Hootsuite Helpers

@__meganc Hello there! Please send us a direct message on facebook.com/hootsuite or twitter.com/hootsuite_help, in order to further assist you; we'll be happy to help. ^FR

@Hootsuite_Help help needed - our accounts logged out of your system and your service won’t allow us to re-login.

@PennDOTNews Hello there! Please send us a direct message on facebook.com/hootsuite or twitter.com/hootsuite_help, in order to further assist you; we'll be happy to help. ^FR

@PennDOTNews Hello, could you kindly provide the email address linked to the account in question? A A

@WeekendWitch Hello and welcome to Hootsuite Customer Support! Please send a private message that contains the email address linked to the Hootsuite account. Thank you! AC

@Hootsuite_Help hi - I’m having trouble reconnecting a Bluesky account. Is there a problem at your end? Thanks

@joshjorgenson Hello! I appreciate the feedback you're cirrent sharing, may I ask if you can send us a DM? AG

@Hootsuite_Help The story was scheduled through Hootsuite

@Hootsuite_Help - can you provide me with guidance on geo-targeting on Facebook with organic posts? A story for one of our businesses was scheduled to highlight a specific promotion only in a certain geographical region. However, folks in other areas reported seeing it.

@joshjorgenson Please send us a DM @Hootsuite_Help with your account email MM

@joshjorgenson was a Story scheduled directly through Hootsuite or the Facebook native tool? I'd like to take a closer look at the specific "Audience Restrictions" components used for that post! And could you share the email associated with this Hootsuite account ? MM 4/4

@joshjorgenson of the Feed targeting settings. User Interaction: If a user in your target region interacts with or shares an organic post, it can sometimes appear to their friends in other regions, as "Social Reach" can occasionally bypass strict geo-filters. Could you let me know if this 3/4

@Michell38660056 If you have further questions, please send us a DM AG

@Hootsuite_Help is this the course for the Hootsuite Platform Certification?

@Michell38660056 Yes! That's correct AG

@sirronreid Hello! Please be so kind as to send us a DM so we can look into this for you. Much appreciated! ^RC

@Hootsuite_Help yeah I paid but it still has me locked out my account

@stephkayreed and your Hootsuite account email address. We look forward to hearing back from you. IA 2/2

@stephkayreed Hello! We're sorry to hear that you experience issues reordering photos in carousels scheduled on Hootsuite. We would be more than happy to check this issue in more detail and help you. Please reach us out by sending us a private message with more details about the problem 1/2

@Hootsuite_Help Is there a way we can switch off the OwlyGPT Assistant box appearing every time we schedule a post? I don't need this assistant!

@MansiSingh69931 Hello! Thank you for letting us know about this. I am sorry to hear about the unexpected charge. Please reach back to us in a private message, and we will assist you further with this issue. Thank you for your understanding. IA

@Hootsuite_Help I was wrongly charged for an annual Hootsuite subscription for AUD $1966 on March 11th 2026. I did not register for this account and since the registration was a mistake there has been no activity to the account too. Please respons asap, this is all I got.

@hootalexs Please let us know how we can assist you! AG

@hootsuite_help g

@LaRBQ Veuillez nous envoyer un message privé. Merci ! AG

@Hootsuite_Help Bonjour, vous pouvez me joindre à dominique.henriet@rbq.gouv.qc.ca Merci!

@Hootsuite_Help pouvez-vous m'aider à comprendre notre facture du 2 mars 2026, compte 7896394, facture INV01670415. Normalement, nous payons 143,43$ par mois. Ici, nous avons un ajout Advanced Seat Add-on - Monthly - 26Q1 à $499.00 pour un total de 745,04 . Merci de le supprimer.

@LaRBQ quelle adresse e-mail souhaitez-vous que nous vous contactions? ^CC 2/2

@LaRBQ Comme nous devons aborder certains détails concernant votre facturation, il serait préférable de poursuivre notre conversation par e-mail afin de garantir la sécurité de vos données. Seriez-vous d'accord pour que je crée un ticket d'assistance pour vous ? Par ailleurs, à 1/2