@Asafwiner Hello Asaf, I'm sorry for your frustration. If you would like to PM me with your full name, city/state and email address, I can review your account with you. You may also reach assistance through our Contact Us page help.care.com/s/contactus ~Aly
@RickSmithShow Hello, I'm sorry for your frustration. If you would like to PM me with your full name, city/state and email address, I can review your account with you. You may also reach assistance through our Contact Us page help.care.com/s/contactus ~Aly
I will NEVER use the @CareDotCom again. The service was poor and virtually none of the people on the site were actively looking for work. And they auto renew without any notification they refuse any refund. My experience was extremely negative. Beware.
@2fight4liberty Hello Jennifer, I'm sorry for your frustration. If you would like to DM me with your full name, city/state and email address, I can review your account with you. -Aly
@CareDotCom how does someone get anyone from your company to actually RESPOND to an email? Can you talk to a LIVE person? I need assistance for my parents and we can't log into their account.
@CalifWeeping Hello! Care.com is a self-service platform, and pay rates are determined between the employer and the caregiver. This article on our site may help: care.com/c/what-compani…. For assistance please DM the full name, email, city, and state on your account. Thank you!
@CareDotCom@Joaniedoh1 Hello - Your Care.com price estimates of $24/hour for San Diego CA caregivers are way off!!
I called 2 agencies to price 8hr night shift-10pm-6am. For Caregivers or Companions it was: $45/hour!!
@IdrisBalik14529 Hello Idris, I apologize but I am not able to locate an account with that info. Please DM me with the full name, email, city, and state listed on the account. You can also contact us via our Contact Us link at help.care.com/s/contactus if you prefer. Thank you!
@itsSimonEv Hello, I'm sorry for your frustration. If you would like to PM me with your full name, city/state and email address, I can review your account with you. You may also reach assistance through our Contact Us page help.care.com/s/contactus ~Aly
@CareDotCom I recently paid more than for membership, but I cannot complete my profile because I do not have a Social Security Number, and I am currently outside of the United States.
Because I cannot finish the setup and therefore cannot use the service.
@rissa_140 Hello, I'm sorry for your frustration. If you would like to PM me with your full name, city/state and email address, I can review your account with you. You may also reach assistance through our Contact Us page help.care.com/s/contactus ~Aly
@jeranism Hi, I'm sorry for your frustration. If you would like to PM me with your full name, city/state and email address, I can review your account with you. You may also reach assistance through our Contact Us page help.care.com/s/contactus ~Monica
@CareDotCom Watch out for this company care.com I signed up looking for house/carpet cleaning. I posted an ad, but to talk w/applicants you must pay monthly. I paid then soon after received an email that they closed my account - They claim no refunds so kept my $
@QuaJordan361893 Hello! Thank you for your patience as I looked into this. I have sent your information to our HR department and a rep will reach out to you. Thank you! --Mary
@QuaJordan361893 Thank you. I will look into this and will follow up with you as soon as I am able. In the meantime, I have documented your info, if you'd like to delete the information to protect your privacy. --Mary
@QuaJordan361893 Hi there, I'm sorry to hear this. Please send me a DM with the full name, email address, city, and state listed on your account and I can review this for you. Thank you! --Mary
@CareDotCom I had an interview with Kira Bitner yesterday but she never showed up and I didn't get a call or an email I'm actually kind of worried and i got ghosted by the recruiter which is highly unusual so I'm hoping everything is okay
@Jul4js Hello, I'm sorry for your frustration. If you would like to PM me with your full name, city/state and email address, I can review your account with you. You may also reach assistance through our Contact Us page help.care.com/s/contactus ~Aly
@NedStaebler Hello Ned, I'm sorry for your frustration. If you would like to PM me with your full name, city/state and email address, I can review your account with you. You may also reach assistance through our Contact Us page help.care.com/s/contactus ~Aly
@avice01@BruceRich007 Hello, if you have any questions, I am happy to help! Please let me know, and if you have an account already, please DM me with the full name, email address, city, and state listed on the account. Thank you, Mary
@AnyaY55178 Hello, I'm so sorry to hear this feedback. I'd like to invite you to send a direct message with more information about this, so I can have our Safety team investigate. Thank you!
@Melpardo1_@bradleywilson Hello, please DM me with your account information (full name, email address, city, and state), I can review this for you. Thank you! --Mary
@CareDotCom It’s been a year of back and forth with no resolution.
I have no where else to turn to. I’ve not received any response other than copy and pasted pre written responses. I ask for your help
@bradleywilson
in getting my account restored and rectifying the situation. Thank you.
@bradleywilson I made this account for the sole purpose of contacting you and asking for your help in restoring my account. I had been using Care since 2014 with minimal hiccups. As of recent, I had been receiving threats, harassment, bullying, and abuse from members on the app.