JennAir

@TheCookingFam and whether you have an extended service plan. Please provide case #944711. We would be happy to help you more. Thanks! 2/2

Ham Update. @TraegerGrills not @jennair

@TheCookingFam Hi. We are sorry to hear about this concern. Please send us a direct message on Instagram or Facebook with your name, physical address, phone #, email address, model/serial #, 1/2

@dawg822 and whether you have an extended service plan. Please provide case #944016. We would be happy to help you more. Thanks! 2/2

@tommymcgowan I have a new @tollbrothers home. The used @jennair appliances including a double oven with known defects and a class action lawsuit. Oven stopped working a month ago. Part on back order. No ETA. No follow-up from anyone.

@tollbrothers @jennair @whirlpoolusa DAY 8, no response from executives, who I know have received my emails. This is the reason you SHOULDN’T buy Toll Bros house, they aren’t what they used to be & more importantly they don’t care. Not disgruntled, DISSATISFIED & they don’t care

@dawg822 Hi. We are sorry to hear about this concern. Please send us a direct message on Instagram or Facebook with your name, physical address, phone #, email address, model/serial #, 1/2

@PeterMotch Hi. We are sorry to hear about this concern. Please send us a direct message on Instagram or Facebook with your name, physical address, phone #, email address, model/serial #, and whether you have an extended service plan. Please provide case #939562.

Buyer beware- @jennair coffee maker. Numerous calls (crazy hold times) just for service calls (paid..) and still no working coffee machine. Why can’t you treat your customers better?! “Empty Grounds Container” Well, she’s empty yet still doesn’t work.

@nate_scuba74 Hi. Please send us a direct message on Instagram or Facebook with your name, physical address, phone #, email address, model/serial #, a brief description of what you mean by sparky situation, and whether you have an extended service plan. Please provide case #932906. Thanks!

@zacharyebell @jennair Sounds like a not so skinny sparky oven situation. @Fat_Electrician

Super cool that my @jennair microwave/oven combo died again a year after getting fixed. I called the appliance repair people and the part is on back order. So it would be really cool if someone at @jennair could get me the part asap.

@CAPatriot1972 We have responded to your message on IG and advised that without the previously requested information, we have no way assist. If you could please respond with the needed information, we are happy to try and help. Thanks!

2nd Post!!! DO NOT BUY @jennair APPLIANCES!!! BRAND NEW REFRIGERATOR AND MICROWAVE/OVEN COMBO PURCHASED IN DECEMBER OF 2025 BOTH HAVE MAJOR PROBLEMS! CUSTOMER SERVICE HAS BEEN AWFUL!

@zacharyebell You're welcome.

@jennair Please do. I just get auto responses

@NemoGoMeow and whether you have an extended service plan. Please provide case #932731. We would be happy to help you more. Thanks! 2/2

@jennair @zacharyebell Why doesn't your organization keep parts in stock? If they get their oven/microwave fixed and it breaks down in a year again only for the customer to be put on hold? Doesn't really look good on Jennair's part

@NemoGoMeow Hi. We are sorry to hear about this concern. Please send us a direct message on Instagram or Facebook with your name, physical address, phone #, email address, model/serial #, 1/2

@zacharyebell Thank you. We will review your message in the order it was received and further assist you on that platform.

@jennair I sent the message and I am waiting to hear back. What’s the timeline on being able to use my microwave/oven again.

@zacharyebell Thank you.

Message sent. Now we wait.

@Cletusg9z Hi. We are sorry to hear about this concern. Please send us a direct message on Instagram or Facebook with your name, physical address, phone #, email address, model/serial #, and whether you have an extended service plan. Please provide case #932483.

@zacharyebell @jennair We regret to inform you that the Jennair product you purchased in black has been discontinued and replaced with a slightly darker black model. The parts that fit the black model have been discontinued and the slightly darker black parts are incompatible.

@CAPatriot1972 Hi. We are sorry to hear about this concern. Please send us a DM on Instagram or Facebook with your name, physical address, phone #, email address, model/serial #, and whether you have an extended service plan. Please provide case #932363. We would be happy to help you more.

DO NOT BUY @jennair APPLIANCES!!! BRAND NEW REFRIGERATOR AND MICROWAVE/OVEN COMBO PURCHASED IN DECEMBER OF 2025 BOTH HAVE MAJOR PROBLEMS! CUSTOMER SERVICE HAS BEEN AWFUL!

@Frontyardvegs Hello Bernice, we have responded to you on Instagram. Please feel free to review it and respond at your convenience.

@vchunder @derrikjlang @jennair @ModernismWeek @BangOlufsen @VisitGreaterPS @PalmSpringsCA The customer service is great but i shouldn’t know them all by name. 😡

From the original yellow cabinets to the sexy @jennair appliances, I am #obsessed with every detail in the kitchen of @ModernismWeek featured home #SunburstPalms. ✨

@FeluxGarrett Hi. We are sorry to hear about this concern. Please direct message us on Instagram or Facebook with your name, address, phone #, email address, model/serial #, and whether you have an extended service plan. Please provide case #924021. We would be happy to help you more. Thanks!

@jennair I will never buy another one of your products again. Wall oven didn’t even last 6 years. Same came be said about the wall mount microwave. This brand sells luxury, but produces disposable appliances.

@jonnycakestn X has recently updated its policies, so non-verified users can no longer message other users. We would never expect a consumer to provide personal information in a public forum. We welcome you to PM us on FB or IG, so we may assist you further. Please provide case #922109.

@wadelentz $12,500 for a @jennair less than five years ago and the lighting has gone out (can’t be repaired, part no longer made) and the door flap has been replaced once and repaired by me a second time. Our space was built for that particular model, so gonna be $$$ when it dies.

Our refrigerator just died... again. This is our second refrigerator in ten years. It was a Whirlpool, a "plain Jane" model with no bells, no whistles, and no fancy screens. We bought it for its simplicity, thinking it would be the one thing in our house that just worked. It lasted five years and one month, exactly thirty days past the warranty. The repairman’s verdict? A dead compressor. But the real diagnosis... it was Built to Break. Under the guise of "green" regulations and "energy efficiency," we’ve traded tanks that lasted thirty years for plastic-heavy shells that barely last five. We are forced to pay a premium for "high-efficiency" tech that saves ten cents a month on electricity, only to be told to throw the whole $1,500 + unit into a landfill when a single internal component fails. It’s a racket. The government mandates the specs, the manufacturers cut the quality, and the consumer is left holding a bag of spoiled milk. We don’t own appliances anymore; we just lease them from the scrap yard.

@notorious_jod Hi. We are sorry to hear about this concern. Please send us a DM on Instagram or Facebook with your name, physical address, phone #, email address, model/serial #, and whether you have an extended service plan. Please provide case #922012. Thanks!

I’ve never had more trouble with a single item than I have had with our 1 year old @jennair fridge. Never again.

@TonyHyundai Hi. We are sorry to hear about this concern. Please direct message us on Instagram or Facebook with your name, address, phone #, email address, model/serial #, and whether you have an extended service plan. Please provide case #921877. We would be happy to help you more. Thanks!

So much for "premium." Paid $550 to fix my JennAir microwave/oven combo's control board, only for another issue to pop up 4 months later. The quality just isn't what it used to be. Extremely frustrated with such unreliable "luxury" appliances. @JennAir #ConsumerRights #Appliances