Sixteen Ventures

@lincolnmurphy Once I heard you say ‘desired outcome’ in the past, I knew that was it. It’s really simple if you can block out all of the noise. I think the experts just want to make things more complicated to justify their expertise.

@tjkozikowski I know many people who love Southwest but it’s not for me. I’m a planner and I like to choose my seat. The cattle call & uncertainty of where I’ll end up on the plane make me anxious. It’s that whole appropriate experience thing that I’ve heard someone talk about on occasion. 🤣

Eliminate Churn Forever in 5 Simple Steps sixteenventures.com/eliminate-chur… via @lincolnmurphy

Awesome workshop with @lincolnmurphy in Paris. What is #CustomerSuccess and what is not... ? Thank you Lincoln!

If you're in San Diego March 19, join us at Pulse Local with featured speaker @lincolnmurphy. Register here: pulselocal.gainsight.com/events/details…

Customer Success is not tied to any business, revenue, operating, or engagement model. In other words, Customer Success is NOT just for SaaS companies. Figure out your customer's Desired Outcome and solve for it. Simple. Applies to any type of business. #CustomerSuccess

It was awesome! Thanks for bringing me out.

When your Customer Success hero comes speak at your company! 🤩😍 Thank you for your wise words @lincolnmurphy!! #CustomerSuccess #SuccessDrivenGrowth

Our customers' success is every person's job :) Thanks for coming @lincolnmurphy!

Customer Success is when customers achieve their desired outcome through their interactions with your company #CustomerSuccess @lincolnmurphy

Very excited to finally see @lincolnmurphy on stage with us!

About to hit the stage at the @nearpod SKO! #CustomerSuccess #Sales

DFW ✈️ FLL to keynote a Sales Kickoff! I love to talk about how Customer Success starts in sales. You should bring me to your next SKO... and let’s set everyone - most of all your customers - up for a success! See you in Ft. Lauderdale! #customersuccess #sales

A Quick Trick to get Marketing & Sales to Stop Attracting and Closing Bad-fit Customers In this ~2-min video, I show you how to get Marketing and Sales to trust you and then listen to you about Bad-fit Customers. #CustomerSuccess #Sales

Last night I had an AWESOME time talking about Customer Success-driven Growth covering employee success, comp models, the CS and Sales relationship, & SO much more. I told a story I've never shared publicly and I said bad words. youtube.com/watch?v=63T4Kq… #CustomerSuccess #Sales

I'm bringing Customer Success-driven Growth to Stockholm, Sweden on April 5, 2019! This workshop will show you how to get your customers to stay longer, buy more, and advocate for you. Learn more and sign-up here: event.upsales.com/lincoln-murphy… … #CustomerSuccess #Sales #Growth

I wish people that copied me would copy something that would make the world a better place... like, start being a vegan like me. It won't help you get more customers, but you would maybe start to be a better person and would actually do something good for the planet and society.

If you choose to copy my style of dress and unprofessional speech you should know that the ONLY reason it works for me is that it's authentic. Even then, it turns off more people than it attracts. Your inauthentic attempts will likely be even less successful. Also, don't copy me.

Orchestration and Effortless Upsells #CustomerSuccess #Sales

I'm bringing REAL Customer Success to Israel on April 1 & 2! Join me for the very first Israel Customer Success Conference in Tel Aviv. Learn more and sign-up here (I'm doing a workshop on April 2, BTW): customersuccessconference-israel.com #CustomerSuccess #Sales #csconferenceisrael19