Green Dot Bank®

@Yopoppywadup We apologize for any inconvenience. We have not detected any issues on our end. Please ensure your Green Dot app is updated. If the issue persists. Please send us a private message with the details of your concern and a Customer Support representative will review and respond.

@GreenDotBank yall servers down ?🤣yall took all my money is on the air

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@MandyAsberry We are sorry to hear about the issue you are facing. Our team already responded you through private message and they have responded to your concern. Please take a look when you have a chance. Thank you.

@GreenDotBank Did this yesterday

Hey @GreenDotBank I can’t seem to setup an online account or get through to you all via phone bc my debit card expired last week. Really need help accessing my funds!

@MandyAsberry @MandyAsberry We are sorry to hear about the issue you are facing. Please send us a private message with the complete details of your concern and a Customer Support representative will review and respond.

@GreenDotBank No response yet @GreenDotBank 😟

@JarrellRai10624 @JarrellRai10624 We are sorry to hear about the issue you are facing. Please tell us more about your concern by sending us a private message with the details of your concern and a Customer Support representative will review and respond.

@GreenDotBank Still no help go2bank has all my money I don't have my old email or phone number.So how am I going to get into my account?Can I show my I?D?Can I show you proof of who I am?What do I do?Who can I call?This has been going on for 2 months

@GreenDotBank I need help with go2 bank this is not cool I'm locked out I need a human to talk to

@Dr_Science_MK2 @etweetter @Dr_Science_MK2 We are sorry to hear about the issue you are facing. Please send a private message with complete details of your concern, and our customer service representative will review and response. Thank you for your patience.

@etweetter @GreenDotBank They're all over the place. Spend your own money? They lock your account for fraud. Get your money stolen by a skimmer installed at an ATM? They couldn't give any less of a crap.

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Fraudsters often use fake messages to trick people into clicking links or sharing personal info. When in doubt, go directly to the official source instead.

@Glang67 @Glang67 We are sorry for any inconvenience. We have replied to your message on private. Please take a look once you have a chance. Thank You.

@GreenDotBank I’ve called multiple times, spoken to supervisors, and filed a CFPB complaint. A basic rep is exactly the problem. I will DM you but this thread stays public until my $100 is returned. @GreenDotBank

@GreenDotBank placed a hold on $100 of MY money. Told me to call the merchant. Merchant said the hold is 100% on THEIR end and funds usually release instantly. Called @GreenDotBank back, same useless script. This is my last $100. I need it and I should have it back.

The more you learn about managing money, the more control you gain.

@fibinacian1 @fibinacian1 We are sorry to hear about the issue you are facing. Please tell us more about your concern by sending us a private message with the details of your concern and a Customer Support representative will review and respond.

@GreenDotBank are you open? Why is your phone prompt a disaster?

@thrivingonhate @thrivingonhate We are really sorry to hear about the issue you are facing. Please send us a private message with the complete details of your concern and a Customer Support representative will review and respond. Thank you for your patience.

@GreenDotBank These people suck at their jobs. Theh dont know what customer service is and they take forever to make your money available to you. I have been waiting more than a week for a single deposit.

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@luccileman221 @luccileman221 We are sorry for any inconvenience. We have replied to your message on private. Please take a look once you have a chance. Thank You.

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@luccileman221 We are sorry to hear about the issue you are facing. We have replied to your private message. Please take a look when you have a chance. We appreciate your patience.

@GreenDotBank I just did

@luccileman221 We apologize if you had a negative experience. Please send us a private message with the complete details of your concern and a Customer Support representative will review and respond.

@GreenDotBank Hi greendot my money is being held in your bank and the customer service are not helping

@IFITISNTLUV We apologize if you had a negative experience. Please send us a private message with the complete details of your concern and a Customer Support representative will review and respond.