American Express UK

@LePurplePhantom Hi there. Thanks for your feedback. We've passed this on to the relevant teams and appreciate you reaching out. Thank you.

Marketing at @AmexUK missing the biggest WAG market by not offering flowers on their platinum cards. Can you imagine how many twisted finance bro arms there'd be if Alicia knew she could have chrysanthemums on her aluminium?

@RossUKRFC 2. For more information, please contact our New Accounts Team by calling 0800 032 7404 and selecting option "2" and a member of the team will happily assist you. Many thanks.

@AmexUK On 27th May there's an AMEX presale for the NFL games at Tottenham Stadium. If I am approved for a card today, will I be able to take part in the presale?

@RossUKRFC 1. Hi Ross, thanks for your message. You’ll need to wait for your card to arrive and activate it before you can access your benefits.

@slopter Hi there. Thanks for your feedback. We've passed this on to the relevant teams and appreciate you reaching out. Thank you.

@AmexUK so disappointing that you are blocking Eurovision voting as potential fraudulent transactions when it’s literally 1.50 and you should be aware of Eurovision happening! I’ve called up to fix but most people wouldn’t bother.

@kirstypoole @Wimbledon @PimmsGB @the_LTA @evianwater @DrinkRobinsons @RalphLauren Hi Kirsty, thanks for your message. Please keep an eye on our socials for the latest Wimbledon updates. Many thanks.

I need to find tickets for Wimbledon on June 29. Grounds passes would be fine! If not I’ll have to attempt the queue ⛺️ 🎾 #Wimbledon @Wimbledon @PimmsGB @the_LTA @evianwater @DrinkRobinsons @RalphLauren @AmexUK 🍓🍦🥂

@rahim94 @nationaltrust 2. We’re always working to offer more acceptance options across industries for our Small Business Cardmembers. You can find out more and see our acceptance map here: americanexpress.com/en-gb/maps

So just tried to use @AmexUK at @nationaltrust and guess what... They dont accept it anymore. I swear Amex is becoming more and more useless every day.

@rahim94 @nationaltrust 1. Hi Rahim, thanks for your feedback. American Express is accepted at more UK merchants than ever before, including hundreds of thousands of small businesses.

@wiflib 2. A complaint can be raised with our Customer Services Team by calling 0800 9178047, sending a secure message via our website or by writing to Global Customer Research and Solutions, 1 John Street, Brighton, BN88 1NH. Many thanks.

@AmexUK in August 2023 I contacted you to tell you someone registered my phone number to their account. You did nothing. I’ve called many times since to inform you of the same thing. Still nothing. Today, the ‘back office’ sanctioned the call handler to remove my number from

@wiflib 1. Hi Libby, thank you for getting in touch. We're sorry to learn of your recent experience. We have passed this information onto the relevant teams and appreciate your feedback.

@riverroots Hi River, thanks for your message. Please get in touch with our New Accounts Team by calling 0800 032 7404 and selecting option "2" and a member of the team will happily assist you. Many thanks.

@AmexUK @AmexUK

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@VOScotland Hi there, thanks for your message. We would ask you to call the number on the back of your Card and ask for the fraud team, and they can confirm if there is an issue. Many thanks.

@AmexUK hi there is this a scam site? promoterms.com/ba-amex-25th-a…

@ruthsteinholtz @Eurostar Hi Ruth, thank you for your message. We're sorry to learn of your recent experience with Priority Pass lounge availability. Please be assured we will pass on your feedback to the relevant department regarding the issues you have faced. Many thanks.

Well done @eurostar and @AmexUK you turned away a 35 yr platinum card holder & from the lounge at 05:45am. card US issue No discretion???

@JeffreyWan19 Hi there, thanks for your message. Please keep an eye on our socials for the latest Wimbledon updates. Many thanks.

@AmexUK Any word on last minute Wimbledon tickets this year??? Any idea on when they might get released for amex cardholders???

@Katie_Green_ Hi Katie, thanks for your message. Please get in touch with our Customer Service Team by calling 0800 917 8047 and a member of the team will happily assist you. Many thanks.

@AmexUK how to contact you re suspect spam letter on here pls?

@Richierich010 Hi Richard, thanks for your message. We would ask you to call the number on the back of your Card and ask for the fraud team, and they can confirm if there is an issue. Many thanks.

@AmexUK Hi are you running a BA Amex 25 year anniversary competition? I want to check the email I got is genuine

@timolloyd Hi Tim, thanks for your feedback and we're sorry to hear of your recent experience. We've passed this on to the relevant teams and appreciate you reaching out. Thank you.

@AmexUK I am really struggling with your anti-fraud checks on my business account. The portal is hard to use. Your Help staff seem confused about the process. I’m waiting to hear if the third round of information will satisfy your checks.

@PERSIMONE Hi there, thanks for your message. Please get in touch with our Customer Service Team by calling 0800 917 8047 and a member of the team will happily assist you. Many thanks

@AmexUK morning trying to login but verification sms not coming tru. Then tried email but the code didn’t get recognised

@WilliamsRobs Hi Rob, thanks for your message. Please get in touch with our Customer Service Team by calling 0800 917 8047 and a member of the team will happily assist you. Many thanks

@AmexUK why never had this before why is it now unavailable?

@CokenOlivesV3 @ptrjms Hi there, thank you for getting in touch. We're sorry to learn of your recent experience. A complaint can be raised with our Customer Services Team by calling 0800 9178047 or by sending a secure message via our website. Many thanks.

@ptrjms yet even more @AmexUK issues. I’m just going to close my card.

@Fr12ee44Spewxh @AskAmex Hi Sallie, thanks for your message. I appreciate you’ve contacted them before however please call our Customer Service Team again who can escalate your concerns to a Manager. I'm afraid we are unable to access accounts via X. Many thanks.

Really fed up of shitty customer service. This time it’s @AskAmex @AmexUK . Refusing to refund to my DD bank account an overpayment that should never have been taken.