👉Kevin O'Keefe

“If you don’t look forward you lose some of the meaning of life.” - Jim Lovell

@MBonvoyAssist paid for 2 nights at courtyard fishers Indiana on a third party app. I check in today and desk clerk says she charged me 2 nights by mistake. Tells me will be resolved today. Now told by desk it will be at least Monday. Can you correct? It’s a first. Thanks.

@Marriott Paid for two nights on third party app. When I check in the desk clerk mistakenly charges me for two nights. She and others tell me it will be at least Monday before can credit me. Courtyard Fishers Indiana. Can you resolve now? Thanks.

“A.I. Is Writing Fiction. Publishers Are Unprepared.” Maybe dumb question but, other IP protection, does it matter if a nonfiction book is written by AI and a huge number of readers enjoy the book? nytimes.com/2026/03/19/boo… via @NYTimes

@sonicdrivein you are charging me for things I never bought. Getting emails re purchases in Nebraska I am Seattle. How do I get you to stop and for you to reverse charges?

@AnthropicAI Upgrade Claude to max and lose all conversation and memory. Same account, same email, same billing, same app and same machine. No support/messaging as you say from my account icon. Disappointing, would not have upgraded if told you would pull all data/memory.

@claudeai I upgrade to max on Friday and lose all my conversations data. Why not warn users who are going to you more. No way to message you per steps you prescribe. Same account, same email, same app and same machine. So frustrating.

@lululemon Order originally to be here Tuesday or Wednesday and now says Thursday, after I will have left for travel. Usually your shipments are great. Assume there is nothing that can be done and hope that package does not get stolen. Thanks. Kevin OKeefe, 206-321-3627 c177161615944846

@kevinokeefe Your experience doesn't sit well with us, and we'd love to look into this for you. Please send us a private message with your order ID, email address, and full name, so that we can dig into this.

@lululemon lululemon’s chat service for customer support for online orders/deliveries is abysmal. Steered to chat for help and then told “I don’t understand you.” Sad. :(

Today, the Trump administration repealed the endangerment finding: the ruling that served as the basis for limits on tailpipe emissions and power plant rules. Without it, we’ll be less safe, less healthy and less able to fight climate change — all so the fossil fuel industry can make even more money.

If Pam Bondi was a waitress:

Managing publishing platforms expand. @WPEngine deputs Newsroom, billed as the the platform built for editorial excellent. newshub.medianet.com.au/2026/02/wp-eng…

@ScottGreenfield Work as the us attorney in msp describe her job.

It must be exhausting coming up with excuses for every outrageous and idiotic thing Trump says and does. How do you do it, hour after hour, day after day?

Over the course of a lifetime, we face only a few moments where the decisions we make and the actions we take will shape our history for years to come.  This is one of them.

Your titles and title tags could become relevant as far as Google is concerned. Google Discover is creating its own AI-generated headlines. androidauthority.com/google-discove…

They’re growing, ⁦@goclio⁩ rolls out intelligent legal work platform in New Zealand. Uses AI to link legal operations with research. thelawyermag.com/nz/news/genera…

I really didn’t understand audience development and related marketing needed to be a big deal for everyone in journalism, and didn’t understand that very few really good journalists were aware of that, but I’ve started discussing that in every engagement. niemanlab.org/2026/01/craig-…

AI can’t replicate. We build connections. We build community. Real, human community. …while technology can evolve, only people can scale trust. Int an age where so much feels synthetic, trust is about to become your most powerful asset. Gabriela Zedan buffer.com/resources/peop…

Simple writing is persuasive. A good argument in five sentences will sway more people than a brilliant argument in a hundred sentences. - Dilbert’s Scott Adams ℅ @photomatt ma.tt/2026/01/a-bett…

Reuters Institute for the Study of Journalism annual technology trends survey showed that media leaders anticipate losing nearly half their remaining traffic over the next three years as AI continues transforming how audiences consume news. ppc.land/media-leaders-…