Ministry of Social Development NZ

@kiwiwalrus Kia ora 😊 We're sorry to hear about this. In the first instance please call 0800 559 009. Alternatively please visit an MSD service centre - they'll be able to assist you. We wish you a positive resolution with this, please take care ❤️ Noho ora mai, Evgeni SocialMSD

It's been four weeks and I still haven't been able to get hold of @msdgovtnz or heard back from my message to find out why they cut my payments by $70 a week..

@cauld @aufhebunghole Could you please make your private messages available Chris? Thank you. Ngā mihi, Evgeni SocialMSD

@cauld @aufhebunghole Kia ora Chris, Thank you for reaching out. We'll pass this onto the team for you. We are going to send you a private message now as we need a few more details. Ngā mihi, Evgeni SocialMSD

@SimonGunson @kiwiwayne2 Kia ora Sy, Thank you for reaching out. We're very sorry to hear about this. Have you considered applying for a Review of Decision? For more info: bit.ly/2kBeaff We wish you a quick resolution with this. Please take care ❤️ Ngā mihi, Evgeni SocialMSD

@kiwiwayne2 @msdgovtnz Totally demeaning for paralyzed stroke victims who worked their entire lives to be dumped on the dole paid $136pwk just shy of retirement age. unable to afford basic services Why Does MSD treat certifying Doctors as if they are liars?

Why are people on “Job seeker benefits” When they have health issues that stop them working? Around 73,000 are not able to work due to health but are “job seekers”? What a nonsense🤷‍♂️

@jsmnndrsn Thanks very much Jasmine 😊 We will now get this to the relevant team. We appreciate your time, please take care ❤️ Noho ora mai, Evgeni SocialMSD

@jsmnndrsn Kia ora Jasmine 😊 Thank you for bringing this to our attention. Could you please let us know - what form is this menu located inside? We appreciate your time in advance ❤️ Noho ora mai, Evgeni SocialMSD

@azlancat Kia ora Alzancat😊 Thanks for reaching out! We've sent you a private message in order to move this forward ❤️ Noho ora mai, Evgeni SocialMSD

@msdgovtnz What would it cost to provide a community services card to disabled people on no income as their partner earns above the income limit to get any income support? Please consider this an OIA request

@minma03 Kia ora Slink😊 Thank you for reaching out. We're sorry to hear about this. We're going to send you a private message now so we can give you a hand with it. Noho ora mai, Evgeni SocialMSD

@msdgovtnz how many return to senders do you need before you stop sending other peoples letters to our house? Probably been over 50 letters over 2 years . . .

We can assist you with emergency food, clothing, bedding, loss of livelihood and costs if you are hosting evacuees. ☎️ Call us on 0800 400 100 🕗 We’re open 8am - 5pm Mon to Fri and 8am - 1pm on Sat. More info about the Civil Defence Payment: bit.ly/3Cqttgq

⚠️ If you’re in Tairāwhiti or Hawke’s Bay and you or your whānau have been impacted by Cyclone Gabrielle, you may be able to get financial help.

@MamaMelancholia Kia ora Mama K 😊 Thanks heaps for bringing this to our attention. We will put it in front of the relevant team now. Please take care ❤️ Noho ora mai, Evgeni SocialMSD

@coolcliff30 Kia ora Clifford😊 Thank you for reaching out to us! Unfortunately, we don't have this information available at this point. It will be published on workandincome.govt.nz in due course - please keep an eye out. Please take care❤️ Noho ora mai, Evgeni SocialMSD

@msdgovtnz How much will Benefits Increase by come April 1 2023? Will it be 7.2% more?

@caffynz Kia ora Catherine😊 Thank you for reaching out. We're sorry to hear about this and would like to take a look into this for you. We've sent you a private message and look forward to your reply❤️ Noho ora mai, Evgeni SocialMSD

@GayKiwiDan @drayeshaverrall @nzlabour @minhealthnz Thank you for coming back to us Daniel😊 On this one, please reach out to the team, they will be best placed to assist: bit.ly/3Q058kV We wish you a quick resolution with this, please take care ❤️ Noho ora mai, Evgeni SocialMSD

@GayKiwiDan @drayeshaverrall @nzlabour @minhealthnz Kia ora Daniel😊 Thank you for reaching out. We believe the information which you request is more closely connected with the functions of the Ministry of Health. We note that they have responded to you. Please take care ❤️ Noho ora mai, Evgeni SocialMSD

@coricoburn Kia ora Cori 😊 Please give the team a call on 0800 400 100 (this is the number for the those affected by the cyclone). Alternatively, you can visit your nearest MSD service centre, they will be able to assist you also. Please take care ❤️ Noho ora mai, Evgeni SocialMSD

@gupmyster Kia ora G, Thanks for reaching out. Please call the team on: +64 4 978 1180. They will be able to assist you. We wish you safe travels ❤️ Noho ora mai, Evgeni SocialMSD

@msdgovtnz Can you DM me a landline number to call from overseas (away temporarily) for CD support and assistance. We cannot call 0800 numbers and have been RED stickered. Better still - an email address or online form to complete? Thanks

Video transcript (2/2): Behind him is a poster showing a white-haired woman doing a hongi with a small child. It’s a poster about MSD’s Māori strategy. Another behind him is a Work and Income poster showing three girls laughing and walking, one carrying another girl on her back.

Video transcript (1/2): The video shows Viv Rickard, the head of MSD’s frontline operations. He is wearing a blue checked jacket and a light blue shirt open at the collar with a large pounamu around his neck.

Kia ora koutou - here’s an update from Viv Rickard, Deputy Chief Executive for Service Delivery, on the work going on to support the emergency response in the wake of Cyclone Gabrielle and the other recent extreme weather events.