Liverpool FC Help

@StevenG08610783 Hi Steven. Could you please send us a direct message confirming your enquiry, so we can assist you further. - Lou

@LFCHelp Steven graham , email stevengraham1@icloud.com 29-09-1976 Membership number 10041531

@LFCHelp registered for Brentford ticket , got confirmation email but wasn’t sent unique link ? Not the first time this season this has happened ? Why ?

@StevenG08610783 Hi. If you still require assistance, please send us a direct message confirming your full name, Supporter ID, email address, and date of birth for data protection purposes. - Lou

@jimbojames79 Hi, could you please send us a message with your full name, home address, date of birth and Supporter ID so we can look into this further for you? - Jonny

@LFCHelp hi I don't seem to have gotten my link for Brentford AMS on Monday. Please can you DM me?

That’s all from me tonight⚽️🔴 Safe journey home to all at the game. We’re back tomorrow from 9am.- Rach

Heading to Villa Park for our final away fixture of the season.👊 Good evening, Reds 🔴 I’ll be here until the final whistle for all your matchday queries.- Rach #AVLLIV

@GaryMerseybox Hi, thanks for getting in touch. I am sorry you are experiencing problems. Please send us a DM with your Supporter ID, full name address and date of birth so we can take a look along with a screenshot?- Gill

@LFCHelp why is the ST renewal website messing up whenever I try to input payment details for the ACS? There are no options to select ffs!?

@agboboes Hi, thanks for getting in touch. Pls send us a DM with your Supporter ID full name, postal address email address and date of birth so we can take a look for you. -Gill

@LFCHelp I have All Red Light membership but my auto-renewal failed because my bank changed my credit card details. Last week live chat said that I would be emailed a link to enter the new details but I’ve not received anything and it’s not in my spam folder.

By Train 🚆 Witton (5 min walk) – direct to New St Aston (15 min walk) – more frequent services ⚠️ Post-match trains busy – plan ahead For latest timetables, check West Midlands Railway. #AVLLIV

Shuttle Bus 🚌 City centre ↔️ Villa Park AV82 from Dudley St (near New St) Runs from 3hrs before KO Return from Grosvenor Rd (up to 2hrs after FT) Pay on bus (cash/card) #AVLLIV

Getting There 📍 Villa Park, Trinity Rd, B6 6HE 🚗 Via M6 J6 🅿️ Powerleague (Lichfield Rd) or pre-book Park further away for easier exit Plan ahead & arrive early. #AVLLIV

Food & Drink 🍔🥤 Available throughout the stadium 💳 Cashless venue only #AVLLIV

Please note: Villa Park is a no smoking stadium, including the use of electronic cigarettes 🚭

ℹ️Our SLO will be available for any urgent matters on the day and can be contacted on 0151 318 1040. This line will be open from two hours before kick-off until one hour after final whistle. Alternatively, you can email slo@liverpoolfc.com

📢To assist those supporters who are attending the match, a team of LFC stewards will be present at the stadium. In addition, there is a dedicated fan support telephone number and an email address has been introduced which is available for travelling fans.

Turnstiles 🏟️ Open 2hrs before KO Away fans: Doug Ellis Stand Upper: P87–P89 Lower: Q91–Q96B #AVLLIV

Bag Drop 🧳 £5 per bag (pre-book). villa.dropmybag.co.uk/book QR code sent via SMS/email. 📍 Witton Lane & Station Rd 🕒 Opens 2hrs before KO – 2hrs after FT Scan QR at kiosk. Plan ahead & enjoy! 🔴

Matchday Info vs @AVFCOfficial 🔴 ⏰ Arrive early for security checks 💼 Small bags only All bags searched. Large bags not permitted. We recommend no bags where possible. #AVLLIV

Heading to @AVFCOfficial game tomorrow? Check out the Away Fan Guide below! 👇 avfc.co.uk/villa-park/awa… #AVLLIV

@natalie_s110 Hi Natalie. Can you please contact our disability team on 0151 264 2500 and the team will assist you through the Fan Update process with the new ID. - Jonny

@LFCHelp @LFC no one is helping sort my sons fan update out we applied for citizen ID card and your system won’t accept it he’s disabled and now stressed I keep emailing and being told it’s being looked at yet I get an email reminder today to say it’s not been done yet! Help!