Astound

@Skyopath Absolutely! Please include the phone number that is linked to your account. -Jackie

@astoundconnects @Goalie_Bob_30 Same issue in silverdale, WA. Can I DM for you to check?

@astoundconnects are there problems in the Chicago area? My service is poor right now.

@cgrimaldi Hello Christina! We would be happy to look into this season issue you are experiencing. Please send us a direct message so we can take a look with you. -Melissa

@astoundconnects why does on-demand not show me all of the current Top Chef season? I’m on s23e7 amd the next available is e9. What happened to e8? Also e10 and e11 aren’t available but e12 is. Thoughts?

@Chavin8er Hello Duke! We are happy to review the billing on your account with you. Please send a direct message so we may assist you. -Melissa

@astoundconnects What gives? I cancel my Astound internet service 4 days into the start of the new service month and I still have to pay for the whole month? Everyone else prorates for the amount of days you had service, is there a reason you cannot?

@Joan3rdCoast Hi, Joan! We'd be glad to look into this for you. Please send us a DM so we can take a closer look at your connection. -Jackie

@astoundconnects Are there intermittent outages on the north side of Chicago? I've lost the Internet connection twice in the past hour.

The best connections are shared! When you refer your friends or family to Astound, you both win. Refer your neighborhood, your group chat, or your family tree. It’s our way of saying thanks for bringing the people you care about into the Astound family.

LIC Springs is this Saturday! Join the Astound team on Vernon Blvd (Block 3) from 12p–5p for live music, art, and outdoor dining. Stop by our tent for free swag and enter to win a Portable JBL Bluetooth Speaker at our 4pm drawing! 🎶 More details: longislandcityqueens.com/event/lic-spri…

Astound continues to expand and upgrade our #network across the #LehighValley while investing in the #community to help people learn, grow, and connect. The first upgrades are already in progress, including the recent delivery to the Memorial Library of Nazareth & Vicinity.

FINAL CALL! The clock is ticking. You have until TOMORROW at 10 PM EST to enter to win a VIP Experience Package to LGMF! Don't miss out on VIP Owner's Box tickets, a $200 gift card, and premium festival gear. Tap to lock in your entry: flowcode.astound.com/r/DRfVFguE6

@cham_mumbai Good morning! We'd like to look into this situation to see what happened, as well as get your visit rescheduled for a time that's convenient for you. Please send us a DM. -Jackie

@astoundconnects what a joke your customer service is. appointment scheduled for 1-5 pm, at 6.37pm no update. repeated calls just to get an eta with no luck. this is really bad customer service.

Today, we pause to remember and express our deepest gratitude for the brave servicemen and women who made the ultimate sacrifice for our freedom. Wishing our community a safe and peaceful Memorial Day.

@Aztech1101 Not the experience we'd like you to have. I understand your concern. Please DM us if we can help. – Nicole twitter.com/messages/compo…

@astoundconnects the internet in the area here in Lincoln Park is quite terrible for the past few days. Is there an outage?

Want to win the ultimate VIP festival weekend? We're giving away 2 Grand Prize VIP Experience Packages to the Let's Go Music Festival ($2,296 value!). Includes 2-Day VIP tickets, a Mini Polaroid Camera bundle, loaded backpack, & more! Enter now: flowcode.astound.com/r/DRfVFguE6

@huge_hands Hello Samuel! We are live agents. We’d be glad to provide more information. Please reach out to us via direct message, so we can further assist you. – Melissa

@astoundconnects I will be reporting Astound to my state's consumer protection division. I have been waiting for a promised $200 gift card for months now, and keep getting the runaround by your customer service reps. This was fraudulent offer.

Take control of your home network with Whole Home WiFi powered by eero. Manage devices, check speeds, and stay connected in every room. Explore our equipment options: astound.com/internet/wifi/…

Need to check your service status or manage your account? Our online support center is available 24/7 to help you get the most out of your connection. Visit us here: astound.com/support

@jayjaywhatsup You are welcome to DM us for support. -Jackie

@astoundconnects Of course you're not sure as it's probably company policy to treat customers so badly lol. Don't think you would be made aware of every letter or communication sent out right? Lol

🔒 your WiFi with these tips: bit.ly/4qTjyWm

@jayjaywhatsup Good morning! I'm not quite sure what you're referring to. Please send us a DM with more details regarding your concerns so we can better assist you. -Jackie

@astoundconnects How about you treat customers with dignity and care and don't threaten them with disgusting letters, shame on you - never again customer

@Fierboy789 Good morning, Andrew! Please send us a DM so we can look into this for you. -Jackie

@astoundconnects Astound internet outrage in the Emmaus, PA area since 10pm last night. Any updates on this?

@Bruce100 We’d be glad to look into that for you! Please reach out to us via private or direct message, so we can further assist. –Nicole twitter.com/messages/compo…

@astoundconnects A select group of neighbors In Silver Spring MD 20901 have to contend with two Astound vans parked on the wrong side of a one-way street and blocking it. Not a great advertisement for you.