Competition & Markets Authority

Run a vet business? We have guidance to help you understand what you’re required to do and by when: gov.uk/guidance/what-…

We’ve set out major reforms to the UK’s veterinary sector now our market investigation is complete. Our reforms will help pet owners better navigate the vet services market and will start coming into force later this year. Find out more: gov.uk/government/new…

We’re investigating whether Adobe’s early cancellation fees on membership plans for certain products may break consumer protection law. Read more: gov.uk/government/new…

CMA steps up monitoring of petrol and diesel prices: gov.uk/government/new…

We’re examining heating oil amid concerns about rising prices due to conflict in the Middle East: gov.uk/government/new…

Generally, we would expect that customers who have placed orders for heating oil should receive it at the agreed price. Suppliers should be clear what they are charging and terms must be fair.

We know the situation in the Middle East is putting pressure on heating oil prices. We're monitoring the market closely and we won’t hesitate to take action if we suspect that consumer or competition law is being broken.

Your business (and customers) can benefit from you using #AIAgents – but you still need to comply with consumer law. • train agents properly • monitor them regularly • refine quickly if there’s a problem Read our guidance: gov.uk/government/pub…

Find out more about how we monitor the UK road fuel market and enforce the fuel finder scheme: gov.uk/government/col…

We're monitoring petrol and diesel prices closely in light of the situation in the Middle East, to ensure drivers are getting a fair deal. Drivers can save money by comparing prices using fuel finder data + petrol stations can be fined if they fail to provide the required data.

ICYMI: We’ve launched a review of the private dentistry sector. Yesterday, our CEO spoke on @BBCNews about the launch and the feedback we're seeking from consumers and dental professionals as we explore how well the market is working. Have your say: engage.cma.gov.uk/private-dentis…

We've cleared (British Car Auctions owner) Constellation's acquisition of Aston Barclay, following an in-depth phase 2 investigation. Read more: gov.uk/government/new…

More guidance on making the right decision for you when seeking dental care and treatment: gov.uk/guidance/choos…

We’ve launched a market study into the £8 billion private #dentistry sector to make sure it’s working well for people in the UK. To help inform our study, we want to hear from consumers and dental professionals about their experiences. Share your views: engage.cma.gov.uk/private-dentis…

B is the correct answer. If a fee is unavoidable, it should be included in the upfront price. In this case, the upfront ticket price should make it clear the price from £25. Take our 3 Step Pricing Check to make sure your business is getting it right: gov.uk/clear-pricing

Are your prices as clear as they could be? Take a quick guess 👇 A customer sees "£20 per ticket" on your website but pays £25 at checkout due to a booking fee. Is this pricing clear enough? #ClearPricingCheck

Businesses: Are you being clear on your prices? No unavoidable hidden fees. No nasty surprises later. Our 3 Step Pricing Check helps you get it right – so you stay on the right side of the law and keep your customers' trust. ✅ Do you pass the check? 👇clearpricing.campaign.gov.uk

We’re investigating the completed acquisitions by Hays Travel Limited of both Polka Dot Travel Limited and Millington Travel. All three companies sell package holidays via retail travel agencies. Read more: gov.uk/cma-cases/hays…

We’ve fined Euro Car Parks Limited £473k for failing to comply with a legal information notice – our first use of our new fining powers for such a breach. Ignoring legal requests can slow action to protect consumers, and businesses must play by the rules: gov.uk/government/new…

We’re seeking views on a package of commitments from Apple and Google which aim to deliver certainty, transparency and fairness for thousands of businesses in the UK: gov.uk/government/new…