@CityPowerJhb

#CityPowerUpdates #CityPowerOutages #HursthillSDC Roosevelt Park Substation, Risidale/Northcliff Distributor: Repairs are currently in progress. This outage is affecting customers in Risidale, Northcliff and surrounding areas. Further details will be communicated as soon as new information becomes available. We apologise for the inconvenience caused. Follow the Hursthill SDC Outage Updates channel on WhatsApp: whatsapp.com/channel/0029Va… For individual outages or electricity-related queries, please log a call via citypower.mobi or contact 011 490 7484 / 080 020 2925. For escalations, dial 0800 003 156 (06:00–18:00). ^NT

@tessfairwood Hi Tess, We are following up on the progress.^MJ

@CityPowerJhb please update!!! orchard ss. CPWEB4971478

#AlexandraOutage #CityPowerUpdates Kindly see the attached information for Kings Flat ^MJ

@danihailie21 Hi Daniella, please note we are still following up on the progress, We will revert with updates. ^MJ

@CityPowerJhb Can we please get an update on orchards @CityPowerJhb

#CityPowerUpdates #CityPowerOutages #MidrandSDC *Klipfontein View:* Our operators are currently onsite investigating the cause of the outage. Affected customers will be updated as and when new information becomes available. City Power remains committed to restoring electricity supply to all affected customers safely and as quickly as possible. Follow the Midrand SDC Outage Updates channel on WhatsApp whatsapp.com/channel/0029Va… well as on social media @CityPowerJhb. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on  +27 80 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00. ^NT

#CityPowerUpdates #CityPowerOutages #RoodepoortSDC Weltevredenpark, Weltevredenpark Ext 1 (Wildebraam, Sycamore, Madeliefie, Dollhouse, Cornelius, Rooitou, Harpuis and surrounding streets): Operators have been informed of the loss of supply affecting several streets in the area. The team is working through five medium voltage outages today and will investigate this during the course of the day. More details will be shared once all the testing is completed. For isolated individual outages and any other electricity-related queries, customers are advised to log calls via citypower.mobi, or contact our Call Centre on 011 490 7484 / 0800 202 925. For outage updates, follow our WhatsApp channel: whatsapp.com/channel/0029Va… ^NT

As City Power, we encourage customers to regularly check our communication platforms for updates on when the Geyser Control Educational Campaign will be taking place in their respective areas. These awareness campaigns are designed to educate and empower residents with valuable information on energy efficiency, geyser control, peak load management, and practical ways to reduce electricity consumption and costs. We invite all residents within the City of Johannesburg who are serviced by City Power to attend these community engagements and interact directly with City Power stakeholders in their areas. These sessions provide an opportunity for customers to ask questions, gain a better understanding of the initiative, and learn how smart energy practices can contribute to a more reliable and sustainable electricity supply for everyone. #CityPowerServices #CityPowerEngages ^MJ

Mr Khuzwayo actively engages with a customer, providing a detailed explanation of City Power's Geyser Control initiative and how the system works. During the interaction, he explains how geyser control helps manage electricity usage by temporarily reducing geyser power consumption during peak demand periods, without significantly affecting the availability of hot water in the household. #CityPowerServices #CityPowerEngages

As City Power, we encourage customers to regularly check our communication platforms for updates on when the Geyser Control Educational Campaign will be taking place in their respective areas. These awareness campaigns are designed to educate and empower residents with valuable information on energy efficiency, geyser control, peak load management, and practical ways to reduce electricity consumption and costs. We invite all residents within the City of Johannesburg who are serviced by City Power to attend these community engagements and interact directly with City Power stakeholders in their areas. These sessions provide an opportunity for customers to ask questions, gain a better understanding of the initiative, and learn how smart energy practices can contribute to a more reliable and sustainable electricity supply for everyone. #CityPowerServices #CityPowerEngages ^MJ

#CityPowerUpdates #CityPowerOutages #MidrandSDC *Noordwyk Substation:* Approximately 98% of the power supply has been restored to customers in Sagewood. The remaining 2% affecting Monza Street is due to a faulty mini substation. The testing team has been requested to assist with further assessments. Affected customers will be updated as and when new information becomes available. City Power remains committed to restoring electricity supply to all affected customers safely and as quickly as possible. Follow the Midrand SDC Outage Updates channel on WhatsApp whatsapp.com/channel/0029Va… well as on social media @CityPowerJhb. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on  +27 80 020 2925. For updates/escalations of logged calls, please dial our toll-free number 0800 003 156, which operates daily between 06h00 and 18h00. ^NT

