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Excited to partner with @itsalfredw , @florian_jue , and the entire team @ListenLabs .
We first discovered Listen as users of the product, running studies on companies and their customers across markets and around the world. What immediately stood out was how seamless the experience felt end to end: from rapid study launches and rich video interviews with probing follow-ups to automatically filtering out poor responses and delivering clear, actionable insights.
At Ribbit, we like to start with the question: "Who is your customer?" Not only does Listen help brands answer this better than anyone else, it enables a future where customer feedback is always-on and continuously synthesized. As one leading retail brand told us, “Listen has fully moved us from episodic to continuous insight loops.”
As we move toward a world where agents can collect more customer insight than ever before, companies will increasingly become prediction machines, spotting product gaps, churn risks, and new opportunities before they appear. Listen will be at the forefront of making that shift happen.
And they’re hiring: listenlabs.ai/careers
Alfred Wahlforss@itsalfredw
Today, Listen crossed $100M in funding. Building is easy now. Knowing what to build isn't. Our AI finds and talks to your users so you don't have to guess. See how Sweetgreen, Microsoft, and Replit use it:
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