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Cirencester

@cirencester

Biggest and best Cirencester website, established 25 years ago. All sorts of Cirencester information online. Cirencester video - https://t.co/h3s3lHnjSs

Cirencester, Gloucestershire Katılım Ocak 2009
252 Takip Edilen4.4K Takipçiler
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The Organic FarmShop
The Organic FarmShop@FarmShopOrganic·
Monday opening 9~12.30
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Cirencester
Cirencester@cirencester·
@ArgosHelpers I’ve now chatted with 5 different people via DM about getting a VAT receipt/invoice for goods I purchased from an Argos store last night. They have all failed to help provide the VAT receipt. Please help!!!!
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Cirencester retweetledi
Cirenaction on buses
Cirenaction on buses@CIRENBUSES·
@GlosRoads we have heard the South Cerney Road out of Cirencester is flooded. Can you advise?
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Harry Metcalfe
Harry Metcalfe@harrym_vids·
Turns out the Lamborghini Espada is an excellent car to collect picture frames in.👍 #toptips
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Corinium Movers
Corinium Movers@CoriniumMovers·
We have been back to work for a while now with all PPE in place, it’s great to be out in the sunshine. What a wonderful part of the world we live in. For all your #removal and #storage needs. #cirencester
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Cirencester
Cirencester@cirencester·
@fireangelsafety I’ve sent several DMs over the past few days. They are all going unanswered!
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FireAngel
FireAngel@fireangelsafety·
@cirencester Good Afternoon, I am sorry for any inconvenience caused. Would you mind sending me a DM so I can look into this further for you? Many Thanks, Gemma
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Cirencester
Cirencester@cirencester·
Oh what a surprise. Another stalling tactic from @fireangelsafety - I have supplied all of the information you are now saying that I have not. You only have to scroll down in the email you replied to to find the info you say you do not have! The saga continues 😤
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Cirencester@cirencester

@fireangelsafety Another day with no contact from you about replacing a faulty alarm. It's now almost 2 weeks since I initially contacted you about a replacement under warranty. Do you consider 2 weeks and still no resolution an accurate representation of your customer service?

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Cirencester
Cirencester@cirencester·
The @fireangelsafety "customer service" is probably the worst I've ever come across. I'm still waiting after 2 weeks for them to admit the unit is faulty and send out a replacement so that I can protect my household again. They often leave at least a day between contact to stall.
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Cirencester
Cirencester@cirencester·
Is there an industry body or Government department this can be escalated to?
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Cirencester
Cirencester@cirencester·
@fireangelsafety Another day with no contact from you about replacing a faulty alarm. It's now almost 2 weeks since I initially contacted you about a replacement under warranty. Do you consider 2 weeks and still no resolution an accurate representation of your customer service?
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Cirencester
Cirencester@cirencester·
You're no the only one @rothaidhe - This is sooo frustrating. We've supplied @fireangelsafety with the batch number and they keep stalling, re-asking questions they've already asked. Please replace these faulty alarms @fireangelsafety
Alistair Simpson@rothaidhe

@fireangelsafety I’ve tried to email but keep getting an automated email looking for more information, even though I’ve provided everything requested. I’ve got an issue with my ST-622 which I need resolved.

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Cirencester retweetledi
Richard
Richard@adaywastedcouk·
@fireangelsafety Hello. I bought an ST-622 alarm in 2017 and it's started beeping regularly. It's meant to last 10 years I believe, so there must be something wrong with it. Is this something you can help me with?
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awright
awright@amwright40·
@CitizensAdvice @MoneySavingExp @WhichUK @CTSI_UK @fireangelsafety have produced thousands of faulty long life fire alarms but have now changed their policy to get out of replacements
awright@amwright40

@fireangelsafety smoke alarm battery gone 2 years into a 10 year lifespan. Second one to go way before time, apparently I now need p.of.p for replacement when I didn't before. Poor form, this is a vital home safety product that is dangerously failing

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