Guaranty Trust

All Guaranty Trust social media accounts are verified. ✅ Always check for the verified tick before interacting. ⚠️ Never share personal or financial details. Beware of fake pages posing as Guaranty Trust Holding Company or GTBank. Stay alert! #GTCOCares

@muhammadahnazy @gtbank_help 08039003900, or 08029002900 or chat with us on WhatsApp via +2349040002900. Thank you for choosing Guaranty Trust Bank Limited. (2/2)

@muhammadahnazy Hello, thank you for contacting us. We empathize with you on this experience. Kindly send us a direct message @gtbank_help with your enquiry/complaint to enable us to assist. Alternatively, you may contact GTConnect, our 24-hour Contact Centre team via 070048666328, (1/2)

@gtbank kindly make a refund on this debated on this affected account number 0344199603 Ibrahim Fatima binta

@iamkaif23 @gtbank_help WhatsApp via +2349040002900. Thank you for choosing Guaranty Trust Bank Limited. (2/2)

@iamkaif23 Hello, thank you for contacting us. Kindly send us a direct message @gtbank_help with your enquiry/complaint to enable us to assist. Alternatively, you may contact GTConnect, our 24-hour Contact Centre team via 070048666328, 08039003900, or 08029002900 or chat with us on (1/2)

imagine money missing in your account and the bank is telling you it’s beyond their control.

@OlusegunTosin8 08039003900, or 08029002900 or chat with us on WhatsApp via +2349040002900. Thank you for choosing Guaranty Trust Bank Limited. (2/2)

@OlusegunTosin8 Hello, thank you for contacting us. We empathize with you on this experience. Kindly send us a direct message @gtbank_help with your enquiry/complaint to enable us to assist. Alternatively, you may contact GTConnect, our 24-hour Contact Centre team via 070048666328, (1/2)

@gtbank @gtbank_help you guys can be so useless. Better DM and rectify my issues.

@Li_1952 @gtbank_help 08039003900, or 08029002900 Thank you for choosing Guaranty Trust Bank Limited. (2/2)

@Li_1952 Hello, thank you for contacting us. We empathize with you on this experience. Kindly send us a direct message @gtbank_help with your enquiry/complaint to enable us to assist. Alternatively, you may contact GTConnect, our 24-hour Contact Centre team via 070048666328, (1/2)

Since @MTNNG & @gtbank have decide to collaborate to keep stealing from me. It’s high time I dump you both for a better choice that wouldn’t steal from me

@saliuRazaq1 @gtbank_help choosing Guaranty Trust Bank Limited. (2/2)

@saliuRazaq1 Hello, thank you for contacting us. Kindly send us a direct message @gtbank_help with your enquiry/complaint to enable us to assist. Alternatively, you may contact GTConnect, our 24-hour Contact Centre team via 070048666328, 08039003900, or 08029002900 Thank you for (1/2)

@gtbank good evening please want to check my date of birth in my bvn

@Mthinking2 Hello @Mthinking2, Thank you for contacting us.  Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you.  Thank you for choosing Guaranty Trust Bank.

@gtbank @gtbank_help steals from its customers. Thats the post. I will post this until you refund my money and close my account as instructed. You guys are professionals at scamming your customers. Why did Mercy Ojo email me from an email that can't receive a reply #BoycottGTBank

@DrMooh_ @ybulams Hello @DrMooh_, Thank you for contacting us. Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you. Thank you for choosing Guaranty Trust Bank.

@ybulams @gtbank @gtbank_help I don’t mind quarterly or biannual. I just don’t understand mixing them haphazardly.

I requested a bank statement and @gtbank flooded me with 100+ emails—monthly, quarterly, biannual. Asked for a simple annual version and was casually told to ‘sort it myself.’ Omo. More reason to move on from this bank. @gtbank_help

@MzBetty6 Hello @MzBetty6, Thank you for contacting us.  Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you.  Thank you for choosing Guaranty Trust Bank.

I hate doing this but you gave me no choice @gtbank you have the poorest, inefficient customer service ever. I made a complain via Whatsapp and email and you could not come up with a solution? How can I not use my ATM card or my mobile app, explain it clearly to me

@judge_ismail Hello @judge_ismail, Thank you for contacting us. Kindly send us a direct message with your enquiry/complaint to enable us to assist you. Thank you for choosing Guaranty Trust Bank.

@HRH_bankeoniru @gtbank @gtbank_help @cenbank @olayemicardoso1 Why would a bank fix an appointment and failed to show up? No remorse, no accountability,no excuse, just a cruise. It's a bad PR.

@gtbank @gtbank_help @cenbank @olayemicardoso1 This is completely unacceptable! I was suddenly logged out of my GTBank account with no explanation. After contacting your customer service, I was scheduled for a live video verification meeting today, Tuesday March 25, 2026 at 9:00 AM Nigerian time (which is 3:00 AM US time). I dragged myself out of bed at 2:30 AM, exhausted and sleep-deprived, just to attend this 20-minute meeting. I waited patiently... and waited. 30 full minutes later, not a single GTBank staff member showed up. No call, no message, no apology, absolute silence. The host of the meeting, Busola Awokunle failed woefully. She didn't join, didn't communicate, and wasted my time entirely. This level of incompetence and negligence is shocking. GTBank, you people love blaming the government for everything, but this has nothing to do with any government. You are the problem. You are the structure of criminal negligence and failure preventing Nigeria from having proper systems. Shameless, disorganized, and disrespectful to your customers! You disrupted my sleep for nothing. Zero accountability. Zero professionalism. This is not how a so-called leading bank should treat its customers. I demand immediate resolution and an official apology from GTBank management.

@CyReporters Hello @CyReporters, Thank you for contacting us.  Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you.  Thank you for choosing Guaranty Trust Bank.

. @gtbank see your mate .@UBAGroup. See what I have to change banks? This rate is same day o. Look at the difference.

@Fumnite Hello @Fumnite, Thank you for contacting us. Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you. Thank you for choosing Guaranty Trust Bank.

@gtbank_help @gtbank please respond to my dispense error issue. Refund my 20k.

@Glory45710023 Hello @Glory45710023, Thank you for contacting us. Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you. Thank you for choosing Guaranty Trust Bank.

@gtbank_help @BigWurah @gtbank_help @gtbank I was credited 40k yesterday, 20k reflected the other didn’t I sent out 20k the receiver didn’t get it but I was debited…now the 40l hasn’t been reversed What’s next please???

GTB Career Placement Program is out! Application closes April 4! Link: gtbank.zohorecruit.com/jobs/Careers/5… PS: This is not an application to a specific role, but a quick profiling step to place you where you fit best.

@NuraGwanda Hello @NuraGwanda, Thank you for contacting us. Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you. Thank you for choosing Guaranty Trust Bank.

@gtbank when did I took your recharge loan please?

@dounmarvy Hello @dounmarvy Thank you for contacting us. Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you. Thank you for choosing Guaranty Trust Bank.

@gtbank @cenbank I did a recharge from my app which I've been debited for but yet to receive the airtime for over four hours now. I need a refund Asap

@Fumnite Hello @Fumnite Thank you for contacting us. Kindly send us a direct message to @gtbank_help with your enquiry/complaint to enable us to assist you. Thank you for choosing Guaranty Trust Bank.

@gtbank hello, kindly return my money. I wanted to withdraw and there was dispense error. I was debited but no physical cash.