MoneyGram

Every month, millions of people rely on @MoneyGram to move money around the world. With decades of experience and nearly 500,000 locations, we make sending money seamless, secure, and affordable.

Chief Product & Technology officer Luke Tuttle sat down with @rodrifernandezt x @crossmint to discuss all things AI and stablecoins:

@JorgeCuban91 Hi, Jorge. Apologies as it sounds like we missed your previous message(s). If interested in a digital partnership: business.moneygram.com/?_gl=1*sfk5k1*…

@MoneyGram Filled the contact form in your website, sent a dm here, never got an answer 😀

Everybody asks about off-ramps. Nobody asks how are off-ramps 😢

@jcoburn80 Hello! We've replied to your DM. Please review it for further guidance.

@MoneyGram made a payment 3 days ago. Hasn’t hit their account yet receivers account yet. Never took this long before. Sent a message with the ref number.

@soparisss @soparisss Hi there. Please feel free to send us a Direct Message with your reference number and the name listed on the transfer to verify the transaction details.

Welcome back to “Still Haven’t Received My Money” from @MoneyGram… This has been going on since the 10th of this month.

Global remittances reached $860B in 2023 — more than the GDP of many countries. But the real story isn’t the billions. It’s the millions of families who rely on them every day.

@Yellow_Hibiscus Sorry to disappoint. While we don't currently offer the same rewards program as previous, we'd like to take a closer look at your specific account. Send over a DM with your full name and the email address associated with your account so we can check on things. twitter.com/messages/compo…

@MoneyGram, why haven't I received an email for 40% off of my fees? I have made 16 transactions since 2025! You were supposed to give me 40% off for every 5 transactions.

Sending money home isn't just a transaction. It's groceries on the table. School tuition paid. A roof being built. Behind every transfer is something real.

Heading to @blockworksDAS this week? Luke Tuttle will be on stage talking all things stablecoins, real-world utility, and where payments are heading next.

@CzBigbens Hi there. While it looks like you've also reached out over DM, we'll keep things going there.

@MoneyGram My uncle sent us money yesterday and as it stands now money hasn't been received yet why moneygram?

Crypto Twitter: “Global financial revolution” Most users: “Did you get the money I sent?”

When global rails meet real liquidity

@lucajh__ Hi there. While it looks like you've also reached out over DM, we’ll keep things going there.

@MoneyGram Dm

@lucajh__ We are sorry to hear that you have not received your money. Please send us a direct message with your reference number and the sender's and receiver's names so we can assist you further.

@MoneyGram Why cant I receive my payment in Brazil? They say your system is off

Over one trillion dollars move across borders in formal and informal markets every year. At MoneyGram, about 80% of our transactions are sent for immediate use and consumption. We’re making that flow faster, cost-effective and ready for the future.

@Kousic0008 Hi, we have already replied to your direct message and will continue assisting you there.

@MoneyGram Just to add l. You are not replying nor your team. Lets continue here. I dont have issues discussing the reality if support here

@MoneyGram what is the quickest way to escalate customer resolution team ? Seems the team has a limit to send only one email a day lolz How my issue can be solved ? Customer care team ? They assure the best but never complete anything

@immShameem Hi there. Please feel free to send us a private message with your reference number and the name listed on the transfer to verify the transaction details and better assist you.

Dear @MobilyPay, Please clarify: when we use your service for international money transfer and face an issue with a transaction, who is responsible for contacting the service provider (like @MoneyGram)? Should the customer follow up with directly. @SAMAcares @SAMA_GOV

@Kousic0008 It seems we're already in communication over DM, so we'll keep things going there.

@MoneyGram @MoneyGram seems customer care is sleeping without updates

There are two types of AI experiences: obvious and abstracted. LLMs and agents are obvious AI experiences. MoneyGram abstracts the AI away for seamless global money movement.