Home Hardware | Quincaillerie Home Hardware

@Matthew_Morris We're so glad to be a part of this wonderful initiative, and it’s amazing to see you spreading some joy in the neighborhood!❄️👍

What a pleasant surprise when @home_hardware sent me a note of support and ended up giving me some buckets that I can give to kids in my neighborhood. I’ve been giving away my QP7000 snow pounders to interested kids who walk by with their parents. And now I can include a bucket!

@KaellumEridani Hi. Can you please send some further details to contactus@homehardware.ca? We'd like to follow up.

@homehardware I bought a $38.00 spray paint got home and gave it a puff on a piece of art not realizing it was intended for metal. It was rustuleum and didn't realize it. With receipt in hand and an immeasurable amount used to test colour match the customer service rep refused

@tiqco Hi Justin, Thank you for bringing this to our attention. For support, please send details to contactus@homehardware.ca.

@home_hardware We were given a set of Kuraidori knives as a gift. We do not have a receipt. The metal quality is terrible and the blade is defective. The metal fractured and the tip broke off. I was hoping to get a replacement under warranty at the store? Please advise.

@campbellru24 Thanks for letting us know. Could you please DM us which location? Thanks so much.

@diagsss Thanks for reaching out! You can read our Price Match Promise here: homehardware.ca/en/landing/ter… We encourage you to contact your preferred Home Hardware location to verify their policy and price.

@shellacsister Hello! Our flyers are made many months in advance. We make every effort to have items in stock for flyers and apologize that the item you're looking for isn't available. We suggest contacting your local store as they may have an alternate item that they can suggest.

@ElenaMHenshaw We are sorry to read about your experience. Could you please DM us with more information so we can assist you.

My GOD. THIS IS fckd. I haven't seen anything like this yet in my neighborhood. Stores just treat all the locals like thieves. I had a creepy, gross, fat man from home hardware follow me to my car to make sure I loaded 4.....FOUR....1, 2, 3, 4..... bags of top soil into my car. He made sexist remarks to me the entire time about how most women can't load their own items, then told me to have a Nice day, sweetheart!!

This sh*t pisses me off.

@brunoromano Thank you for taking the time to let us know about your experience. Could you please DM us your information so we can assist you further?

@home_hardware Based on the customer service I received I'm reconsidering my loyalty to the brand. Certainly will never be back to the Cobourg store. Many $ spent will go somewhere else now.

@tony21011298 Please send us a DM with all your information so we can investigate this further for you.

@home_hardware It is a brand new product, I didn't even have a chance to use it, cuz it would start, and I sent it back to the service center where they had the part changed, it works on the spot, but when I brought to the job it failed, make me lose the client, and many jobs this month!

@home_hardware I've been dealing with a defective BENCHMARK Gas Pressure Washer (Order #302976741) for over a month. The engine won't start since day one. After changing a part at the service center, it still didn't work when I got home. It's clear the product is defective.

@ideolocator Taking notes ✍️ Thanks for the love!

I like it and our residents and business owners would too! What do you think @home_hardware?

@ByndyWho @ctvottawa Hi Byndy, we'd invite you to email us at contactus@homehardware.ca so we can look into this for you.

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@Canadia56668243 Sorry to hear this, Alistair. Could you please send further details to contactus@homehardware.ca, we'd like to follow up.

Returning a damaged bathroom sink to @home_hardware. Struggling through the double set of doors to take it into the store and an employee just stands there, 3 feet inside, watching me. I said, “Maybe next time, help the customer with the door?” She just walked away. Nice service.

@KoiInked Hi Cassie, thanks for reaching out. This is not an official Home Hardware email. Please do not engage.

@et86140376 Hi Jan, can you please send some further details to contactus@homehardware.ca? We'd like to follow up.

Still no response from Heritage Home Hardware SSM. 35K have read Google review. Would of been better to refund your DEFECTIVE product @home_hardware

@et86140376 Hi Jan, please email contactus@homehardware.ca - thank you!

@home_hardware Please provide a valid email address

@home_hardware your store sold me defective kitchen faucets that a 14 year experienced plumber could not use. Because he damaged them trying to get them unstuck ,your store refused to refund me. That $94 worth of bad publicity is priceless. Off to BBB now

@rick_joe_Lilwat Hi. Can you please send some further details to contactus@homehardware.ca? We'd like to follow up.

@JordyGold We appreciate your feedback, and we'll pass it along. Home Hardware evaluated several programs and we are confident that Scene+™ provides the best earning and reward potential for our customers. We hope you continue to enjoy your shopping experience at your local Home Hardware.

@home_hardware why’d you ever switch loyalty programs. @Scene_Plus card/app is absolute garbage. Worst I’ve ever tried to use. Been forced to reset my password three times in two months. It never works when you are making a purchase. Both staff @ the store said everyone hates it

@BigJMcC Hi, We're sorry to hear this. Can you please send some further details to contactus@homehardware.ca? We'd like to follow up.

Hey @home_hardware, how is this not #PriceGouging? Exact same product, same size, is $8 cheaper at @CanadianTire - which isn't exactly known for low prices on niche products like this. #HomeHardware #greedflation