EcommerceBytes

eBay experienced a search outage for close to an hour on Monday afternoon that severely impacted sellers' visibility - and presumably impacted their sales. ecommercebytes.com/3nbn

eBay sellers are generally fans of the new automatic-feedback policy it implemented in the fall, and some sellers have suggested Amazon do the same, especially considering the stark difference in the feedback-to-sales ratio between the two marketplaces. ecommercebytes.com/kzuv

Amazon is surveying sellers about the numerous returns solutions it offers those who use its FBA fulfillment service, from partial refunds to donations - ten in all. ecommercebytes.com/ds6t

PayPal customers will no longer be able to redeem rewards points for cashback as of August as part of its updated terms that also includes changes to funding and crypto policies. ecommercebytes.com/tiym

Amazon sellers who were bracing for a cashflow crunch as a result of the new DD+7 policy set to rollout on March 12 had more questions than answers, although one change seen by some sellers appeared to be a positive. ecommercebytes.com/7308

The USPS Postmaster General will ask Congress on Tuesday to approve drastic measures to save the Postal Service as we know it. Closing rural post offices? Raising the price of a stamp to over $1? Five-day delivery? ecommercebytes.com/6eym

The practice of 'breaking' trading cards on live streaming channels are getting platforms in trouble. Today, news broke that a user filed an arbitration complaint against WhatNot, accusing the site of allowing gambling, which it denied. ecommercebytes.com/pdvf

A reader said whenever they edit a listing, Etsy turns on Accept Offers even though the seller has turned off the feature. Is Etsy doing this on purpose, the seller asks in today's letter to the editor. ecommercebytes.com/0g28

It's official: Amazon Big Spring Sale 2026 will run March 25 through the 31st with "seven days of incredible deals across seasonal categories." See updated news story. ecommercebytes.com/md13

eBay stopped offering customer support on Facebook and Twitter on March 11th, and relatedly, eBay's Director of Community Rebecca Michals departed the company last month. What's an eBay seller (and buyer) to think? ecommercebytes.com/8q8d

A reader added an eBay buyer who requested a return to their Blocked Buyer List but discovered that prevented them from receiving the buyer's messages about the return. Today's letter to the editor. ecommercebytes.com/ogr3

Facebook Marketplace is getting new AI tools from parent Meta, including an AI-powered feature that solves one of sellers' pet peeves - buyers asking if their item is still available. ecommercebytes.com/exvs

Amazon now accepts product feeds so merchants' off-Amazon listings can be seen by Amazon shoppers through its Shop Direct feature, helping as it vies with Google to become the place people start their shopping journey. ecommercebytes.com/gspf

Etsy is looking for items to feature in its marketing campaigns and shared tips on how to catch its attention. Sellers used the opportunity to share their stories and showcase their shops by commenting below the post. ecommercebytes.com/d8nn

Etsy sellers were generally pleased to learn the marketplace will soon change how it calculates their average review ratings. ecommercebytes.com/2hzg

An eBay executive recommended everyone create a new account so they could experience eBay's magical listing flow launched in 2023 and now infused with new agentic AI capabilities. ecommercebytes.com/w56q

Amazon's Big Spring Sale will kick off this month, and unlike Prime Day, it is open to all shoppers. Europe's Spring Deal Days will kick off on Tuesday, but Amazon has yet to announce the dates of its Big Spring Sale in the US. ecommercebytes.com/md13

A seller reluctant to provide eBay with their Social Security number discovered eBay already has it and wants to know how. Today's letter to the editor. ecommercebytes.com/njp1

Amazon sellers said they paid ad fees during Thursday's outage when shoppers could click on their ads but not purchase their items. ecommercebytes.com/xrbv

eBay is inviting young New Yorkers to sell up to 25 items for free this month in an apparent bid to boost the sell-to-buy flywheel. ecommercebytes.com/paxe