ALL Accor

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ALL Accor

ALL Accor

@All

🌍5,600 Destinations I 45+ Hotel Brands I 110+ Countries 💡Hotels, Experiences & Rewards

Katılım Şubat 2019
26 Takip Edilen34.3K Takipçiler
ALL Accor
ALL Accor@All·
Dear Mr. Soni, Thank you for contacting All concerning the All Signature. In order for us to assist you, please contact our customer service directly by private message, or via our support area. Thank you for your loyalty to ALL. We remain at your service if you have any further requests. Sincerely, Accor Social Team
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Nitin Soni
Nitin Soni@nitinsoni78·
@All My Accor Signature was renewed on March 15th and payment was made but my account not updated yet.
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ALL Accor
ALL Accor@All·
Hello, Thank you for contacting ALL. We have received and noted your request regarding the Stay Plus. In order to assist you as quickly as possible and to ensure confidentiality, we kindly invite you to contact us by email at customercare@accor.com , or directly via chat using the following link: help.accor.com/s/article/why-… .You will find a small chat bubble in the bottom right corner of the page. Please do not hesitate to contact us should you require any further information. Thank you for choosing ALL and hope to have the pleasure of welcoming you soon to one of our establishments. Kind regards, ALL Accor
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Soolsoolsool0517
Soolsoolsool0517@kissdom0517·
@All My Stay Plus complimentary night from Accor Plus has disappeared. My account: ssnowwhites@naver.com (Indonesia Accor Plus membership) It has been more than 24 hours and I still have not received any response from the Indonesia team. Please restore my Stay Plus night immed
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ALL Accor
ALL Accor@All·
@nitinsoni78 Hello 🙂 we have referred your message to our customer care team. They will be contacting you via direct message the soonest to provide better assistance on the matter.
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ALL Accor
ALL Accor@All·
@kissdom0517 Hello 🙂 we have referred your message to our customer care team. They will be contacting you via direct message the soonest to provide better assistance on the matter.
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ALL Accor
ALL Accor@All·
Dear Mr. Vijay, Thank you for contacting All concerning the refund of your points used with your booking. In order for us to assist you, please contact our customer service directly by private message, or via our support area. Thank you for your loyalty to ALL. We remain at your service if you have any further requests. Sincerely, Accor Social Team
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Capt.Vijay H
Capt.Vijay H@videsipilot·
War in the region, airspace closed and flights disrupted — yet @PullmanHotels Doha West Bay refuses to refund the points for my booking (QDCDKVGB) citing a “non-refundable rate”. How exactly do you expect guests to travel in this situation? This is just unfair. @ALL @Accor
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ALL Accor
ALL Accor@All·
@videsipilot Hi @videspilot, we’re very sorry for the situation you're facing, especially given the travel disruptions in the region. Please send us a DM with your booking details, we’ll personally escalate this to our teams so it can be reviewed as quickly as possible.
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ALL Accor
ALL Accor@All·
Hello, Thank you for your message. We have noted the synchronization issue with points/miles between the ALL and Flying Blue programs that you are experiencing. For our teams to investigate your case in detail and provide you with specific updates on this issue, please contact our customer service directly here: help.accor.com/s/?language=en Or by email at: customercare@accor.com Thank you for your understanding. Accor Social Team
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chels_70
chels_70@chels_70·
@All Hi, do you have any updates about sync issue between All and Flying Blue programs? Points/Miles aren’t credited both sides. BR
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ALL Accor
ALL Accor@All·
Hello, Thank you for your message on our institutional page. In order for our teams to process and follow up on your request, we suggest you contact our customer service directly here: help.accor.com/s/?language=en We thank you for your understanding and patience. Sincerely, Accor Social Team
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donze71
donze71@donze71·
@All hi,before booking a reservation i need some information about rooms from Novotel London Paddington. In the last days i wrote 3 mail(!)to their H6455@accor.com but no reply recieved.Also tried phone calling,but front desk is always busy.Incredible that a hotel doesn't answer
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ALL Accor
ALL Accor@All·
@nxnitt Hello, Thank you for your message on our institutional page. In order for our teams to process and follow up on your request, we suggest you contact our customer service directly here: help.accor.com/s/?language=en We thank you for your understanding and patience. Sincerely,
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Neni
Neni@nxnitt·
A mi nadie me va a quitar la idea de la cabeza de que ni-ki está re silenciado, hablamos de la misma persona que se tatuó y lo admitió, que le pone límites a las ss, nunca le ha temblado la mano en poner límites. No me sorprenderia que ni siquiera tenga acceso a wv
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ALL Accor
ALL Accor@All·
Hello, Thank you for your message on our institutional page. In order for our teams to process and follow up on your request, we suggest you contact our customer service directly here: help.accor.com/s/?language=en We thank you for your understanding and patience. Sincerely, Accor Social Team
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Rod | Ent
Rod | Ent@GangstaDadUK·
@All Hi I stayed in YVR and booked added room for friends for same period so I have only been credited with status points for 1 room but u have credited me for my friends room and not for my room which was more nights more expensive hotel Feels like I’ve been conned Thx Rod
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ALL Accor
ALL Accor@All·
@chels_70 Hello 🙂 we have referred your message to our customer care team. They will be contacting you via direct message the soonest to provide better assistance on the matter.
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ALL Accor
ALL Accor@All·
@donze71 Hello 🙂 we have referred your message to our customer care team. They will be contacting you via direct message the soonest to provide better assistance on the matter.
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ALL Accor
ALL Accor@All·
