Hubby is away and I was really looking forward to the guilty pleasure that is @HeinzUK macaroni cheese. Opened the tin and it’s full of little black bits. Gutted
@HeinzUK a bottle of salad cream has just exploded all over my face and clothes when I took the security seal tab off for the first time. The bottle seemed to be under enormous pressure. It is well within date. Please advise.
@HeinzUK has the recipe to your tomato and chilli pasta sauce changed? I know the name has changed to arrabiata but the sauce has a weird acidic smell to it now that's 2 jars I've tried and both have been the same 😢
@ObertanSzn Hi
I am so sorry you have had this issue with our product, please provide your name and full postal address so we can send you some packaging to return this back to us.
Please also provide the codes from the bottom of the can.
Your reference number - 2395714
@HeinzUK I'm a little confused about this product I saw on the shelves in Asda. Surely your regular tomato soup is plant based? So why the need for this one? 🤔
@HeinzUK a measly 7 sausages in my beans and sausages today mind. It’s not on. It’s not good enough, want this sorting out asap or I’m gonna have to start dishing out disciplineries left right and centre.
@HeinzUK hi Heinz, here’s the code and a picture of a bottle of salad cream(30%lessfat)
Looks like it’s ready to explode!
Can you help, explain?
Thanks
@HeinzUK Hi. My Mum had a tin of your Cream of Mushroom soup last night. Upon cleaning the tin she saw it was corroded inside. It's in date. Part of a multipack. She doesn't much fancy the rest of them now! 😅 Anything we can do? Cheers!
@HeinzUK Hi Heinz, a bottle of your Salad Cream burst under pressure on opening and caused damage to my kitchen walls. I have photos and batch details. Please DM me ASAP to resolve this
@JenniferVo55568 Hi Jennifer, i am sorry to hear you had an issue with our salad cream, please provide photographs of the bottle and codes from the cap, and any other photographs you have
@HeinzUK today my daughter opened a new salad cream. As she did it exploded. The room was sprayed with salad cream and over many of us. We have cleaned up the mess however there are marks on wall & ceiling. Please contact me
@HeinzUK I too have had an issue with two bottles of 30% less Salad Cream, opened one tonight and it exploded all over me and the wall!! Not to happy about that