Eversource Energy

@Johnnystill1 Billing statements are generated based on the date the meter is read. Please DM us with your address, account #, and phone #, and we'll gladly review your account to let you know when to expect your bill. twitter.com/messages/compo…

To @EversourceCorp Hey team—stuck on hold forever, so asking here: What day of the month do bills usually come out? Or is it based on my meter read date, and if so, what is that date? Thanks for any quick info! #Eversource #CustomerService

@Avg_Merican We're here to help! Please DM us with your full name as it appears on the account, the address, account #, and phone #, and we'll provide one-on-one support. twitter.com/messages/compo…

@EversourceCorp @Newsweek How about you take control of your customer service and provide enough agents that we dont have to wait over an hour to speak with someone. Doesnt matter what day or time you call, the wait time for a person is ALWAYS over an hour! Horrible company

For the seventh year in a row, we’re proud to be named one of America’s Most Responsible Companies by @Newsweek! This recognition reflects our continued achievements in sustainability, corporate citizenship and social responsibility. Read more: eversource.com/docs/default-s…

@Iizziefarmer We'd be happy to look over the bill and help you find the reason for the increase. Please send us a DM with your name as it appears on the account, phone number and account number. twitter.com/messages/compo…

@EversourceCorp @Newsweek And how do you explain this bill for an empty house for sale with no usage?

@Jadez81i We know it's challenging to be without power in the winter. Crews are working non-stop to restore customers. Please text 23129, and updates will be sent directly to your phone.

@EversourceMA @EversourceCorp live in Holliston, MA on Cedar St and have been out of power since 11 am yesterday. We’ve got 2 small babies age 2 and 8 months and our home is freezing. Weekend before Christmas and nowhere to go locally. What are you all doing?

@seanj1newton If you haven’t already, please report your outage by texting ‘OUT’ or 'STAT' to 23129. You can also report your outage by calling us at 1-800-592-2000. Please also DM us with your full address and a good contact phone #, and we'll review the outage history at your location. twitter.com/messages/compo…

And power is out again. This just happened 5 months ago as well. @EversourceMA @EversourceCorp get your act together. We are losing power at least 3 times a year. Something is wrong in our area.

@damanjit1 Thanks for reaching out to us! While not EV-specific, we currently offer peak/off-peak rate plans for customers in CT and NH. You can learn more here: spr.ly/60187oIMo

Is it true that @EversourceCorp does not have ev charging plans at night? Read that on some ev blog.

@thisisg213 We're here to help. Please send us a DM with your full name, acct#, address, phone# and more details about the phone calls. twitter.com/messages/compo…

For people who like fucking with #scammers , I've been getting harassed by these " @EversourceCorp / @nationalgrid " contractors for the last few days. #energyscammer

@hawkwardart We're here to help! Please send us a DM us with the nearest address and cross street, as well as your name and phone# so that we can report this for you.

tried to call @EversourceCT about a fallen tree leaning on a power line. they had me on hold for 40 minutes with repetitive music before i gave up. why punish people trying to prevent power outages before they become emergencies? do better @EversourceCorp

@theX_Police Meters are read remotely by an Eversource vehicle. We'd be happy to look over your bill and help troubleshoot what's causing the higher usage. Please send us a DM with your name, address, phone number and account number. twitter.com/messages/compo…

Hey @EversourceCT @EversourceCorp how is it possible that every month my electrical usage is more than the same month a year ago? What kind of scam are you running? How do you read my meter if it’s not a smart meter? This whole thing is a scam!

@jerdalorian We'll make sure you're able to get the help you need. We've replied to your DM.

Hey @EversourceCorp @EversourceCT I need some help. I have been on hold for over an hour waiting to speak to someone about my bill, I am now afraid I have fallen into some kind of on hold void. I really need some assistance. Can someone please help me??

