Ballsy

@Rory70881137 I'm sorry to hear that you have issues with your order. To assist you further, can you please help me find your order by replying with your order #. Once I have established your order on the database, I will be in a better position to help you. Looking forward to your response.

@ballsybrand Just wanting to let everyone know. For the safety of your home , family and children do not buy a B2 Balls & Body Trimmer from this company. Mine caught on fire in my home. Contacted their customer service and they will do nothing. Beware of this product and company!

@ChapelHillSim I'm sorry to hear that you have issues with your order. To assist you further, can you please help me find your order by replying with your order #. Once I have established your order on the database, I will be in a better position to help you. Looking forward to your response.

Everything that could go wrong did go wrong for the @ballsybrand #13 but we persevered and finished #liveballsout.

@TheSarahGage Our products are indeed cruelty-free and vegan. If there's anything else we could do for you, please us know. Have a good one!

@ballsybrand are your products vegan & cruelty-free?

@unmaskvillains Hi Sam, Thank you for confirming. We apologize for the Nut Rub Trio not meeting your expectations. We take this issue seriously and would never take money from a customer who is not completely satisfied, so I went ahead and processed a refund for the product. Please expect th...

It had to be done. @ballsybrand

@unmaskvillains Hi Sam, Thanks for your response. May I know if it was just he the Nut Rub Trio that didn't meet your expectations? May I also confirm if the payment method you have used to place the order is still active? We hope to hear from you soon!

@unmaskvillains Hi Sam, Thank you for honest feedback on our products.  We apologize for the Nut Rub not meeting your expecations. We take this issue seriously and would never take money from a customer who is not completely satisfied.  May I request for your order number so we...

@JmacNS Hi there! we would definitely have them back in stock. We are expecting to receive our Goodhead Shampoo by the end of March or early April.

@ballsybrand are you guys ever going to get the shampoo back in stock? I have been out for a couple weeks and everywhere is sold out!

@Jamie1973 We're sorry for the delay! We're currently encountering a surge of inquiries but working our best to address all concerns soon. We are now actively reviewing your inquiry and will have a response to you soon. Please keep an eye on your inbox so we can continue our conversation.

@ballsybrand Got this gift from my wife on Christmas. The spray bottle was loose and had leaked in the box. Your Shipping department should double check products, before shipping.

@Jamie1973 Oh no, we're so sorry about this! Please reach out to us at help@ballsybrand.com with your order details so we can further assist you, thank you 🙏️

@zach_bouska social

Just had a wonderful service experience with Xavier. Keep up the good work @ballsybrand!

The only New Year’s resolution that matters. #HappyNewYear

#MerryChristmas to all, and to all, a good night 😉

@imnotlessthan Sorry again for the trouble, we'll look into your message and soon update you!

Pay for rush shipping with @ballsybrand may as well have thrown my money away... Craptastic customer service. And yeah, I've been in contact, and no they aren't doing a damn thing. 👎

@imnotlessthan Hello! I'm sorry to hear that. Please reply back to our email thread so we can further assist you. Thank you again for your time.

@imnotlessthan Hi! I'm sorry if your order is having shipping issues but we're more than happy to help you out. Please send us your details through email <help@ballsybrand.com> so we can further check. Thank you so much for your patience.

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