Discord Support

We're here to help! Check out the thread below for our frequently asked questions and answers.

@abhi_ogg Hi, thanks for reaching out. I'd love to help troubleshoot this! Could you please DM us so we can chat without character restrictions? In that DM, can you also clarify what Discord client you're using and share your client info? support.discord.com/hc/en-us/artic… twitter.com/messages/compo…

@discord_support @discord_support

Did you know that your Recent Activity history is stored on your profile for 30 days? To view it: 1. Open your full profile 2. Select the ‘Activity’ tab Note: Your Activity history is only viewable to you!

Hello Wade, thanks for waiting. For account deletion requests we ask that you submit a ticket through our support form here: dis.gd/contact Once you're on the support form, select Help & Support, then Account Deletion Request from the dropdown, and fill in all the info there. If you've never submitted a ticket to our support team before, please follow the steps here: support.discord.com/hc/en-us/artic…

@discord_support I have two extra acounts I made I guess when originally signing up sand ant to get rid of them. They seem to confuse everyone. How can I do this ?

@PPeepeecheck Hello, thanks for waiting. The team is working through these tickets as quick as they can. Sadly, I don't have a wait time estimate that I can currently offer. We genuinely appreciate your patience and understanding.

Hi, I submitted a data recovery request (ticket #65566311) for important 2022 messages/files from a deleted account. Is there any way this can be escalated? The messages contain the origin of my webshow. Thank you. @Discord @discord_support

@jkrikri93 Hi Christian! Sorry to hear about your hacked account and the delayed reply. For security and privacy reasons, we're not able to discuss account details from here. Can you please submit a ticket from the email linked to the account prior to the hack: dis.gd/hackedaccount

@discord_support Hello my account has been hacked I'm trying to change my password but it asks me for a double identification how is it going? My email chriskrikri4@gmail.com

Thank you for bringing this to our attention. The next best step would be to send in a bug report so that our teams can look into this issue. Can you please send in a ticket here: dis.gd/bugreport If you've never submitted a ticket to our support team before, please follow the steps here: support.discord.com/hc/en-us/artic…

Hey @discord_support, your Linux desktop client has a severe X11 client leak bug (discord-1.0.136.deb). It aggressively leaks Unix domain sockets to /tmp/.X11-unix/X0 until it hits the Xorg limit (Maximum number of clients reached). ref: #issuecomment-4477879038" target="_blank" rel="nofollow noopener">github.com/ValveSoftware/…

@LuigitheP Hey, thanks for waiting! If you've forgotten your password and would like to change it, you can do so through the “Forgot your password” option on the login page. More info here: dis.gd/password

Hey @discord_support I forgot my password completely and I'm now trying to request a reset on it, but I don't know how.

Hi, I hear that you're having trouble receiving SMS codes. Our verification support team needs to take a look at your account and phone number to see what's going on here. Please send them a request here: dis.gd/contact On the support page, select: Help & Support > Account Verification & Credentials If you've never submitted a ticket to our support team before, please follow the steps here: support.discord.com/hc/en-us/artic…

I want to verify my account using my phone number, i enter my phone number but it didnt send me the verification code. How? @discord

@cruze_771 Hello odunaike. Thanks for contacting us, and apologies for the delayed response! We understand that you're having trouble accessing your account. Could you please DM us so we can chat without character restrictions? twitter.com/messages/compo…

I was invited to a server, I registered with the link and a verification mail was sent to me, but before I could complete the verification, the link expired then I tried login but it kept showing error saying the email does not exist and password incorrect @discord_support

@_alumniRSJ Hello there! Thanks for contacting us, and apologies for the delayed reply. We understand that you're having trouble accessing your account. Could you please DM us so we can investigate and chat without character restrictions? twitter.com/messages/compo…

please answer my issue I've submitted @discord_support

@discord_support it says my discord email doesn't exist. What should I do? I can't log in

@Pizzacorn3 Hi Panini! We're sorry to hear about your hacked account and the delayed reply. For security and privacy reasons, we're not able to discuss account details from here. Can you please submit a ticket from the email linked to the account prior to the hack: dis.gd/hackedaccount

@discord_support my discord was hacked and my 2 FAs got disabled i believe. My security key was disabled but i still have my gmail. Is there something you can do?

