Koodo

@Daig1S Hello Guillaume, we're not aware of a mobile service issue at the moment but we'll look into this with you. Can you follow us and send a DM ? Thanks ! twitter.com/messages/compo…

@koodo I only get 3G service instead of 5G for the last couple days. Any problems with service?

@jtaylor2288 Hello Jon, we're following up on your comment, were you able to get some help earlier ?

@koodo You guys have the worst customer service on this planet! Absolutely pathetic

@LeftCoastNewfie You can purchase more data by text message by replying to the last data warning we sent you. ^GB

@mfrewin92 Hello Marshal, we're following up on your comment, were you able to get some help ? Follow us so that we can DM and we'll look into this with you, thanks ! twitter.com/messages/compo…

@koodo Why isn't your support chat able to connect me to a rep?

@seokirock99 That's weird, can you try to reach out to us using our Koodo Facebook page ? From there you should be able to use the Messenger option to contact us.

@koodo I canceled my number and I still have my balance left. Since I already closed my canadian bank account and left Canada, I want to pay with my international credit card. How can I register it?

@seokirock99 Hi there, are you following us ? twitter.com/messages/compo…

@koodo i cannot find a DM icon on your account😭

@cahillbrian62 Hi! How can I help?

@koodo paid for another month #HamOnt

@_prettyinpurple We’re sorry to hear you’ve had such a negative experience — that’s definitely not what we want for our customers. Please feel free to send us a private message and we’d be happy to help. twitter.com/messages/compo…

@koodo are you aware of the phone problems/dropped calls/no mic pickup in Stratford Ontario lately? MANY customers feeling the pain. Would love to chat but you wont be able to hear me!! (Its not my device )

@seokirock99 Thanks ! Can you send us a DM please ? twitter.com/messages/compo…

@koodo I just followed you!

@DuartJosh Thanks for providing that to us. While those numbers are not in our official Koodo directory, they could be scam callers spoofing our caller ID. We reccomend taking a look at our "Call Control" feature from Koodo. twitter.com/messages/compo…

@koodo All area code 506. 297 5577 234 6514 226 6285 405 1292 229 7042 478 2029 436 4752 232 9064 262 1732 262 5439

@koodo I am constantly receiving spam calls from your "agents". U am happy with the services I have and do not appreciate the incessant calling even after asking your employees to stop. Do better. #frustrated #terrible

@lawalibrah83032 Hi there, we're sorry about this situation and we'll do our best to help you. Follow us so that we can DM please and we'll look into this, thanks ! twitter.com/messages/compo…

@koodo I want end my second line bill subscription, the bill is heavy on me. I dont have job

@jtaylor2288 Hello Jon, we'll be happy to contact you but we'll need more information, can you follow us so that we can DM please ? Thanks ! twitter.com/messages/compo…

@koodo Call me Koodo

@thomasmoaring Hey Thomas, we're following up on your post, were you able to get some help ?

@koodo Hey Koodo, are you actively trying to make your customer service process as demoralizing and difficult to use as possible? 0/10, do not sign up with this company.

@CraigHewlett Thanks for the details Craig, can you please send us a direct message ? We'll need more information regarding this issue, thanks ! twitter.com/messages/compo…

@koodo I’ve followed. My wife and I have to put our phones in airplane mode at night to prevent getting woken up by blaring alarms randomly.

@koodo 1/2 Since the Alberta Alert Ready test on May 6, my iPhone repeatedly replays the SAME emergency alert whenever the Koodo line reconnects to network (reboot, airplane mode off, enabling SIM, etc). I isolated this by disabling carriers individually: Freedom line: no alert

@CraigHewlett Hello Craig, we're not aware of any other issues so far so we'll look into this, can you follow us so that we can DM please ? Thanks ! twitter.com/messages/compo…

@koodo 2/2 Koodo line: alert replays within ~1 minute This is happening on multiple devices. This appears to be a stale/replayed Cell Broadcast issue, not normal alert delivery. Can this be escalated to network engineering?

@MondyPriv Hi there, we've replied to your DM. Thank you.

@koodo are you still active here? I sent a DM.

@AhmedSh56712875 Hi there! We are here to help! We have just replied to your message in private.

@vibesss_my We’re really sorry to hear about your experience. Please send us a private message with your account details so we can take a closer look.

@koodo , I activated Easy Roam ($14/day) for the U.S., but it apparently didn’t go through. The website kept timing out. Instead, I was charged $166.80 in per-minute rates. Please investigate and arrange a refund. Customer Service & website - a joke!

@joeltorrens Hi there, can you advise which outage you are referring to?

@koodo your website says there's a scheduled outage... when is it scheduled to end?