capeunionmart

@CrissiRei Hi Cristiana Please get in touch with our Customer Service team on the details below to best assist. Consultants are available Monday to Friday between 8:30 AM and 5 PM via email or phone. Email: customer-service@capeunionmart.co.za Phone: 021 464 6433 Team Cape Union Mart

@capeunionmart Why on earth would you discontinue your short sleeve thermalator shirts? My husband practically lives in his and now there’s no more?! I’d happily buy hundreds of them just to keep him happy. Please tell me if you’re ever going to restock them?

@JohnnyMalatji Hi Bra J @johnnymalatji We pride ourselves on quality service and products – please accept our apologies for your experience. Kindly visit any branch with your proof of purchase, our team will assess the item and advise on the best resolution. Team Cape Union Mart

@capeunionmart ,i bought a k-way jacket from u, after wearing it i have realised its a factory fault, What do i do ?

@PhumlanNzimand Hi Phumlani We are so sorry to hear about your experience. Our customer service team has logged your query with the area manager who will be in contact with you.

@capeunionmart I'm a loyal client deeply disappointed by a quality defect in K-Way Elements shirts (missing back embroidery) and shocked by a head office agent who refused a supervisor and hung up on me today at 15:49.

@D64Dave Hi Dave@d64dave We are so sorry to hear about your daughter's experience. Please share your contact details and email address for our customer service team to reach out and best further assist. Team Cape Union Mart

@capeunionmart please train your staff correctly. My daughter ordered a jacket on the understanding that it would be at the branch either on Friday or today at the latest. Jacket looks like only being available by Wednesday - day after she flies out.

@SenziNkosi1 Hi Senzi Kindly note we have sent you a DM. Please have a look. Team Cape Union Mart

@capeunionmart 3 days later my parcel is still not delivered, the customer service says it's en route. 7 days for a delivery within Jo'burg is ridiculous!

@capeunionmart Your delivery is taking way longer than I expected. Is there a way of can go collect, wherever the item is?

@Faradh_Singh Hi Faradh so sorry about this! Please send us a DM with your details so we can investigate.

@capeunionmart been a loyal customer for years, but my jacket (bought 28-06-2025) started leaking on the 3rd wear. Eastgate brushed it off as “normal” & tried to upsell. Bedford admitted the defect, promised a replacement/credit, then went silent. Now I’m told to use a PATCH! 👎

@CetaNxumalo Hi, Please reach out to our customer service team on the details below for assistance required. Consultants are available on weekdays between 8:30 AM and 5 PM via email or phone. Email: customer-service@capeunionmart.co.za Phone: 021 464 6433 Team Cape Union Mart

Guys you can't tell me it takes seven days to despatch one order? One? Aowa bafana @capeunionmart

@Vhadau_M Hi Lions_Den @vhadau_m Thank you for interest. The item is only stocked in baby sizes. Team Cape Union Mart

@capeunionmart where can I get one for a 25+ year old child of God like myself 😔

@HumanError1985 Hi Man’s Not Barry Roux @humanerror1985 Please accept our apologies for your experience. Kindly visit your nearest branch, our team will assess the item and advise on the best resolution. Team Cape Unionn Mart

Could you please advise if this is a known issue or if there’s a way to have it assessed or replaced?@capeunionmart

Dear K-Way Team, I recently purchased a K-Way jacket and spent quite a bit of money on it because I trust your brand’s quality. However, I’ve noticed that the K-Way logo on my jacket is already fading, which is quite disappointing given the price and reputation of your products.

@n0zinga Hi, Thank you for reaching out. Kindly elaborate to best assist. Team Cape Union Mart

can i ask for a favour @capeunionmart

@debbiebatz Hi Debra Sorry to hear about your experience. We have received confirmation that you have managed to liaise with one of our customer service agents. Team Cape Union Mart

@capeunionmart Please can someone contact me. I held on for 13 minutes and the phone was not answered. Also, my written request ignored my question. Thank you. 🙏🏼

@Thabilepalesah1 Hi Please reach out to our customer service team on the details below for any assistance required. Email: customer-service@capeunionmart.co.za Phone: 0860 333 329 Team Cape Union Mart

@capeunionmart Your delivery system is extremely slow and poor!!!!!!!!!!! So annoying.😪

@CHIZAMAA "Hi, We pride ourselves on providing you and all our customers with the best possible quality service and would like to have this matter addressed. Please share your contact details with us and we will have the store manager get in touch with you asap. Team Cape Union Mart"

@capeunionmart I bought this a month ago and already this: And your shop gave me an attitude

The Summer season is the ultimate testing ground 🌦️ That’s where our bags prove their worth against shifting weather, uneven trails, and whatever the terrain throws your way. Durable by design. Trusted by experience.   #CapeUnionMart #AdventureReady #PutItToTheTest

Welcome to the ultimate testing ground 💪   This season, we’re putting every piece to the test 🧗‍♀️ Not in boardrooms or labs, but out in the terrain it was made for 🥾 Every product has been refined by people who live the outdoors.   #CapeUnionMart #PutItToTheTest

Cold fronts? Bring them on. ❄️🧒​ Our layers are made for little explorers who climb, stomp, and chase adventure in any weather. From cozy jackets to everyday essentials, gear them up for big energy and bigger adventures. 🌲✨ #CapeUnionMart #ForDaysThatLast

The best camping trips start with the right setup. 🏕️🔥​ From durable tents to quality gear, we’ve got everything you need to roam freely and rest easy.​ No overthinking. Just exploring. 🌲✨​ #CapeUnionMart #ForDaysThatLast #CampingGear #AdventureReady

Road. Trail. Everywhere in between. 🏃‍♂️🌄​ The new Hoka Challenger 8 blends road-worthy cushion with trail-ready grip, so every route is an option. ⛰️ 👣​ #CapeUnionMart #HOKA #Challenger8 #TrailRunning

Form meets function. 🖤​ MMXXI delivers modern utility for him and her — refined fits, functional layers, and design built for movement. ​ Available in store and online. 🛒​ #MMXXI #CapeUnionMart