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@dicefm

weirdly easy ticketing

🇺🇸🇬🇧🇫🇷🇪🇸🇦🇺🇮🇹 Katılım Temmuz 2014
1K Takip Edilen22.4K Takipçiler
Sp5der
Sp5der@Sp5der11·
@dicefm check your DM’s the person who gave me back Ticket credit violated and sent it in euros now I can’t buy Thundercat tickets
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DICE
DICE@dicefm·
@Sp5der11 Hey there, we've now responded to your message so do check your inbox when you get a chance.
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DICE
DICE@dicefm·
@emssilly Sorry to hear this! Please DM us with your phone number and email so we can check this for you.
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Emily 🩼🖤🤍🇵🇸
Emily 🩼🖤🤍🇵🇸@emssilly·
These are for @dcfc gigs btw. I’ve never missed them tour the UK (except 2019 when I was in hosp but had a ticket) I’ve traveled the world to see them yet London seems to be biggest barrier I’ve faced.
Emily 🩼🖤🤍🇵🇸@emssilly

So @glasshouseicm sorted out my accessibility request in less than an hour & got a companion ticket no bother. @TroxyLondon told me to buy ticket then I’d get one. Bought a ticket in presale on weds & it’s STILL not sorted. Proof that the North East is so much better than London

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DICE
DICE@dicefm·
@emssilly Hi Emily! Thank you for contacting us, how can we assist?
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Self Sufficient Urbanite
Self Sufficient Urbanite@selfieurbanite·
@dicefm Disappointed with the rigid customer service from DICE. An accidental £30 ticket purchase was reported immediately but no flexibility was shown even though the ticket went unused. Not a great customer experience.
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DICE
DICE@dicefm·
@selfieurbanite Hey there, thanks for reaching out. To avoid any disappointment, the possible circumstances for refunds are made clear on the event page before purchase. We're sorry if this wasn't possible in this case.
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DICE
DICE@dicefm·
@GhostlyNirvana @pinkpantheress2 @Yourallypally Hey there, we'd advise joining the wait list for tickets for this event, as they did sell out very quickly due to high demand. If you've joined the wait list and tickets are available, you'll be notified. Thanks!
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redacted
redacted@GhostlyNirvana·
spent the past three days trying to get accessible #pinkpantheress tickets for me and my sister, who is wheelchair bound and doesn’t get out much. 10:00 am on the dot, sold out?? @pinkpantheress2 we love you, but this is disappointing from @Yourallypally @dicefm not “accessible”
redacted tweet media
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DICE
DICE@dicefm·
@wheelingtohell Hey there, please drop us a DM so we can have a look into this for you. ✨ Thanks!
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maisie🌷
maisie🌷@wheelingtohell·
@dicefm when do ur accessibility venue presale for pinkpantheress come on sale 🥲🥲
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DICE
DICE@dicefm·
@dprpetal Hey there, sorry to hear about your experience! Please drop us a DM or reach out via the app so we can have a look into this for you. Thanks.
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DICE
DICE@dicefm·
@kidafabs @porterrobinson Hi Andrew, sorry to hear this. Our team will be in touch as soon as they have any updates, but please feel free to reach out if you have any questions in the meantime.
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Andrew Afable
Andrew Afable@kidafabs·
@dicefm I’ve been trying to contact customer service to request a refund for the oversold Lunar New Year @porterrobinson show at Brooklyn Hangar but not getting any response. Horrible experience overall from both the venue and Dice customer service.
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DICE
DICE@dicefm·
@livingsamsmith Thank you for reaching out. I am sorry to hear you are having problems with the app.   Please reach out via our help centre and we'll look into this for you. Best
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Hater for Life
Hater for Life@livingsamsmith·
@dicefm are yall down??? My app is seriously not working
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DICE
DICE@dicefm·
@RemyG_90 @RemyG_90 Sorry to hear that! We'd recommend joining the wait list if you haven't already, and letting us know if you have any further questions.
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Remy
Remy@RemyG_90·
@dicefm Can we prevent the ability from purchasing too many tickets instead of "woah too many tickets"? I feel like the time spent guessing how many you wanted me to buy is the reason I won't be going to James Blake.
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DICE
DICE@dicefm·
@RemyG_90 Hey there, thanks for reaching out. If you are having issues buying tickets, please reach out to us at dice.fm/help and we'll be happy to take a look for you 😊
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maybeImani?
maybeImani?@LuvsHyuck0606·
@dicefm Best customer service ever! Due to the help I received yesterday, I was able to get pinkpantheress tickets!! Thank you soo much!! 😭
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DICE
DICE@dicefm·
@LuvsHyuck0606 Hey, we are glad everything worked out for you. Have an amazing time at PinkPantheress!
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DICE
DICE@dicefm·
@LuvsHyuck0606 Hey, please pop us a DM with your phone number and email and we'd be happy to take a look! Thanks!
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maybeImani?
maybeImani?@LuvsHyuck0606·
@dicefm PLEASE I missed my chance for the pinkpantheress waitlist ticket cause I was in a meeting!! I REALLY NEED A TICKET PLEASEE😭😭
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Dave
Dave@Jose_Bear·
@dicefm A venue has asked me to contact you about accessibility for one of their shows but the event page has no info. Who can I contact about it, please?
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Alexandra Palace
Alexandra Palace@Yourallypally·
Baby puttin’ on for the city 🖤 here we go again.. @fredagainagain1 is BACK at the Palace! Before you arrive👇 - 18+ event. Valid photo ID may be required - Doors open at 5pm with Fred again.. scheduled to play from doors More info here: bit.ly/4qAoUFR
Alexandra Palace tweet media
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1.8K

Keşfet

@Sp5der11 @emssilly @dcfc @selfieurbanite @GhostlyNirvana @pinkpantheress2 @Yourallypally @wheelingtohell