#RandburgOutage #CityPowerUpdates *Northriding Substation:* Repairs on the cable fault are completed successfully. This outage is affecting power supply to customers in parts of Northriding. Operators have been dispatched to work towards restoring power supply. The estimated time for restoration is currently unavailable and will be communicated in the following updates. We thank affected customers for their continued patience and understanding during this period. Follow our WhatsApp channel at whatsapp.com/channel/0029Va… to stay updated on area outages and the latest developments at City Power Randburg SDC. ^MJ

@JAMV177 Hi, kindly log a call at citypower.mobi ^MJ

@CityPowerJhb weltevredenpark feeding off panorama is down

#CityPowerUpdates #CityPowerOutages #RoodepoortSDC Florida Substation (Florida, Hamberg, Georginia and surrounding areas): The technical team is on site locating the cable fault between the station and Mechanical No 1 Ring Main Unit. Once the fault is located, the repair process will get underway. Further work progress will be communicated later. For isolated individual outages and any other electricity-related queries, customers are advised to log calls via citypower.mobi, or contact our Call Centre on 011 490 7484 / 0800 202 925. For outage updates, follow our WhatsApp channel: whatsapp.com/channel/0029Va… ^NT

#CityPowerUpdates #ReuvenOutage *Wemmer Substation:* We are pleased to announce that the team has successfully restored the full supply of power to customers at Transnet, as well as the Hostel on Heidelberg Road in City Deep. This outage was caused by a faulty cable. We thank the affected customers for their patience during the period of this outage. Customers in the vicinity who are still without power are advised to log calls at citypower.mobi or call 011 490 7484/0800 202 925. Follow us on our WhatsApp channel whatsapp.com/channel/0029Va… as well as on social media @CityPowerJhb. ^MJ

#CityPowerUpdates #MidrandSDC Load rotation Alert - Rabie Ridge Dear Valued Customers, We wish to inform you that the recent drop in temperatures has led to a significant increase in electricity usage in Rabie Ridge. This has placed strain on the network and caused an increase in power trips due to overloading. Due to continued high demand, load rotation will be implemented from today at 16h00 in affected parts of Rabie Ridge to protect the network and maintain a stable electricity supply. This measure will remain in place until demand decreases and conditions improve. Customers are encouraged to use electricity sparingly, especially during peak hours, to help reduce pressure on the network and minimise outages. For isolated individual calls and any other electricity-related queries, customers are advised to log calls on citypower.mobi, call 011 490 7484 or the Call Centre on  +27 80 020 2925. Follow the City Power Midrand SDC Updates channel on WhatsApp: whatsapp.com/channel/0029Va… ^NT

@Khanyi_Seele Hi, we will follow up and update accordingly ^MJ

@CityPowerJhb Can you advise on the ETA for the outage in Sagewood/Noordwyk. We’re going on 12 hours without power.

#CityPowerUpdates #PlannedMaintenance #MidrandSDC The planned maintenance at *Vorna Valley Substation* is still underway. The initial estimated time of restoration of 14h00 has been revised to 16h00. For isolated or individual electricity-related queries, customers are encouraged to log calls via citypower.mobi or contact the Call Centre on 011 490 7484 / 0800 202 925. Follow the City Power Midrand SDC Updates WhatsApp channel for regular updates: whatsapp.com/channel/0029Va… ^NT

@josh08855329 We will follow up on the progress and update ^MJ

@CityPowerJhb no power in Linksfield since 2AM Be honest are there people on site?

@DerBronson Hi ,kindly contact our toll-free number 0800 003 156 for instant updates and escalations. ^MJ

@CityPowerJhb CPWEB4969303 please over 2 days now

#CityPowerUpdates #CityPowerOutages #HursthillSDC City Power teams continue to work on the unplanned outage affecting customers in Risidale, Northcliff, Blackheath, Franklin Roosevelt Park and Montgomery Park. ^NT