@KevGiambertone We're here to help. Please send us a DM with your acct#, address and phone# and we'll have a member of our Credit team reach out to you directly. twitter.com/messages/compo…

🌎 Our 2024 Sustainability Report is here! Together, we're building a cleaner, brighter future. From our nation-leading networked geothermal neighborhood to 29,000+ employee volunteer hours supporting our communities, we’re proud to share our progress. 👇 eversource.com/content/reside…

@vsuarezr98 Please send us a DM with your phone number and full name. We'll have someone reach out to you directly by phone. twitter.com/messages/compo…

@MarjorieSammey We're here to help. Please send us a DM with your full name, address and phone# and we'll gather further details on this outage for you. twitter.com/messages/compo…

@MayorWu why is @EversourceCorp allowed to have power outage in our neighborhood to improve reliability while Boston is a heat emergency? Our power was out for more than 10 hrs today. Eversouce power outage tonight from 11pm -5 am. Please explain I'm beyond upset

@mikecapulet Hi Mike, are you able to provide the location and date this photo was taken so that we can identify the truck in the photo? twitter.com/messages/compo…

@j_smith22627 If your wife would like to remove Inspire Clean Energy from the account, please ask her to contact us: eversource.com/content/reside… or reach out directly to Inspire: inspirecleanenergy.com Learn more about supplier options here: eversource.com/content/reside…(

@LocalPoliticsis @EversourceCorp @nationalgrid So I check my bill in the wife's name. I see Inspire on my bill want to know why. She says she don't know she don't read the bill. I say if u didn't u should have its in your name. I say from now on I sweat the a/c goes on. Get it off the bill or pay more. I don't care.

Editorial: Rising Rates and Rigid Ideology — This Is Governor Healey’s Dirty Work By Jon Fetherston If you’ve noticed your electric bill creeping higher this month, you’re not imagining it. And you’re not alone.@EversourceCorp and @nationalgrid have once again raised rates on Massachusetts residents, with increases of over 12% and 5.5% respectively. For working families and seniors on fixed incomes, that means another $10 a month or more just to keep the lights on or run the air conditioner during one of the hottest summers on record. And here’s the hard truth: this didn’t happen by accident. This is @MassGovernor dirty work…the direct result of years of rigid, ideological, and economically reckless energy policy coming home to roost. For years, Beacon Hill has prioritized lofty climate goals, press releases, and offshore wind dreams over energy reliability and affordability. While Healey pats herself on the back for “Net Zero by 2050” mandates and “green innovation,” Massachusetts ratepayers are left footing the bill for costly climate crusades that have no immediate benefit and questionable long-term value. The administration wants you to believe that this month’s rate hike is due to global market volatility, rising natural gas prices, and grid improvements. But let’s be honest …these rate increases are also a symptom of state-imposed mandates and a stubborn refusal to diversify energy sources with reliable, affordable options. •Offshore wind projects are delayed, over budget, and politically protected despite being financial disasters. •Hydropower and natural gas expansion are blocked or slowed by bureaucracy. •The 1982 law barring nuclear energy without a statewide vote has only just now been considered for repeal ,decades late. •And worst of all, Beacon Hill still insists on dictating what kind of energy you can use, where it can come from, and how much you’re going to pay for it. And what’s the Healey administration’s response? More top-down control. Her proposed Energy Affordability, Independence & Innovation Act a mouthful of nice-sounding words would shift even more control over energy procurement to the state government. The solution to rising prices caused by government overreach is…more government? That’s rich. Let’s be clear: this is not about clean energy versus fossil fuels. It’s about responsible energy planning versus ideological fantasy. It’s about telling the truth to ratepayers about what “Net Zero” will actually cost and who is going to pay for it. (Spoiler: it’s you.)

@cbut_135 This outage event has been reported, a ticket has been submitted on your behalf by our EMA customer service department. We apologize for any inconvenience this may cause but can assure you that Eversource has crews working to restore power as quickly as possible.

@cbut_135 We understand your frustration. Please call our customer service department at the phone numbers provided for more information regarding this outage. Thanks.

@buckienums We're aware of the outage in this area and are working to restore power as quickly and safely as possible. We don't yet have an ETR, but you can stay updated on your outage by texting STAT to 23129 or by visiting our outage map here: spr.ly/60124d8ln

@EversourceCorp what’s happening in West Somerville is out of control right now. Please fix this