Adam Flaherty
707 posts

Adam Flaherty
@adfm
N 38° 31' 0'' / W 122° 58' 0'' Katılım Haziran 2008
497 Takip Edilen259 Takipçiler

there's a quiet shift happening in how we design software. we're moving from UX to AX (agentic experience).
traditional UX is screen-centric. you tap a button, product reacts, job done. every session starts from zero.
designers pre-plan every path with hard-coded flows. users fill out forms and dropdowns because the product remembers nothing about you.
success = fewer clicks and faster flows.
trust = "interface looks clean so it must work."
agentic experience is relationship-centric. the agent keeps track of ongoing goals, nudges next steps, improves over time. you're never starting over.
the system plans its own path - it senses, infers, chooses actions the designer didn't script. context is learned, not asked. preferences, patterns, even team norms are remembered.
success = earned trust and compounding value. metrics shift to retention, satisfaction with decisions, how much autonomy you hand over.
trust = the agent shows its work early, then tapers as confidence grows, like a human teammate.
most apps will eventually work this way.
your email client will learn your writing style and priorities. your design tool will remember your brand guidelines and suggest layouts. your CRM will track relationship patterns and recommend next moves.
the best products will anticipate needs, remember context, and get better with every interaction.
shoutout to @meetLCA for this visual and hit them up if you need help designing these AX experiences (they lead the charge)
we're moving from tools you use to partners you work with.
the companies building ax instead of ux will own the next decade.
users will stop tolerating dumb software that makes them repeat themselves.
once you experience true AX, traditional UX feels broken. there's no going back.

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Adam Flaherty retweetledi
Adam Flaherty retweetledi

One of the most INSANE things I have ever experienced online, specifically VRChat, is that someone completely recreated Kmarts with working scanners, p.a. systems, and more - and have a Discord with 3,000 people that occasionally roleplay working here unironically.
#vrchat
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Adam Flaherty retweetledi
Adam Flaherty retweetledi

How a 13-year-old used my artificial nose to diagnose pneumonia - Benjamin Cabé blog.benjamin-cabe.com/2022/02/16/how…
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Adam Flaherty retweetledi

Mullet-proof social media to attenuate the riled boors? thebulwark.com/the-no-mullets…
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The GOP is dead in the water as Romney RINOs make the endangered species list while riled BOORs run amok in DC. #golfclap 👏 washingtonpost.com/politics/2021/…
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Upcycle that busted laptop into a slick #solarpunk X-PC with a stylish laser-cut enclosure: hackaday.com/2020/12/25/the…
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@jstogdill @marcorubio Romney RINOs and Barack Obama-Obsessed Republican BOORs killed the GOP elephant in the room.
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You know it’s bad when... former U.S. attorneys — all Republicans — back Biden, saying Trump threatens ‘the rule of law’ washingtonpost.com/politics/repub…
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ex-mayor with ties to 'Fraud Guarantee' pushes dubious dox via Murdoch-owned outlet triggering POTUS pause button. reuters.com/article/us-usa…
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