M&S

@johnnyXscotland Hi Johnny, Ian Wright is our Eat Well Ambassador for M&S Food helping to raise awareness of the importance of healthy eating across the whole of the UK ⚽✨- Charley

@marksandspencer Can you explain why your Scotland stickers have Ian Wright in them?

@jillparton Hi Jill, thanks for getting in touch. I'm sorry that the stickers weren't available during your visit. The stores are receiving more delivery's of these so please reach out to a member of the team when you're next visiting. Thanks - Abbi

@marksandspencer Just been shopping in a food court in Glasgow asked about the football stickers. “There’s none left,” was the reply. What was the point in issuing these if stores have run out a week after the promotion began? Why did I waste £3 buying an album? Not good enough.

@LetsCoo32604569 Thank you.

@marksandspencer love it

OLLIE, OLLIE, OLLIE! #EatWellPlayWell #EURO2024

@Shubham42792044 Hi there, I am very sorry to hear about this, could you please send us a private message so we can help you further- Foti

@marksandspencer very disappointing experience with marks and spencers India. Return item pick up on 27april but refund still pending. After multiple follow UPS. They are not denying the pickup and close the complaint without resolution. All evidence preserved. #scammed

@1dailyshot Hi there, I'm sorry to hear you're not a fan of there. I've shared your feedback with our Food Team so they can take this on board moving forwards - Elsa

@marksandspencer: you used to have lovely jalapeno poppers in your chill cabinet. Now you've got something which looks similar + maybe has the same name, but tastes awful: a tough indigestible pepper with a bland filling instead of a tender pepper filled with a tasty filling.

@mrspolhill Hi Sarah, I'm sorry to hear this. Please could you pop us a DM with your full name, email address and order number so I can look into this for you? 🙂 - Chloe twitter.com/messages/compo…

@marksandspencer I have just bought the Tom Kerridge set of 3 copper base saucepans from you… I’ve paid £100 for this set… yet on the box they’ve come in it says they were £80! 🤨

@ThomasEdmund71 Hi Tom. I'm sorry to hear that. Could you please pop me a PM with your full name, email address and order number? - Lottie twitter.com/messages/compo…

@marksandspencer I’m due my parcel delivery today. I’m home waiting and when looking at tracking it says it couldn’t deliver today so will try again. No attempt to ring the doorbell or knock on the door. How is this acceptable? Yet you continue to use Evri to damage your brand

@FoodAllergyAW Thanks for your feedback. I'll share with our Food Buyers that you'd like to see some more dairy and gluten free salads available in future - Sarah

@marksandspencer when will you realise gluten and dairy free customer eat salad! Seems you stopped my go to crayfish salad NOTHING! please innovate @FFFoodAwards #freefrom

@soggytoastttt Hi Holly. Thanks for getting in touch and sharing your feedback. I’m sorry to hear you were disappointed with the cereal. I’ve passed your comments on to our food team so they’re aware. - Lottie

@marksandspencer why on earth am I paying nearly £3 for half a bag of cereal?? Where’s the rest of it!! Used to buy triple choc crunch years ago and the box was nearly twice the size as it is now. Awful!

@Asif_M_Sharif Thanks so much for the suggestion — Ilford would be a brilliant shout for a new store! It’s always really helpful to hear where people would love to see us next, and I’ve passed your feedback on to the team who look at future locations. 🙂 - Chloe

@marksandspencer any chance of re opening a branch in Ilford ??

@bee_biker @fuzzysemi Hi there, I'm sorry to hear this. Please could you pop us a DM confirming your full name, email address and order number so we can look into this? 🙂 - Chloe twitter.com/messages/compo…

@fuzzysemi @marksandspencer I know 😈

Don't order online from @marksandspencer you won't get your refund but they don't give a shit that you're spending hours on phone to them and your credit card and actually need the money! I'm appalled. Doubt they'll even bother reading this.

@Wendie_Gregg No problem Wendie, we're limited with what we can do without further details but please be assured we'll continue to monitor this closely with our Flowers Team. Thanks for letting us know 🙂 - Sarah

@marksandspencer I binned the bad flowers and never get a receipt at the self serve till guys

@marksandspencer I buy your long stem white roses weekly, today both bunches where brown and damaged badly!

@IainLove2 @sampopewriter After the 4... 😉 Denise

@marksandspencer @sampopewriter But after the four or the two ?

Seen in @marksandspencer in Teddington 😲. Either is massive inflation or someone has forgotten a vital full stop. The question is: where? 🤔

@oliwiakt_ Hi Olivia. I'm sorry you've been charged twice. There's 2 options on how to solve this, the quickest way is to pop back to store with your receipt. If you're unable to go back to store, pop me a PM confirming your full name, email address and a photo of the receipt. - Lottie twitter.com/messages/compo…

@marksandspencer hi there, I have been charged twice for the same transaction. What’s the best way to resolve this?

@eicslarsson Hi Liv, I'm sorry to hear this. Please could you pop us a DM with your full name and email address so I can look into this for you? 🙂 - Chloe twitter.com/messages/compo…

@marksandspencer it was my birthday yesterday and I didn’t get the free birthday treat even though I have the app downloaded, how do I get this??

@caitcooper99 It's so tasty isn't it 😍 I've let our Food Team know you'd love us to sell this separately! - Elsa

@marksandspencer please can you sell the rhubarb curd by the jar that you put in those teacakes 🤤

@_ben_gs Oops, sorry Ben 🤦 In a PM can you please let me know your full name, order number, and email address? Thanks - Elsa twitter.com/messages/compo…

I didn’t know @marksandspencer and @GreggsOfficial had formed a new partnership Bought a jacket from M&S online, picked it up and it comes with an empty Greggs packet!!! 😂 Buy a jacket get sausage roll crumbs free Hopefully an expanded partnership soon?

@Poochface Hi Lynn, thanks for getting in touch about your Sparks reward. Please can you send me a DM with your full name, email address and order number? I'd like to look into this further for you - Sarah twitter.com/messages/compo…

@marksandspencer Hi, I recently collected my order from the store. It included nightwear for a total of £28.50. So why don't I have a reward pending?