round at booth #610 tonight—cocktails, games, and late-night bites starting 8:30pm. #PVA2026 #MariTrends #AI

Today's the day. Tim and John take the stage at 11:00 a.m. at MariTrends to talk AI in passenger vessel operations. If you're here, come find us at Booth #610. If you're not, we'll share the highlights post-session. #PVA2026 #MariTrends #AI

MariTrends starts this weekend — and we've got something fun planned. 🎮🍸 Bonus Round — Monday, February 23 | 8:30–10:30 PM, cocktails, games, and late night bites with the RocketRez crew. Reach out to us at info@rocketrez.com for the details. #PVA2026 #MariTrends

> 🎙️ Listen to the full conversation: [rocketrez.com/signal/episode…](rocketrez.com/signal/episode…)

Probation isn't just about performance. It's culture protection. "If we're not using that probation period well, then we're not helping the culture of our organization—because potentially we're letting people in that don't fit." Shaun McKeogh 🎙 Signal Podcast Ep. 5

We're heading to #MariTrends 2026, and we'd love to see you at Booth #610. 👋 🎤 Catch our CEO John Pendergrast and Head of Product Tim Samson presenting "AI Won't Wait: What Every Passenger Vessel Operator Needs to Know" — Sunday, Feb 22 at 11:00 AM #PVA2026 #RocketRez

Heading to MariTrends 2026? Tim Samson and I are presenting on what AI actually means for passenger vessel operators: **AI Won't Wait: What Every Passenger Vessel Operator Needs to Know Now** 📅 Sunday, February 22 | 11:00 a.m. See you in Covington, booth 610/613. #PVA2026

> 🎙️ Listen to the full conversation: [rocketrez.com/signal/episode…](rocketrez.com/signal/episode…)

“Great job today” is not real recognition. Specific > generic: “Hey John, the way you handled that difficult guest at lunch with calm eye contact and an open demeanor turned a problem into a repeat visitor.” From Shaun McKeogh on Signal Ep. 5 #Leadership #EmployeeRecognition