@Ioganmilan Hello lyr! We're sorry to hear about your hacked account. For security and privacy reasons, we're unable to investigate these inquiries from here. It sounds like you have already submitted a ticket to the appropriate team. They will review your case as soon as possible.

Hey posting again, @discord_support my account was compromised and my ticket (#65235435) has been sitting in the escalation queue for 13-14 days. I have my original 2FA backup codes to prove ownership. Could a specialist please check in on it as they stated would happen? Thanks.

Hey, thank you for taking the time to share your feedback with us! If you'd like to suggest future changes or improvements, please submit your ideas through our Discord Feedback Form at dis.gd/feedback. Please note that our support team can't guarantee implementation of your feedback. For more information about our Feedback Form, check out this support article here: dis.gd/feedbackguide.

@discord random question but can you make it so you can move onboarding questions and answers because tbh I'm dying to move the questions in the picture down but I can't so ya

Hi there, thanks for waiting. For security and privacy reasons, we're not able to discuss account details from here. Can you please have the affected user submit a ticket from the email linked to the Discord account prior to the hack: dis.gd/hackedaccount If you've never submitted a ticket to our support team before, please follow the steps here: support.discord.com/hc/en-us/artic…

@discord my girlfriends account was hijacked last night, why do you make it impossible to create a support ticket and actually get anything done regarding getting it back? Your 2fa is ass.

Hey there, thank you for taking the time to share your feedback with us! If you'd like to suggest future changes or improvements, please submit your ideas through our Discord Feedback Form at dis.gd/feedback. Please note that our support team can't guarantee implementation of your feedback. For more information about our Feedback Form, check out this support article here: dis.gd/feedbackguide.

i think discord should add new item in orbs shop exclusive they should add Free server boost for 1400 for level one like that they can add two three like orbs discount. this is my idea discord.com discordapp.com @discord @discord_support

@Miiissy50 Hello there. Thanks for contacting us, and apologies for the delayed reply! We understand that you're experiencing an account issue. Could you please DM us your ticket number or the email address you used to create the ticket? twitter.com/messages/compo…

@discord_support I have sent request to your discord support page. I’m not getting any help. I’m locked out my Discord and really need help so I don’t miss my internship. Can you help me?

@Karis1136935 Hello Karis! Apologies for the delayed response. We'd love to look into this for you! Please send us a DM describing this issue further, and include screenshots of any error messages. In your message can you also specify which PlayStation console you're using? twitter.com/messages/compo…

@discord_support can’t connect to calls on my ps5, tried unlinking account but it still won’t work.

@cristybottineli Hi Cristina. Thanks for contacting us, and apologies for the delayed reply! We'd love to try and help, but before we are able to, we need a bit more info. Can you describe the issue further via DM or send a screenshot/video of what you're experiencing? twitter.com/messages/compo…

@discord @discord_support Hey what happend? #Disccord is down

@sugarplum_stars Hello there! Thanks for contacting us, and apologies for the delayed reply! We understand that you're experiencing an issue with your Nitro subscription. Could you please DM us your ticket number or the email address you used to create the ticket? twitter.com/messages/compo…

@discord_support can someone please contact me , everytime I head to support it says something isnt correct and it is I need help , my nitro is off it says handled by google and no its not !! I even got a gift card does not work please help

@NightmareSnake Hi NightmareSnake. Apologies for the delayed reply. Thanks for reaching out, I'd love to help troubleshoot this! Could you please DM us so we can chat without character restrictions? In that DM, can you also send a video of the issue you're experiencing? twitter.com/messages/compo…

@discord_support My Discord has not been working since this morning. It freezes and remains frozen about a second after being opened. It won't let me delete certain appdata and localappdata files. It won't let me uninstall the program. Trying to reinstall fails. Help please.

@BotthugGHG Hi Kiska! We're sorry to hear about your hacked account and the delayed reply. For security and privacy reasons, we're not able to discuss account details from here. Can you please submit a ticket from the email linked to the account prior to the hack: dis.gd/hackedaccount

@discord_support @GentaroLeg59557 My Account got hacked and they changed my Password. How can i fix that? IT says i need an authentication Code. But i dont have one. What should i do?

@discord_support Been 10 days i wanna delete my discord account because i got hacked and it's still pending without answer.