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TREK

@eatTREK

Whatever your journey, wherever it takes you, we're here to power you through. It's your journey, lead the way! 8:30-16:30 Mon-Fri. https://t.co/I4Yj1RHglf

UK Katılım Aralık 2014
275 Takip Edilen4.7K Takipçiler
Ben
Ben@redisfaster_·
@eatTREK My bar had a hair baked into the chocolate, not very nice to find. Your contact forms don't work so guess here we are.
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Lisa Compton
Lisa Compton@lisacompton1·
@eatTREK what’s happened to the new trek biscotti bars? Suddenly disappeared from teh shelves and I can’t buy any! Help!
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TREK
TREK@eatTREK·
@KTMGordo Hi Gordon, our apologies we have not responded to you. Unfortunately it appears our website forms are not working properly and we are not receiving these emails. Please could we ask you to resubmit your email to customerservices@naturalbalancefoods.co.uk
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Gordon Brown
Gordon Brown@KTMGordo·
Wonder how long it takes @eatTREK to reply to customer e-mails 🤔 Submitted a complaint via its web site last weekend but not even an acknowledgement 😢
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kitreynolds
kitreynolds@kitreynolds·
@eatTREK Good afternoon, I’ve just suffered the absolute heartbreak of discovering that my box of lemon protein flapjacks only contained 2 of the 3 bars that it’s supposed to! This is the stuff existential crisis are made of!!! How can we remedy this situation? I feel cheated
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TREK
TREK@eatTREK·
@Stuggie63 Hi, yes our Trek bars are manufactured in the UK :)
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Saz
Saz@floppityflipp·
@eatTREK bought today and taste stale ☹️
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Carl East
Carl East@thecarleast·
@eatTREK Hey Trek, we love your flapjacks, but why shrink them? Did you think we wouldn’t notice? #shrinkflation
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TREK
TREK@eatTREK·
@thecarleast Hi Carl, our Trek Flapjacks come in two sizes, namely the 50g and 40g ( which I believe is pictured here) Hope this helps!
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TREK
TREK@eatTREK·
@handwritten Hi Bronagh, we have unfortunately not received an email from yourself, would it be possible to send it again to customerservices@naturalbalancefoods.co.uk. Many thanks
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Bronagh McAteer
Bronagh McAteer@handwritten·
@eatTREK Hi there, I dropped you an email, if you could get back to me about it, I’d appreciate it. Thanks.
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TREK
TREK@eatTREK·
@isanzf Hi Isabel, apologies for the delay, we have responded to your email.
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Ella Walsh
Ella Walsh@Ellawalsh80·
@eatTREK would you enlighten me as to where your sustainable palm oil comes from?
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Graham Ball
Graham Ball@Mr_Gramondo·
@eatTREK I'm very disappointed when I went to open a box of Smooth Lemon Flapjacks that 2 of the bars packaging was ripped open, only 1 bar was any good.
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TREK
TREK@eatTREK·
@duburb That’s not good, sorry to hear this. Please email customerservices@naturalbalancefoods.co.uk quoting reference #103524 so we can rectify this for you.
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j
j@gymandcar·
@eatTREK it’s bad enough the bars are smaller for the same price but the size of this bar in my box is a joke
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TREK
TREK@eatTREK·
@LoveFromRichard Hi, thank you for your enquiry. Our Trek Flapjacks do contain sugar or cane sugar depending on the flavour bar. Please take a look at our website for the full nutritional information of our products. eattrek.com/products/prote…
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TREK
TREK@eatTREK·
@ipswichjon Hi, our competition opened at 9am today and is now live. Please do let us know if you experience any further problems.
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Keşfet

@redisfaster_ @lisacompton1 @KTMGordo @kitreynolds @Stuggie63 @floppityflipp @thecarleast @chrismasonic