FLOW Jamaica

@DamnItsKhari Hello! We are extremely sorry for the inconvenience you have been facing with the call dropping issues, and we are here to help. Kindly DM us your account details so we can assist you more effectively. Thanks!

I understand we are a third world country, but unuh cyah fix unuh tings???? @FLOWJamaica Why every call taking 10 minutes to connect or failing ???

Head over to our WhatsApp Broadcast Channel right now to find the giveaway question. How to enter: Step 1: Join our WhatsApp Channel at Flow Jamaica. Step 2: Look for the giveaway post to find the question. Step 3: Reply to this post with your answer!

@shearer39 Hello! We have sent you a DM. Please check your inbox for further assistance. Thanks.

@FLOWJamaica I have been trying to message you but i am unable to. Dont know why.

@FLOWJamaica I need to speak to a human about an issue I am having. These virtual assistants are annoying the hell out of me.

@CaroleBeckford Hello! We’re really sorry to hear that you’ve been without internet for over two weeks — we understand how frustrating this must be. Please send us a DM with your account details so we can look into this right away and assist you further. Thanks!

Dear @FLOWJamaica two weeks and a day - no internet at home - NONE! This is gone pass bad now!

@RicoTayla @flowsupport Hello! Apologies for the experience you have had with our customer support agents, and we are sorry to hear that your landline is not working. We will be happy to look into it. Please DM us your account details and we will take it from there.

@FLOWJamaica @flowsupport your customer service line keeps hanging up on me. My landline hasn't worked for weeks and I can't get through to anyone to have it fixed

@YoungCFO_ Good day! We are truly sorry for the inconvenience you are experiencing with your service. We'd be more than happy to assist you. Please send us a DM with your account number, name on the account and service address for effective assistance.

@FLOWJamaica this cannot continue like this! For months now this has been happening. Missing calls from clients and potential clients left and right because of subpar service.

There is no reason I should’ve getting so many missed calls!! FLOW NEEDS TO FIX DIS!!!

@Joint_Kid Hi! We’re sorry for the inconvenience caused and we’d be happy to look into this for you. Please send us a private message with the number you received the call from so we can assist you further. Thank you!

@FLOWJamaica — this is unacceptable. Having your team call customers to push product upgrades while asking them to verify sensitive information like a TRN# over the phone is a clear failure in basic compliance and security standards. This is exactly how fraud happens. Fix it!

@KutieKerisa @TheOURja Hello! We truly regret the inconvenience you are facing while contacting our support team. We’d love to help, so kindly DM us with the details of your concern and we will get our help to you. Thanks!

@FLOWJamaica on hold for two hours to cancel your shitty no signal having service should be illegal @TheOURja when will regulations be put in place for these modern day thieves 🙄😭

@Carrieeeeee__ Good evening! We are truly sorry for any inconvenience you are facing. We'd be more than happy to assist you. Please send us a DM with the details of your concern for effective assistance.

@FLOWJamaica FOR WEEKS I CAN’T GET ANY CALLS … Fix your shit.

@HoraceMcDonald1 Hi there! We apologize for the inconvenience you're facing with the damaged cables. We are here to help you. If you are a Flow customer, could you please share your account number, name on the account, and complete service address with us in a private message?

@FLOWJamaica these cables are no blocking the entrance to the street could flow send someone to remove them or repair the pool that is broken

@KimTerriRose Hello! We are saddened to know that you have been facing issues with your mobile service. We’d love to help and get things back on track. Please DM us your account details and let us look into the issue. Thanks.

@theislandreign Hello! We apologize for the inconvenience you’re facing with the service and while trying to contact us. We are here to assist you. Kindly share your account details with us via DM so that we can assist you further.

@FLOWJamaica your VR service is crap! Amount of times I have to say home and agent! When I call it sounds like your agents are under water? For the amount of money wi a pay, unnu cyah fix up man? 40+ mins pon the phone yesterday and unnu still nuh fix my phone line.

@Lind_Sayss Hello! We are sorry to hear about the issue you’re facing with mobile service. We are here to assist you. Kindly share the mobile number, full name, and the billing address associated with it via DM so that we can assist you further.

@FLOWJamaica phone service has been horrendous for the past few months without a word to customers. Are we expected to just accept this as the new standard?

@NikkiRich61 Hi there! Our sincere apologies for the inconvenience you're facing with the services. We're here to help you. Could you please share your account number, name on the account, and complete service address with us in a private message?

Sometimes I think @FLOWJamaica forgets it's a telecommunications company. WHERE IS THE SERVICE?

@JKavJA Hi there! We are sorry to hear about the issue with your data and making calls. We are here to make things better for you. Please share your details in a DM so we can assist you with the rate and service issue.

A rebate this month would be appreciated @FLOWJamaica. I've had spotty data, and an inability to make or receive calls with any reliability.

@RoxieNellie We’re sorry to hear about your experience and truly appreciate you bringing it to our attention. To help us resolve this quickly, please send us the details of your concern in a private message so we can review it closely and work toward a prompt solution.

It's been over a month.... @FLOWJamaica God forbid I'm calling for assistance in an emergency... I just know I'm gonna be dead in the water

@TopJamaican Hi there! Our sincere apologies for the inconvenience you're facing with the mobile service. We're here to help you. Could you please share your account number, name on the account, and complete address with us in a private message?

@FLOWJamaica I think I speak for everyone when I say I am Tired of this kind of service.

@WizziDread @DIGICELJamaica Hi! Thank you for reaching out to us. We apologize for the inconvenience. To help us assist you more effectively, please share the details of your concern along with the affected number, name associated with that and complete address in a private message.

Why am I getting my voicemail when I call someone??? @FLOWJamaica @DIGICELJamaica

@CaroleBeckford Hi there! Our sincere apologies for the inconvenience you're facing with the internet service. We're here to help you. Could you please share your account number, name on the account, and complete service address with us in a private message?

Dear @FLOWJamaica week two of no home internet service.