@nxnitt Hello 🙂 we have referred your message to our customer care team. They will be contacting you via direct message the soonest to provide better assistance on the matter.
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ALL Accor
ALL Accor@All·
@GangstaDadUK Hello 🙂 we have referred your message to our customer care team. They will be contacting you via direct message the soonest to provide better assistance on the matter.
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ALL Accor
ALL Accor@All·
@hemkhus Hello Mr. Hemkhus, To process your request, we invite you to contact our customer service directly via private message or through our help center. We remain at your complete disposal for any other requests. Best regards, Accor Team
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Hemkhus
Hemkhus@hemkhus·
@RailwaySeva @drmjabalpur @all Complaint request getting closed and so do u need more ref id to be registered is this also part of income to railways
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ALL Accor
ALL Accor@All·
Hello, Thank you for contacting ALL. We are responding to your request regarding a a payment and burning points. In order to process your request, we need some additional information. Please fill in the following information by private message: - Your detailed request (hotel full name, date of stay) - Your first and last name - Your email address - Your ALL card number (if you have one) This will enable us to make the necessary inquiries to reply as quickly as possible. Please do not hesitate to contact us should you require any further information. Thank you for choosing ALL and hope to have the pleasure of welcoming you soon to one of our establishments. Kind regards, Accor Social Team
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Srikanth
Srikanth@ExplorebyRoad·
Hey @All need ur urgent help with a payment and burning points Can you call me back pls
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ALL Accor
ALL Accor@All·
Hello, Thank you for contacting ALL. We have received and noted your request regarding your reservation. In order to assist you as quickly as possible and to ensure confidentiality, we kindly invite you to contact us by email at customercare@accor.com , or directly via chat using the following link: help.accor.com/s/article/why-…. You will find a small chat bubble in the bottom right corner of the page. Please do not hesitate to contact us should you require any further information. Thank you for choosing ALL and hope to have the pleasure of welcoming you soon to one of our establishments. Kind regards, Accor Social Team
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Pradeepta Ghose
Pradeepta Ghose@PradeeptaGhose·
Dear @All I made a book accidentally while searching for a stay. I cancelled immediately after I noticed. I request to not to deduct the amount from my card. The booking details are attached
Pradeepta Ghose tweet media
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ALL Accor
ALL Accor@All·
Hello, Thank you for contacting ALL. We are responding to your request regarding about Novotel Shanghai Chuansha In order to process your request, we need some additional information. Please fill in the following information by private message: - Your detailed request (hotel full name, date of stay) - Your first and last name - Your email address - Your ALL card number (if you have one) This will enable us to make the necessary inquiries to reply as quickly as possible. Please do not hesitate to contact us should you require any further information. Thank you for choosing ALL and hope to have the pleasure of welcoming you soon to one of our establishments. Kind regards, Accor Social Team
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おぐち
おぐち@Oguchi_3994·
@All Is it okay to ask about Novotel Shanghai Chuansha here? I’m not confident speaking in English or Chinese over the phone, so I would prefer to make an inquiry via chat if possible.
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ALL Accor
ALL Accor@All·
Hello, Thank you for contacting ALL. We have received and noted your request regarding your reservation at our hotel in Dubai. In order to assist you as quickly as possible and to ensure confidentiality, we kindly invite you to contact us by email at customercare@accor.com , or directly via chat using the following link: help.accor.com/s/article/why-… .You will find a small chat bubble in the bottom right corner of the page. Please do not hesitate to contact us should you require any further information. Thank you for choosing ALL and hope to have the pleasure of welcoming you soon to one of our establishments. Kind regards, Accor Social Team
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Karan Shadija
Karan Shadija@KaranShadi13036·
@All hello team I have booked a room in your hotel in Dubai but I have some requirements, I am sending you an email but I am not getting any response from you guys.
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ALL Accor
ALL Accor@All·
Hello, Thank you for contacting ALL. We are responding to your request regarding your reservation. In order to process your request, we need some additional information. Please fill in the following information by private message: - Your detailed request (hotel full name, date of stay) - Your first and last name - Your email address - Your ALL card number (if you have one) This will enable us to make the necessary inquiries to reply as quickly as possible. Please do not hesitate to contact us should you require any further information. Thank you for choosing ALL and hope to have the pleasure of welcoming you soon to one of our establishments. Kind regards, Accor Social Team
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The yoga hive
The yoga hive@yoga_hive·
@airindia Hello, your response lacks empathy and any kind of direction / help. @all just so you guys know Air India asked me to connect with my travel agent ( third party website I used to book the ticket ) Very unreliable airlines and horrible customer service.
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Air India
Air India@airindia·
#TravelAdvisory Air India is closely monitoring and assessing the evolving situation in the Middle East and has commenced scheduled operations to all its destinations in the USA, Canada, Europe and UK, giving highest priority to the safety and security of our customers and crew. In view of the continued closure of multiple airspaces over the Middle East, Air India has extended the temporary suspension of all its flights to and from the region up until 2359 Hrs (IST) of 3 March 2026. Air India regrets the inconvenience caused to passengers impacted by the suspension of flights to the Middle East and is committed to assisting them with alternative arrangements and options of full refunds or complimentary rescheduling. We encourage you to check your flight status on airindia.com or contact our 24/7 support team at +911169329333,+911169329999 for more information. Thank you for your patience and understanding
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