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valentine
79 posts
@val_Chep @EvanoMemba @ICEALION ICEA has been among the leading companies in insurance industry etc. what’s happening? We pray it doesn’t affect our pensioners as quite a big number are in it.
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This car is good as a write-off.
Airbags deployed !
Nothing to repair here
valentine@val_Chep
.@ICEALION chose to “repair” the car, oversaw shoddy work, used incompatible parts, and even tried to return it unrepaired while offering “cash in lieu”, when i questioned their work. To date, no settlement and no car😭😭 .@ICEALION settle my claim!
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@lawrencekitema I hope you guys see vile wanajifanya hawaoni hizi message
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Dear @ICEALION, if this claim is valid, bring it to a conclusion. What do you have to say about it?
valentine@val_Chep
Dealing with .@ICEALION has been the most frustrating insurance experience. Despite a comprehensive cover on my new CX‑5 with excess protector, I filed a claim in Jan 2025 which was approved. It’s now Apr 2026 — 16 months! The claim is still unsettled.
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If I were @ICEALION , I would settle this matter today.
The negative publicity you will receive here is not worth the few coins this woman is demanding.
Ama niwache tu.
valentine@val_Chep
@ICEALION .@ICEALION you have been regretting and following up for 16 months now. I am going to share all email threads and letters here next! public should know the frustration you have put me through and type of insurer you are.
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@MachariahWangu1 @ICEALION Iv done it 16 months. If hujanotice ata hii post wanalenga
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@Jeanhtz @ICEALION @ira_kenya @Cofek_Kenya @KenyasOmbudsman @Kenyajudiciary IRA pia hawajasaidia for 1 year, wanasema following up with nothing
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@val_Chep @ICEALION You could try talk to @ira_kenya. They look into such matters. Sorry about your ordeal.
CC : @Cofek_Kenya , @KenyasOmbudsman @Kenyajudiciary
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