Grey (YC W22)

You can now send money to Canada with Grey🇨🇦🎉 Grey now supports Canadian dollar transfers, giving you more flexibility when moving money globally. Tap the link below to start sending money to Canada via INTERAC with Grey today🔗

Hi Fayvy, Please send us a DM with so we can check this properly for you 🖤 Disclaimer: Please note that this is our only official account for customer support. We do not operate any separate or dedicated support handles. Kindly disregard and avoid engaging with any other accounts claiming to represent Grey Support. -T.O

Hi @greyfinance @GreyEA_Support , I’ve been trying to complete my business verification for Fayvymedia Ltd for weeks with no response from your team. The portal shows “verification already completed” but my account isn’t active and I can’t proceed. Please help!

Hi Reddio, That shouldn’t be happening after updating the app. Please send us a DM with more details so we can check this properly for you 🖤 Disclaimer: Please note that this is our only official account for customer support. We do not operate any separate or dedicated support handles. Kindly disregard and avoid engaging with any other accounts claiming to represent Grey Support. -T.O

@greyfinance pls I don't understand why your app keeps asking for an upgrade before it can generate account details. I updated the app just a day ago.

Hi there, Please send us a DM with the transaction details and your registered email address, we'd like to take a closer look at this. Disclaimer: Please note that this is our only official account for customer support. We do not operate any separate or dedicated support handles. Kindly disregard and avoid engaging with any other accounts claiming to represent Grey Support. - D.E

Hey @greyfinance my card is frozen yet i still got debited for an unauthorized transaction from a merchant named SHENDUQRWEA. How is this possible? I feel like they’re testing the water first before hitting me with the real deal, what’s going on? How can you allow this?

Hi Kore, We're sorry for the trouble. Someone from our support team will respond shortly. We appreciate your patience. Disclaimer: Please note that this is our only official account for customer support. We do not operate any separate or dedicated support handles. Kindly disregard and avoid engaging with any other accounts claiming to represent Grey Support. - D.E

@greyfinance Please what is going on? My card just got deleted and i also can’t send Money out of my account, My Euro account is gone too Please check your dm

Hi Adeife, We're sorry for the inconvenience. Please send us a DM or email support@grey.co, so we can look into this for you. Disclaimer: Please note that this is our only official account for customer support. We do not operate any separate or dedicated support handles. Kindly disregard and avoid engaging with any other accounts claiming to represent Grey Support. - D.E

@greyfinance @Manuel_216 Hello grey good afternoon I tried creating a usd account on my grey but why doing that they told me to update my app have done that. But still facing the same problem please can you help me look into it,i will deeply appreciate Adeifeoluwafunmilayo3@gmail.com

You can now send money to Canada with Grey🇨🇦🎉 Grey now supports Canadian dollar transfers, giving you more flexibility when moving money globally. Tap the link below to start sending money to Canada via INTERAC with Grey today🔗

@OjoOdunayo92888 Hi Ojo, We're sorry for the inconvenience. Please send us a DM, we'd be happy to take a closer look at this.🙏 - D.E

@greyfinance Your company’s review process needs to be examined. How can it take more than one month to verify my identity on your platform? I’ve been using this account for over 5 months, completed more than 10 transactions, and submitted all required identification when I registered.

Ever been to Rio? What’s one thing you did/didn't do that saved you money? Someone is planning their trip, and this would be helpful to them🥹

@OjoOdunayo92888 Hi Ojo, We're sorry for the inconvenience. Please send us a DM, we'd be happy to take a closer look at this.🙏 - D.E

@greyfinance Your company’s review process needs to be examined. How can it take more than one month to verify my identity on your platform? I’ve been using this account for over 5 months, completed more than 10 transactions, and submitted all required identification when I registered.

After weeks of going through incredible applications and inspiring stories, we're excited to officially introduce the top 20 finalists for UpGreyed Her 2026🎉 Who are you rooting for? Tag your favorite finalist(s) and cheer them on in the comments💜

@OjoOdunayo92888 Hi Ojo, We're sorry for the inconvenience. Please send us a DM, we'd be happy to take a closer look at this.🙏 - D.E

@greyfinance Your company’s review process needs to be examined. How can it take more than one month to verify my identity on your platform? I’ve been using this account for over 5 months, completed more than 10 transactions, and submitted all required identification when I registered.

Ever considered living in Rio? We explored what that would look like in our recent blog post. Swipe for a quick glance and tap the link below for the full breakdown👇

@Manuel_216 We haven't received the requested details. - D.E

@greyfinance Check ur dm for that

@Manuel_216 Disclaimer: Please note that this is our only official account for customer support. We do not operate any separate or dedicated support handles. Kindly disregard and avoid engaging with any other accounts claiming to represent Grey Support. - D.E

@greyfinance please be careful of grey scammer profile Don’t click on links you have no clue about stay safe out there !

@Manuel_216 Disclaimer: Please note that this is our only official account for customer support. We do not operate any separate or dedicated support handles. Kindly disregard and avoid engaging with any other accounts claiming to represent Grey Support. - D.E

@greyfinance be careful with Grey fake profiles out there! Don’t click on links that you have no clue about stay guarded!

Please share your registered email address and the screenshot. Someone from our support team will respond shortly. We appreciate your patience. Disclaimer: Please note that this is our only official account for customer support. We do not operate any separate or dedicated support handles. Kindly disregard and avoid engaging with any other accounts claiming to represent Grey Support. - D.E

@greyfinance Check ur dm

Hi Manuel, Thanks for reaching out. Please send us a DM with details of what's happening and your registered email address, so we can take a closer look at this for you. Disclaimer: Please note that this is our only official account for customer support. We do not operate any separate or dedicated support handles. Kindly disregard and avoid engaging with any other accounts claiming to represent Grey Support. - D.E

@greyfinance It’s been months now you guys haven’t unfreeze my card

Hi Frank, Thank you for reaching out. Please note that once the requested documents have been sent, the payment verification team will review and provide feedback within 72 working hours. If you’ve waited longer than the estimated time, please DM us with more details. Disclaimer: Please note that this is our only official account for customer support. We do not operate any separate or dedicated support handles. Kindly disregard and avoid engaging with any other accounts claiming to represent Grey Support. - D.E

@greyfinance @greyfinance I made a £ pound transaction please review is taking time to get done. Please look at this and get back to me. Thank you

Hi Katrine, We understand your concerns about Grey, but please be rest assured that we are a reputable and registered financial service company that FinCEN regulates in the US and FINTRAC in Canada. Please get in touch with our support team at support@grey.co so we can help you with any issues you’re experiencing. Thank you for trusting us 🖤 - D.E

@greyfinance This app is a scam

Spend as much as you need to without having to worry about limits with the Grey virtual card. Tap the link in our bio to create yours in two minutes!

@MaaziOnyeka Hi Maazi, We appreciate your feedback regarding our charges and we’ll share your feedback with the relevant team as we continue working to improve our services and pricing experience. - D.E

@greyfinance Grey charges is much...reduce it

Spend as much as you need to without having to worry about limits with the Grey virtual card. Tap the link in our bio to create yours in two minutes!

Hi Jessica, We're sorry for any inconvenience you're facing. We've received your DM, a support agent will get to it and assist you shortly. Disclaimer: Please note that this is our only official account for customer support. We do not operate any separate or dedicated support handles. Kindly disregard and avoid engaging with any other accounts claiming to represent Grey Support. - D.E

@greyfinance is it every time you people will stress me?

@doncrosx Yes!😊

@greyfinance Like seriously 😒