Kraken Support

@Kenneth8466716 Please DM us your Public Account ID, and we will look into it 🫡

@krakenfx I make an instant transfer withdrawal and I haven’t got it in my bank account yet

ICYMI, your tGBP could be working harder for you.

@Almamari1095042 Got it. We’ve flagged your case again to help move things along for you. We'll be in touch asap 🐙

@krakensupport I sent from three days I didn't get any answer

I complete more from 25 days and your side they say gust 25 days I didn't here any thing whats going can you explain frame time is finish ???????? @krakensupport

@Hareeba You should be able to click here and DM our support account mate, you can see a full list of our official socials here also support.kraken.com/articles/20135… 🤝 twitter.com/messages/compo…

@krakenfx I can't DM you as you don't follow me?

@krakenfx I need help from Kraken but can't login to access my funds. I've checked my email, username and password which allowed me access as recently as yesterday but not today. And can't even send an email without logging in. How can I reach somebody to help me. Please.

@Hareeba Feel free to DM us mate and we can investigate.

@sraczkapawiana 🐙 👊

@krakenfx 4% with zero lockups is basically beating every high street bank right now without the headache of a fixed term. the liquidity factor is being overlooked.

@jetoncoin1979 Veuillez nous envoyer un message privé avec plus de détails sur ce qu’il se passe lorsque vous essayez, et nous vérifierons cela pour vous. Merci. twitter.com/messages/compo…

@krakensupport Bonjour, je n'arrive pas à ouvrir mon application avec ,2Fa Sur Android

@vamosdan86 Hi Dan! Happy to help clarify. Good news, can confirm your KYC has been finalized. Feel free to DM us anytime, we're here if you need anything 🤝

@krakensupport #20131681 just had this email, does this now mean the company KYC is successful and passed. Again poor communication

@krakensupport Really disappointing experience with @kraken. Submitted business KYC documents on 16 Feb, followed up multiple times, yet still no acknowledgement or update.

@WolfofMK Hi, the change is not in place just yet, it will happen by the end of the month most probably. We’ll share an update as soon as it does.

@krakensupport @krakensupport

Always on guard and always monitoring the situation. Debating joining the markets? Got a question that's been aching to be asked? DM us anytime 🐙 👊

@vamosdan86 We hear you and we know the wait is frustrating. Your application is still being actively worked on behind the scenes, and the team is doing everything they can to get this sorted for you as soon as possible 🐙

@krakensupport This wasn’t regarding the KYC this was regarding the data subject access request. There is no reply needed for the delay in how long the KYC is taking. That’s wasn’t what Saturdays. #20131681 is the one that has been ongoing for 33 days. Glad I’ve kept a log

@vamosdan86 Hey there, our team emailed you last Saturday, ticket #20735020, and is currently waiting for your reply. Please check your inbox and respond when you can so we can move things forward 🐙

@krakensupport @kraken @krakensupport Business KYC documents submitted 16 Feb,now 33days/24business days later. No acknowledgement until a formal complaint was escalated,which has only just been confirmed. Very disappointing experience for a business account, anyone with a business be aware

@garcia_custer Hi 👋 Kraken Support 🐙 here. Please send us a DM if you need assistance. We’re here to help! twitter.com/messages/compo…

@krakensupport Dm me pls

@SyNguye41779591 Điều này có thể khác nhau tùy theo từng ứng dụng. Nếu bạn cần hỗ trợ, vui lòng gửi tin nhắn trực tiếp (DM) cho chúng tôi. twitter.com/messages/compo…

@krakensupport @brt2412 Kyc quá chậm chạp

For those that use @krakenfx, what is their KYC process like, do you have to take a damn selfie every time younwithdrawal, have they ever been hacked before, and what are their fees like?

@MrPhuong2023 Feel free to give us a DM, we'll make sure to get you the assistance you need 🫡 twitter.com/messages/compo…

@krakensupport @brt2412 I completed KYC verification on the Kraken exchange, but the queue is too long. I don't know the reason for the congestion and haven't received any response from Kraken via email.

@PeterBi22168846 We're here too. Feel free to reach out to us via DM, so we can get you the assistance you need. twitter.com/messages/compo…

@krakensupport @krakensupport I'm confused and really sad about the situation. 💔 I'm disappointed with your compliance team if this is how you people treat the public I will be left with no option than to escalate this issue with the right body.

@krakensupport Hello How are you doing ? I have some important information I would like to share with you.. So once you're available feel free to message me so we can talk more.

Reminder: Kraken is performing a system upgrade today at 07:45 UTC. The Kraken Spot Exchange Website and API will be unavailable for approximately 45 minutes. More details and real-time updates at status.kraken.com.

@brt2412 Appreciate that, means a lot my friend! 🙌 We try to keep things solid and straightforward

@krakensupport Yes from my research you guys seem to be pretty legit

@Edt94uq Got you 🤝 thanks Ed

@krakensupport I’ll send on the app thanks

You traded. You won. You withdrew. Then your platform ghosted you. Kraken ramps up, and down, fast. Fiat, cash, stablecoins—no waiting games.

@Edt94uq Hi there Ed. Happy to look into this for you. Send us a DM with your account ID or ticket number and we'll get you pointed in the right direction 🐙 twitter.com/messages/compo…

@krakenfx Why can’t I move my crypto.com stocks to kraken ???thanks or can I ??

@TylerFeetz422 Hey mate please send us a DM regarding this!

@krakenfx - Please help me out with my “withdrawal” 2FA issue “Funding” with sending my funds from Kraken to @RobinhoodApp. I have enough funds and it’s still not working. Thanks!