Avaya

We’ve authored a technical whitepaper that shows how Avaya Nexus™ delivers a best-of-both-worlds strategy. Don't settle for "good enough" when the stakes are high; choose Avaya Nexus™ for your critical comms platform. Download the technical whitepaper: avaya.com/en/documents/w…

In high-stakes environments, the difference between collaboration tools & mission-critical infrastructure isn't just a feature set, it’s the impact of failure. Read the blog for more insights on how Avaya Nexus™ supports mission-critical communications: avaya.com/en/blogs/what-…

"Critical comms... is a place where this company has played for its entire lifetime, and we’re never going to give that up." — @patrick_dennis Visit our website for details on Avaya Nexus™: a modern, AI-ready voice platform built for critical comms: avaya.com/en/products/ne…

We are proud to announce Avaya Nexus™ — the critical communications infrastructure platform that delivers secure, resilient, voice communications for regulated & high-security environments where downtime isn't an option. Read the press release for more: avaya.com/en/newsroom/20…

Avaya is hosting a live webinar session with our partner @Verint next week! Learn how our "better together" strategy protects your current systems while infusing them with modern intelligence. Join the live webinar next Wednesday, 3/25 at 11AM ET: event.on24.com/wcc/r/5257286/…

Memory matters in modern day CX: customers assume they won’t have to repeat themselves. “Start over” service feels broken, & that expectation translates into contact service. Our latest blog highlights the benefits of MCP as foundational to modern day CX: avaya.com/en/blogs/memor…

“If the price of knowledge comes down, where do you seek & find purpose?” That’s one of the questions Avaya CEO @patrick_dennis raises as he looks to the future of AI and its compounding effect on innovation. Learn more about how AI is shaping behavior: avaya.com/en/solutions/a…

Security is an unwavering concern for business communication platforms that handle sensitive data, & a single breach can wreak havoc on not only internal data privacy but also on customer trust. Learn how Avaya Cloud Office can uplevel your communications:avaya.com/en/products/cl…

Stop patching systems, start building solutions. Discover how a truly unified workspace can eliminate friction, boost first-contact resolution, and transform your operational efficiency. Watch our on-demand demo to see the future of agent experience: events.avaya.com/gl-wb-avaya-in…

Which data source is most critical to "plug" into your AI with MCP (Model Context Protocol)?

When it comes to AI in the contact center, context matters & heavily impacts customer trust. Learn how Avaya Infinity can unlock context-aware AI capabilities for your enterprise today: avaya.com/en/products/in…

The fastest way to lose retention? Forcing customers to repeat themselves. Discover the Zero-Repeat Experience—a new standard for Financial Services where AI orchestration anticipates needs before the customer speaks. Download the strategy brief: avaya.com/en/registratio…

Does an open standard like MCP influence your choice of AI vendor?

Healthcare is a team sport that requires seamless collaboration between clinicians, patients, and families. This is the core of tandem care. Visit our website to learn how the Avaya Infinity platform is uniquely positioned to empower tandem care: avaya.com/en/solutions/h…

Why choose Avaya Infinity? One platform, infinite potential. Avaya Infinity with MCP bridges the intelligence gap – smoothing the journey from raw enterprise data to applied intelligence within a single platform. Visit our website to request a demo: avaya.com/en/products/in…

Recognizing that Avaya and its brand bring an enduring legacy to the table, in 2025 Avaya CEO @patrick_dennis put significant focus on ensuring durability for the company. Visit our website for more from Patrick around the state of the business at Avaya: avaya.com/en/videos/stat…

Avaya's greatest accomplishment in 2025 according to CEO @patrick_dennis was successfully handling a high volume of change in just 12 months. Hear more of Patrick and Katherine's conversation around the state of the business at Avaya: avaya.com/en/videos/stat…

Avaya and @Verint 20+ year partnership delivers a powerful combination: the Avaya Infinity platform with Verint’s AI-powered bots designed to elevate customer interactions. Find out how Avaya Infinity + Verint can transform your contact center today: avaya.com/en/products/in…

Next Wednesday 2/25, we are back with our next Avaya Infinity live series session - now available in two time zones! (Americas: 11am ET & EMEA: 1pm GMT) Register today to reserve your spot! Americas session: event.on24.com/wcc/r/5219866/… International session: event.on24.com/wcc/r/5219889/…

Avaya ended 2025 with strong customer retention, thanks to two main things according to our CEO @patrick_dennis : focus & execution with Avaya Infinity. Hear more from Patrick and Katherine's conversation around the state of the business at Avaya: avaya.com/en/videos/stat…