Jim Gilbert

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Jim Gilbert

Jim Gilbert

@jedhunter1

Passionate about #highered #liberalarts #salesforce #edtech and #acadv. Bantam & Ragin Cajun. #HEAC alum and former #accidentaladmin. Thoughts are my own.

Katılım Şubat 2009
500 Takip Edilen642 Takipçiler
Jim Gilbert retweetledi
Atlas Obscura
Atlas Obscura@atlasobscura·
From the right angle, the reflection completes the illusion—once thought too perfect to be human. Today’s Place of the Day → bit.ly/40PF6IY
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Jim Gilbert
Jim Gilbert@jedhunter1·
A @AirCanada fix your ish with the YYZ-YLW flights. Crazy delays, no snacks even though everything was closed in the airport. You even keep changing your excuse for the delays. #pathetic #fail
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John Gorup
John Gorup@TheJohnGorup·
A week ago I posted that I saw a film where Don Knotts turned into a dolphin. I corrected it when I was alerted that he was actually a fish. I apologize to Mr. Knotts’ family.
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John Gorup
John Gorup@TheJohnGorup·
@ericdresh Thanks! I was having fun with the duel meaning.
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John Gorup
John Gorup@TheJohnGorup·
Do you get those scam "wrong number" texts?
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Jim Gilbert retweetledi
Bob Ross Official
Bob Ross Official@BobRossOfficial·
Bob NEVER painted the same happy little tree twice! Don't be afraid to express all of your amazing individuality each and everyday!❤️
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Alzheimer's Association
Alzheimer's Association@alzassociation·
The FDA has cleared the first blood test for Alzheimer’s for use in primary care settings specifically to rule out the presence of amyloid, a hallmark of the disease. “This is another important step toward expanding access to Alzheimer’s disease diagnostic tools,” said our president and chief executive officer @joannepikedrph. The blood test is intended to help primary care physicians determine which patients do not require Alzheimer’s-related follow-up tests, such as PET scans or cerebrospinal fluid analysis. This can significantly improve the diagnostic process by preventing unnecessary specialized testing for individuals whose cognitive issues stem from non-Alzheimer’s causes. The Association is committed to ensuring blood tests are used appropriately and effectively across all care settings. Read our full statement: bit.ly/4oh3Tiu.
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The Chronicle of Higher Education
Even the assignments professors create to center the experience of reading can end up being performative. This professor created assignments that motivate them to read by asking for something different. chroni.cl/3JKE5fD
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Jim Gilbert
Jim Gilbert@jedhunter1·
@Uber the driver for my reserved ride to the airport today was already more than 15 minutes late and not answering calls when I canceled. No way he should get to keep his 5-star rating.
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Jim Gilbert
Jim Gilbert@jedhunter1·
@rwang0 @WSJ This was a remarkable transition-less than 2 weeks for me to get my renewed passport through the online program. This used to take MONTHS.
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Jim Gilbert
Jim Gilbert@jedhunter1·
A3 Our industry doesn't follow a lot of the standard business-isms, but I've often wondered why bother saying that. It's a tossup between that and "please visit our website" for most annoying hold filler #custserv
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Wayne Hendry
Wayne Hendry@ideakid88·
A1: My number one annoyance as a customer is battling to get to customer service in human form. #custserv
GIF
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Marsha Collier
Marsha Collier@MarshaCollier·
@jedhunter1 You bet we are! Have you ever done a X Spaces? We're going to move the chat there soon to try to raise attendance. #custserv
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Jim Gilbert
Jim Gilbert@jedhunter1·
Just got home and can only be on for a bit, so I'll preemptively answer the topic "Are you still doing things that annoy your customers?" with a "yes" #custserv
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Jim Gilbert
Jim Gilbert@jedhunter1·
A1-when I get referred to 3 people and have to tell my story 3 times...though there are lots of close seconds #custserv
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Jim Gilbert
Jim Gilbert@jedhunter1·
@GregOrtbach A6 Definitely more prevalent. It's a tradeoff-they are good for the quick/easy question. But too many places assume that's all people need. "Visit our website for the answers to many common questions" #custserv
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Greg Ortbach
Greg Ortbach@GregOrtbach·
Q6 | #custserv Are self-service options now more prevalent, and how do they impact the overall customer experience?
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